September 13th, 2006

twinkle twinkle little bat
  • tizzrah

(no subject)

"The time has come."

Yep, now it's my turn to share my own horror story about the artist known in the furry community as Ashryn. I've put off doing this for a very long time due to the fact that, at one time, I would liked to have considered this person my friend. But times have changed, and I am now feeling sorely ripped off and neglected. I'm pretty sure most, if not all of her commissioners are feeling this way as well.

Way, WAY back in the day, about five years ago, I paid Ashryn $150 for a black and white ink and pencil piece. At the time, I was doing her a favor, as she had advertised in her LJ that she was short on funds and needed the cash. I was also short on funds, but I don't like to see friends in bad places, so I scrounged up the money and sent it on over. I knew it would be awhile in seeing any progress on my piece, but I said nothing and watched as the months passed on by.

I'd like to also mention that Ashryn and I both shared a deep love for all things Silent Hill. When the third game came out, she found herself short on funds again, and she offered a full-colour piece in exchange for it. I obliged and sent the game out the same day I got my copy. The piece was finished, and is one of her more popular images in her gallery: SH3- Life After Death. Yes, folks, this piece was done for me and requested by me. Well, guess what? Once the piece was done, Ashryn told me that she "felt she had spent too much time on it" and "it was worth more than the measly game" I had given her for it. I was told that if I wanted the piece, that I had to give her more money and that if this was "not agreeable," she would be happy to send me a print. I don't know about you folks, but in my book, a promise is a promise, and a deal is a deal. To this day, I have yet to see this piece in my possession. I refused to pay her more money for something we had mutually agreed upon.

Well, another year or so went by, and I saw her offering OC commissions. I knew she already owed me a piece, but I went ahead and paid her more money for two more commissions. One of them was promptly finished over the weekend. The other is still floating in limbo, probably in the same place that my first commission went.

I'm now being told (as well as the other people commissioning her) that she is no longer working with traditional media, and all traditional commissions she has taken will be converted to OpenCanvas or Illustrator. She says this is a non-negotiable policy. This upsets me a little, since her digital works are far less superior than her traditional works (this is a matter of my opinion), and I'm not getting what I originally paid for. I approached her and asked if they absolutely had to be digital, if I could change the subject matter of the commission, since, you know, it's been five years. I was told that, no, I could not change the subject matter, since what I wanted to change it to (humans instead of "furries") were "more complicated" and that she "just doesn't have the time to spend doing it." Hmmmm. I think I've certainly spent the time waiting, though, wouldn't you agree?

To sum this all up, Ashryn owes me roughly $250 worth of artwork (one Illustrator piece, one black and white traditional media piece, and three icons that I never mentioned but are still part of her tab). She also owes me the original of Life After Death. To be perfectly honest, I don't think I'm ever going to see any of what she owes me, and that includes the already-finished piece. I am not insulting her on a personal level - after all, we used to be friends - but I really think that people need to be made aware that she has been taking money from commissioners for years and only putting out a fraction of the art that she owes people. Yes, I understand perfectly that it takes awhile to finish up a refined piece of artwork, but my question to that is this: If you know you can't finish the art in a timely, professional manner, then why are you still eager to take peoples' money? :/
Sickeleye badge

(no subject)

Can't say I've ever had bad dealings if any other artists before, however there is one exception to that. And having seen the last couple posts strike along similiar lines I thought I'd go ahead and toss in my story as well.
Back in April 2005 Ashryn was offering OC commissions. So I thought, what the heck and went for it. Sent the $80 her way for a one character piece and she told me it'd be done in a couple weeks. Worked for me.
A few months pass by and no word on it. Before I go to email her and inquire about the status I notice that she made journal entry on Devart that if anyone had yet to hear from her concerning their commissions, send her a note. So I did.
After a couple weeks she follows up and double checks what I wanted in the first place. Then nothing.
Since then I've sent several emails her way only to receive no explanation of any kind. Having seen her post on her Cathode-ray community and this passage in particular:
"The more complaints I get -- especially if they're within a month of the initial commission, unless I've specified a deadline -- the more inclined I am to simply halt commissions permanently, even if they can bring in good money in a pinch. It's your right to complain, but as of now, it's my right to tell you that I don't have to work for you any longer, and simply rid myself of the obligation."
I've more or less given up ever expecting to see the commission or an email come my way.
There are artists that are better, quicker, and more dependable to support in my opinion.
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  • thaily

About selling prints of commissions

People seem to be under the impression that if they pay 50 bucks for a commission that they've also paid off the artist' rights to reproduce and sell the work (as in prints).

I hate to say it, but if you're going to buy production rights off an artist be prepared to pay a neat sum. At least, in the professional world and if you want the artist to treat you professionally then the customer should do likewise.

My advice to artists is to clearly mention your policy on your price list, do you reserve the right to make prints of commissions or include it in portfolios? Do you intend to use that right? Or will you never sell prints etc. of paid commissions? Or will you accept additional payment to not make prints?

My advice to customers is, read the artists' terms and conditions. If you're not clear on something, ask them about it!
And if you don't like an artist's "terms of service", don't commission them.

Mind I'm speaking in general and not in relation to previous posts.