September 20th, 2011

k - apple
  • n

looking for advice on reposting art

I was leafing through a few pages, and I haven't seen a post directly addressing this, but if their is one, I must have missed it.

Only recently, I have decided to take on commissions for a a meager price and someone had taken an interest in it. I was completely estatic, and I've just now completed the art. However, this commissioner paid me with an e-check, which will clear in a day or so now (from the original commission date).

Originally, I found this to be a problem, but after communicating with them we agreed thatI would not hand over the art until I saw the money in my paypal. So things had cleared up there.

Now as I finished their commissions, I went ahead and sent them a note, telling them that the work has been done and I'll be posting when I see the money. I also made a request that they not repost my art to their gallery.

Some people are fine with commissioners reposting their art so long as they get credit and linkbacks, but I'm not really comfortable nor okay with that. And eventually I got a reply back saying that it's simply 'what they do, because they have no artistic skill of their own and they commission art FOR their gallery.'

The way they've replied make me feel like they're going to disregard what I've asked and they're going to do it anyway.
The thing is, I have the art, I'm waiting on payment because they chose to pay me in a format that I have previously stated that I do not accept. Am I in any position to make this sort of request? And should my commissioner respect that?

I currently don't have a TOS, as I've only started out taking commissions and I don't feel like making a huge deal out of it, seeing as I'm asking for $3 at most for my art. I have one in the works, but for smaller commissions I don't feel like its necessary.

In addition to this, I've also sold a character to this same commissioner for a higher amount as it came with additional art pieces. The payment for that character has yet to go through as well (they paid in another e-check), and we made the same agreement about handing over the character's art that we did for the commission.

I've commissioned a few pieces for this character from several different artists (mostly off-FA).
And I don't feel right in letting them repost several of these pieces to their gallery as well, but as I didn't draw the art for several of them (some of the drawings of this character ARE my own), do I still have a right to tell them no?

I have yet to reply to their last note, and I'm looking for advice on what to do before I reply. I don't feel that it's necessary to make their name public as this situation is still civil between us, but should things take a turn for the worse, I will.

edit: after explaining myself and talking it out with the commissioner, we have reached an acceptable compromise for the both of us. thanks for the advice, i'll be sure to mark this up as a lesson learned for the future.

I need some advice

I need a bit of advice. I'm not going to name the buyer, but I'm in a bit of a situation with him. I took on some quick commissions from a few people, and this person bought one. They were at a discount from what I normally charge, so I would not show previews. I've done this many times before without an issue.

I got a commission from this person and did it to his specifications. I used a reference he gave me and got a few details from him on the character and drew the pose he said he wanted. I finished and posted it to him. A few hours later, I get a very long note about everything that was wrong with the picture. I didn't know what to do, I've never had a customer dislike my pic I did for them. I offered a partial refund.

The next day, he got back to me, saying he didn't want a refund, he wanted the picture reworked. Making the character younger and changing the ears. The ears would be easy, but changing the age meant redoing the whole thing. He then told me the reference he gave me had the ears wrong. I really wish he told me that in the beginning…

After talking to some friends, I decided to issue him a full refund. I got his paypal address, because I had several send to me without names and forgot who he was, and soon as I did, I sent him his refund and said I was sorry he was unhappy and I thought a refund was best for us both. I asked he not repost the image, but he can keep it on his computer for personal use and thought that was that.

He then noted me, saying he wanted to give the money back and I can tweak it, no time limit on doing so. I put my foot down and told him I did not want to work with him anymore. I just personally felt I couldn't make him happy and just wanted to part ways.

Well, here's my problem. He sent me the money again… Even after I said I do not wish to work with him. Now he says he'll take the pic as is. I would be fine with that, just that I worry that he's going to try and force a charge back if I don't later agree to change it. I can't figure out how to tell if he sent it under personal or not, and the paypal he sends from says "Unverified" So I find that troubling. Should I send it back to him again and put in the paypal note "Do not send me this again" or just take the pay since I did his image to begin with and hope he doesn't charge back?

Edit: I've decides to keep the payment for now, and keep his portion in the account till the 45 day mark as suggested. If he does a charge back after accepting the art, I'll post him by name here. I screen capped all the notes just in case. Thanks everyone for the advice!