June 15th, 2011

Glue Gun

No Contact / Deadbeat Bidder? berion2789/berion27

WHO: berion2789 on Dealer's Den / berion27 on Etsy.com

WHERE: http://www.thedealersden.com/auction_details.php?name=Dog-Full-Suit--Pitbull--Boxer--Like-New-Condition&auction_id=104919

WHAT: Used buy-it-now on an auction for a fursuit.

WHEN: It all started a week ago on the 9th, when he used "buy it now" at approx. 2am Eastern time.

PROOF: Collapse )

EXPLAIN: Last Thursday morning, I saw that someone had used the Buy-It-Now feature on my auction. I contacted him first using the site's messaging system, and then followed up with an e-mail. I also used the site's "send invoice" feature to let him know how much was due before I would be able to ship the costume. It listed his address as being in Poland, so I initially asked if he was coming to the States for the convention of if he wanted me to ship to Poland; when I got no immediate answer, I quoted shipping to Poland.

Then, on the 10th, I also received an order from the same person on my Etsy.com site for a tail, and it indicated the user planned to pay with a money order. This is the ONLY information I ever received from this individual on a payment method; NO other contact had been made before, or since.

I started to get a little nervous, primarily because if this person doesn't pay for the auction they won, the prime time to list the fursuit for auction (prior to AC) will have passed. So I contacted him to confirm that payment was on the way, but never received a reply. I also used Google translate just in case there was some sort of language barrier, though I doubted it because of their navigating & bidding on English web sites. Better to be safe than sorry..

Two days ago, I decided to send a warning e-mail, letting him know that since I had not received any kind of contact or payment, I plan to re-list the costume on the web site unless contact is made.

In an additional effort to find anything out, I googled the user name, only to find a couple of other listings that this person bought out on the Dealer's Den site, so I contacted those people to see if they had any communication, but I haven't heard back from any of them, either. :\

On the one hand, I would feel bad if I re-list the costume, and I eventually do get my money order, which would have to be returned. On the other hand, I haven't had any contact whatsoever, and I'm increasingly frustrated that a window of opportunity is about to pass for getting that costume sold. I know part of it is my fault for not including "international customers must use PayPal" on my auction listing; hindsight is always 20/20 and typically I put that in, I guess I just forgot. I feel like I gave this customer adequate time to respond, with absolutely zero contact.

Any advice? Anyone know this person or have experience with them?