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Problem regarding a commision

I initially commissioned keehla in January 2007 for an adult digital piece with two characters. We agreed upon a price of $45 and I provided payment on Jan 31st. She did not bring up the fact that she was uncomfortable drawing this until around July during a conversation on MSN. I then suggested a front and back character sheet of my raptor character and sent her reference pics in an email in Sept 15th. She sent me the first wip pic on Sept 20th. I asked her to make a couple changes to the sketch to make him a bit more feral looking and she got back to me with a second wip on Sept 21st. Up until this point everything was going fine with the commisson. The second wip looked a lot better than the first. I asked her to make a change to the markings she had drawn on his face on Sept 21st and sent another email with details on his posture on Sept 22nd.  She sent me an email back on Sept 24th saying she got my messages and would make the changes to the sketch. On Oct 1st I sent an email to inquire on the status of the commission and received a reply on Oct 7th saying she had been on vacation and had no time to work on my commission and would start on it soon. I made another inquiry on Oct 21st and reply on Oct 23rd from her explaining that she has been sick lately and made no progress on my commission. I sent her an email back on the same day wishing her well and waited patiently for a reply. This was the last I heard from her. I have commissioned this artist in the past and have had no problems with her work or the ammount of time it took for the commission to be completed. The last commission she drew for me I was very satisfied with. It just seems that contact with her has become increasingly sporadic over the course of the year. I asked my friends what i should do and they suggested that I send her a professional sounding email asking her for a refund due to her seemingly not having time to finish my commission. I sent her an email on Nov 7th asking for a refund and received no reply, altho I noticed on Nov 8th that my commission was removed from her art status. I waited patiently for a response and sent another email on Nov 24th, to inform her that I was going to post here if she didn't reply within a weeks time. I waited longer than a week, hoping that we could resolve this matter privately, but it doesn't look like that's going to happen. I'm posting to hopefully resolve this matter. I'm not out to hurt anyones reputations, at this point I just want either a refund or the finished commission.
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Comments

( 10 comments — Leave a comment )
lilenth
Dec. 9th, 2007 04:48 pm (UTC)

That sounds very frustrating, I hope you manage to get it all sorted out. Perhaps there's merely been a miscommunication.
gas_mask_dragon
Dec. 9th, 2007 08:12 pm (UTC)
Hi there.

I also have commissioned her from an auction I won from her on furbid for a poker conbadge. This was the auction http://www.furbid.ws/cgi-bin/auction/item.pl?item=232332748

I already had sent payment. And have emailed her a few times now about how the progress has been. Because it shouldn't take this long to finish a badge. I got a wip pic on the badge on 9/19/07. But since then haven't seen or heard any further progress on it. -_-()

Only just recently have I been emailing her again now about what may be going on with it. Still no response. And mind you, I haven't been aggressive or anything towards her or say anything to make her drop the commission altogether. I was starting to think about posting here myself, but you beat me too it of course. But seeing as how she's neglecting two of her commissioners at least that's obviously a bad sign...
goddamnanimals
Dec. 10th, 2007 05:29 am (UTC)
I had no idea I wasn't the only one. It's unfortunate that you're receiving no response from her. I was hoping it was a simple misunderstanding at first but after seeing her remove me from her art status with no reply I doubt that it's that. I just hope that we can resolve this matter in a timely manner.
gas_mask_dragon
Dec. 10th, 2007 06:56 am (UTC)
Agreed, please let me know if you hear from her at all or something. :) I shall do the same for you.
kayla_la
Dec. 10th, 2007 02:31 am (UTC)
That's too bad. If I may say, you sound like a very nice, understanding commissioner, and I hope this experience doesn't change that.

