October 26th, 2009

ilu kes

Stolen Tablet ~ Please return

For those who weren't following on FA. They've agree'd to send the tablet back.
I'm still waiting on a tracking number and all that, so we'll see what happens!
But they've said they're sending it back. So I'm hopeful.

I was told I should perhaps post this here, sorry if it doesn't belong.
I own a wacom intuos 3, that I allowed a good friend to use.
His ex-room mate, when he moved out took it with him.
Honest mistake, many people accidentally take something with them in a move. Who hasn't come home before and realized, oh no I accidently stole soandso's lighter.
So I contacted his ex-roommate, Razr (also his fa user name) and he answered my phone call the first time, and said it was given him to him as a gift by my friend and he was busy at the moment at a party and asked if I could call later. Again, not a big a deal of course I don't want to ruin someones good time by bothering them about such things at a party.

I tried to contact him the next day. Nothing.
The day after? Nothing, and the day after and after and after.
I sent him text messages, left him voicemails, sent him notes through FA.

If he was honestly given the tablet under false pretenses and thought it was gift, why act so shady?

Eventually his room mate/mistress contacted me on his behalf. She told me, Razr will NOT give up that tablet since it was "gifted" to him. That I should purchase a new tablet, and that I should talk to my friend about paying me for it.

If someone gave you a gift you later learned was stolen, wouldn't you return it to it's rightful owner? I've offered to pay for shipping and handling. I've tried explaining to them that this tablet means a lot to me sentimental wise, since I had work my ass off to come up with $200 and my uncle paid the $250+ difference on it when we purchased it for my birthday.
She told me, Sorry but it's not her problem or business and wishes me the best of luck.

I want my tablet back. :c It cost me and my uncle a lot of money. It means a ton to me, more then it would to anyone else. I don't want another tablet or a new one. I just want mine :/

Thinky Puppy

Company to Avoid: Paper Forest

Okay artists out there, I have one that's not about buyers, sellers, or commissions, this should be a reminder to do your research on companies as well, before putting any money down.

I highly advise not to do any dealings with the online print company Paper Forest, or Sticker Booth, as both are tied to the same person's email, and Paypal accounts.

I'd also like to say, I don't feel this is someone who's intentionally trying to scam, or rip off artists while laughing all the way to the bank. I get the vibe that this is someone that left an automated payment system up on a site that he's no longer (for whatever reason) keeping tabs on, which is what's causing the beware.

My A+ first time dealing with them:

My first dealings with PF started in March. I had heard some good things about them, and having seen the stickers they make in person at conventions before, figured this was where I'd want to order mine from. I uploaded two die cut designs, and placed the order. The site uses an auto checkout with Paypal, which is a little concerning when I get no confirmation beyond Paypal's 'You paid these guys!' email. But, I'd seen the work, so I didn't stress over it.

The site listed the turn around as 15-20 days, but knowing that shipping can be unpredictable, I placed my order with a week and half before I needed them for Anime Boston.

21 days rolls around and I fire off a polite email to the Support email, asking for the status, I get a reply that night and I'm informed the order is done, and was shipped the day before. Sure enough two days later a box shows up with the stickers. I'm in love, they look awesome.

I started telling people how much I loved the company after that first trip, I regret this now.

Skip forward a bit, to August. I decided to place a second order, same set up, two die cut designs, the total 122.95, with the same automated checkout through Paypal. Once again, 21 days rolls around, and I start to get antsy, but not wanting to jump the gun like last time, I just wait a bit longer. 31 days hits, and I fire off the same polite email asking for an update, letting them know, I don't mind if there's a delay, I just want some contact.

No answer two days later, I decided to ask an artist who's done work with them before over on DA. She says I'm not the first person she's heard having delays with the company since June, and she doesn't know what's up with the guy running the site. This does not instill confidence in me, so that night I track down two different emails tied to the site/guy in charge. This time I'm a little more firm, I again let them know I just want an update, even if it's to tell me there's a delay, if I DON'T get contact by the end of the week, I'll be taking it up with Paypal.

No answer to any of the three emails now. At this point I finally do the math and see it's been 43 days since the order was placed late August, almost DOUBLE the stated turn around time, and I only have 48 hours to file with Paypal.

I go ahead and file a dispute, not wanting to lose the chance to. No contact still. I put this aside, having to deal with Furfright at this point, when I get back, over a week has past, zero email, and my dispute is still sitting at 'Waiting for seller to respond', so I turn it into a Claim to get my money refunded. Still NO contact.

As of writing this, they have 3 days to contact Paypal, and I'll probably have to wait EVEN LONGER, before I actually get my money back.

In conclusion, don't use Paper Forest unless you enjoy sending your money on a three month trip around Paypal, obviously there's no one manning this site anymore, which is a shame, they did amazing stickers while it was being maintained.


Paypal refunded my money, no extra wait or story telling needed.
Paper Forest also updated their home page to reflect the recent wait times. I would proceed with caution, but it's VERY good that they acknowledge the problem and are willing to fix it. Let's hope I get an email in reguards to my own failed order now.