July 5th, 2011

Growly

UPDATE: Sydney Going (a.k.a. Crested Dog Studios, Furry Freak Studios)

A little update since my post on 6/17/11 ( http://artists-beware.livejournal.com/473330.html ):

She sent two messages to me on 6/23, saying this:

"for the final time...shipping address? I am making sure I have it right for sure this time. Shipping priority and there are a few more badges in there for you. Sorry sorry sorry for the long wait."

She quickly noticed that she did have my shipping address and corrected herself:

"never mind I found it they should be on your way tomorrow."

It is now 7/5. Anthrocon and Anime Expo have passed and I have yet to get these badges.

I posted a new message, alerting her that I now want my money back, and have alerted her to the AB post I posted on 6/17.

"It has now been two weeks since you said you would send them and I have yet to get them. I am no longer interested in the badges and now want my $10 back. Please send me $10.60 (which includes the Paypal fees) back via Paypal ( [my e-mail address is here] ). Also, an "Artists Beware" post has been made about this."

I will update the issue when further developments happen.

EDIT (7/5, 7:00pm):
I received this message seven minutes after I sent her the message above:

"sorry...I will give you the money and still send the badges. Things came up.
Sorry for the inconvenience anyways."

Just got Paypal money back right now. With the fees taken out, I got $9.99 back. Yay math rounding fail on my end. We'll see if I actually get the badges or not. I don't care either way.

EDIT (8/3, 11:25am):
Of course, she didn't send the badges. I didn't really care, as I got my refund anyway. Post still stands to stay away from this artist.

EDIT (8/3, 10:15pm):
I now see that she has blocked me from messaging her. Good riddance, I say.
Fall by Grandioze

Because some of you didn't heed my polite reminder.

The person previously reported re-posted their journal, and I see several community members commenting in it. Some of these members are obviously aware of the posts about this person here, because they have commented in those posts, too.

Stop. Just stop. While you may have originally found out about this guy's attitude via another source, once you are aware it is on Artists_Beware, you need to stop posting. It does nothing to help the artist get the money owed. All it does is pressure this person to move to another user name and get free art from more people before they realize who it is. In addition, harrasing people is against both LJ and FA's Terms of Service.

Consider this an official warning to everyone who has posted in the new journal. If a moderator sees you blatantly breaking the rule again, you will get a two-week ban from the community.
Cubone

Two wonderings here.

Hello all! I have two slightly odd questions for you here.

1. First, I make jackets (see icon.) I have one jacket that the person made the first payment, and therefore I made the foam hood base. After that, they asked me to put their jacket on hold, as they ran into some major money troubles. This was months and months ago, and every time I think to send them a note asking if they'd like to continue, I notice a new journal of theirs outlining their money troubles, and their asking to take on commissions to help make ends meet.

While I totally am in no rush to push them to get this jacket done and out of my living space, I'm a bit concerned as to what is fair to them. I haven't contacted them yet. I'm debating on:
+ Refunding them a percentage of what they paid, and sending them the foam head.
+ Holding onto it and reminding them that I am there when they get around to it.
+ Canceling the order all together and not bothering the person beyond letting them know.

I'm concerned because they HAVE paid their first of three payments. The first part is done. I'm just... not sure what to do now, nor how to word any notes I send them. Any suggestions of any kind will be more than welcome! I don't really like the third option, as they HAVE paid, and it feels extremely dishonest.

And onto the second question.

2. I'm not very good at calculating shipping. I use the online calculator on the USPS website, and I either over-charge or under-charge for shipping. I have noticed that the self-serve kiosk and the person behind the desk will give me different charges for the same package. So, since my customers are paying shipping anyway, I was thinking of having them pay me a dollar or so for the shipping materials, and then having the package "Cash On Delivery" or "Postage Due" that way they know exactly how much their package cost to ship, and know I'm not over charging them for it.

This is NOT for commissions! This is for pre-made items. If it works, I MIGHT use it for commissions at a much later date. All I'm asking is for a feel for this idea. Do you, as a community, feel this is a backhanded, shady idea, or an honest one that might work?

I would make it very clear that the package is C.O.D. I would be making a very obvious statement concerning how shipping is handled, and not hiding it as a surprise when the package arrives. None-the-less, does this feel like an idea that works/is honest?