May 7th, 2011

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Advice: Received photocopy

 Hey guys. I probably really shouldn't be complaining as I still have a few commissions due myself, but I need insight on if I should pursue this issue.

I commissioned an artist who happens to go to my school at FWA this year. I pretty much knew them, and as a fellow student, I figured there was no rhyme or reason to not commission them. I loved their work and I figured they would be perfect to draw a really creepy image of my typically cutesy chupacabra.

I paid them (on Saturday), saw them working on it while I worked on commissions myself, and was told it would be completed the next day (Sunday). The next day it still wasn't done, but that didn't bother me since we go to the same school, and I figured I could see them in the dining hall the following Monday and nab my commission there. Well.. no dice.

After FWA, I never saw them around the school. I am great friends with their roommate. The roommate told me that they wouldn't give out a phone number, but that they would talk to the artist for me and try to work something out. I sent messages to the artist many times through the roommate, mainly because I had absolutely no other way of contacting them. I was told by the roommate that the artist is not a furry and thus would not have an FA. I am unaware of any other online accounts as well. Every time I saw my friend since FWA, I had requested he grab the commission for me since the artist could not be bothered to work with me. The friend told me to try to catch the artist right after a class, which I could not do as I had a meeting. This Monday, the artist gave me a phone call but I had a class so it went to voicemail. I quickly shot them a text message explaining that I got out at "x" time. I got a break shortly after, called them, but received no answer. We played phone tag a few more times, but eventually they never called me back. I couldn't leave a voice message because their inbox isn't set up.

After days of receiving no more contact from the artist, they finally turned over the commission to my friend to give to me upon my request. I was really excited and as I examined the drawing I realized that it was a photocopy. Not only was it that, but it had photocopy dots all over the white of the paper and some of the lines were pixellated. I was not happy that I did not receive the original as I expected (and saw others given at FWA). My friend tried to guess as to why, such as the artist didn't want to rip it out of the sketchbook or wanted to keep the original for a portfolio. But this still made me agitated.

I have recently sent them a few texts asking for the original scans and edits or the original. I REALLY want the original, as I feel that I paid for a drawing - not a photocopy. I realize that the communication issue is my fault for thinking I'd be able to just see them in person, as well as for thinking I'd get the actual artwork. The original was not exactly agreed upon.. but usually at cons you are just given the piece of art and that's that, right?

I am very dissatisfied with what I have received and do not feel like I got what I paid for. The drawing is FANTASTIC. The copy I have of it? Not so much. It is regular printer paper and is speckled as if it were xeroxed. Should I continue to contact this artist demanding my original, or let it go? If the artist refuses communication for a while longer, should I post a beware?

Any opinions are appreciated. Thank you.

EDIT (5/8): I have told the artist that if they continue to refuse contact with me that I will post a beware about them tomorrow morning, as there is no reason they should ignore an unsatisfied customer. However, if the artist DOES get in contact with me, I know many of you want their name for your personal records. Please note me if you want their link.
kumamoria

Need some advice on a late pic

I need a bit of advice:

Last October, I commissioned a two-person ink pic from a rather well-known artist in the fandom (don’t want to name names yet). I paid by money order, and confirmed that they had received payment.

In the following months, though, they have been really hard to contact, with notes and emails often going unanswered. On a couple occasions I have gotten very rough estimates, like “I’ll try to have a rough sketch uploaded for you before I head to such-and-such con next week”, but then the deadline goes by with no word from them.

As of yet, I have only seen one wip sketch, and that was an extremely rough sketch back in mid-March, which is also the last time I have heard from the artist.

They have been somewhat active on FA, however, and have posted journals about going to various cons, and also uploading older commissions of theirs (mostly holiday pics from 2007-2009 range).

*EDIT* It's not that the artist has a 3-year unfinished queue. They hadn't been posting on FA in a long time before that, and a lot of them were pics they had in other galleries on other sites.

In the past I’ve been sending notes about once a month; should I try more often?

I’m not sure if I want to step this up to a full fledged name-naming Beware, though, especially not without warning them and giving them a chance to respond. A friend says he had a similar long wait for his pic, but it eventually was completed.

I'm just a little irked.
Glowy Evil Merm

Questionable art trade?

So I have a question regarding an artist that I set up an art trade with.
We agreed on this art trade about six months ago. They would do two small pieces of art in exchange for a hat.
They gave me a reference to make the hat, so I followed the reference, finished it my part of the trade, and posted photos. I finished it pretty quickly, and did not expect them to be done in that time. Well, I never did get a response from them about it.
I sent them a note about four months later, and they said that "the hat was all wrong." Well, okay, I re-sold the hat to someone else and asked them if they wanted to continue the trade with a new hat. They said yes.
They sent me a new reference, this time of what they wanted the hat to look like. It looked nice, and after some discussion, we decided on the final design. I, again, made the hat, posted photos, this was two months ago. They commented saying how beautiful and perfect it was, but they also said they had a hand injury and it might take longer to finish their part of the trade.
Recently, they've posted a couple of journals regarding owed art, so I got excited thinking they were working on my artwork! I commented, first on their journal, and got a response with them asking if they ever gave me an address to send the hat to. I said that they had not, and then asked if they started on my art yet. No response.
About a week or two later, I posted on their commission status (which I did not happen to be on) if they had started. No response. They posted a journal two days ago, meaning that they had been online, but I'm not sure if they are reading their comments.
So now, I have this custom hat sitting here in my room for a really long time, and I'm slightly tired of this shenanigans, but I don't know the artists situation and I don't want to be too quick to jump to conclusions.
Do you guys have any advice? Is it my fault for finishing the hat before they even started on their part?