Good luck.
goddamnanimals
Dec. 11th, 2007 08:53 am (UTC)
Received a reply from Keehla via email saying she'd provide a refund asap. Here's hoping for the best.
kerstin_orion
Dec. 19th, 2007 01:33 am (UTC)
Please keep us posted on how this goes! We want to know not only about artists and commissioners with problems, but also about when and if those problems are solved.
goddamnanimals
Dec. 19th, 2007 02:53 am (UTC)
No new info as of yet unfortunately :/
goddamnanimals
Feb. 12th, 2008 05:59 am (UTC)
I spoke with keehla a couple days ago to ask what the delay was in the payment and also asked if it would be easier for her to finish the commision, because at this point I'd take either. She said she was gonna redo my commision from scratch and send a wip soon.
goddamnanimals
Apr. 9th, 2010 08:29 am (UTC)
Update
I sent one last email in an effort to get some closure. If I receive no reply, or don't have any new progress withing a month or so I'm gonna call this a loss and ask for it to be closed. In the time since the last post I made I've had sporadic contact with Keehla, and some success in at least getting progress but as it is right now I don't have what I want and am beginning to doubt that I will. Below is sketches as well as references I sent.

mail@keehla.de
to me

show details 12/30/08

so here you go, I tried a first front view:
please tell me what shall be changed and then I will make a backview.

And could you give me all the details you want for that raptor again?

http://www.keehla.de/images/raptorfront.jpg


Lestat Grey
to mail

show details 1/1/09

Hey there,
Just took a look at the sketch. It looks alright but it's not really what I had in mind. I saved all the old progress pictures, and even have a new one so I'll go ahead and forward them to you.

This is the original sketch that you drew. I like it a lot, but there was a couple changes I wanted which I outline in the next pic.
http://us.vclart.net/vcl/Artists/Keehla/Sketches/slasherfrontwip002.jpg

This was your original sketch with the changes that I outlined. Basically the same body structure as an Elite from halo. Hopefully the ref pics in this image illustrate it well enough.
http://i87.photobucket.com/albums/k148/SgtRedOneill/commision/ref.jpg

This is Filthy's interpretation of Slasher. The colors and the marking are pretty much spot on, it just looks a bit more toony than what you would draw. So if you could picture him without the armor, maybe a little more hunched over with his back and neck then this would be a good ref.
http://www.furaffinity.net/full/946129/

Also for reference, a realistic headshot.
http://i87.photobucket.com/albums/k148/SgtRedOneill/commision/markings.jpg

Hope all this is helpful.

Hope to hear back from you soon!
Lestat

mail@keehla.de
to me

show details 1/8/09

hey there!

i tried to make another sketch of the anatomy front pose
http://www.keehla.de/images/lestat_mmish002.jpg

is this ok?

Lestat Grey
to mail

show details 1/9/09

Can you make him a bit more hunched over? Like the neck and back?
- Show quoted text -


On Thu, Jan 8, 2009 at 3:37 PM, <mail@keehla.de> wrote:

hey there!

i tried to make another sketch of the anatomy front pose
http://www.keehla.de/images/lestat_mmish002.jpg

is this ok?


Reply

Forward


Reply
|
Lestat Grey
to mail

show details 2/8/09

Hey there,
did you get my last email?
- Show quoted text -


On Fri, Jan 9, 2009 at 5:16 AM, Lestat Grey <hellspawnlestat@gmail.com> wrote:

Can you make him a bit more hunched over? Like the neck and back?


On Thu, Jan 8, 2009 at 3:37 PM, <mail@keehla.de> wrote:

hey there!

i tried to make another sketch of the anatomy front pose
http://www.keehla.de/images/lestat_mmish002.jpg

is this ok?



Reply

Forward


Reply
|
mail@keehla.de
I am not really shure.. I guess I was still waiting for some more information...

2/8/09
mail@keehla.deLoading...
2/8/09
mail@keehla.de
to me

show details 2/8/09

I am not really shure.. I guess I was still waiting for some more information.. I know you wanted him to look a little more henched over, was that correct?

Lestat Grey
to mail

show details 2/9/09

Yes, it was correct.I sent you ref pictures a couple emails ago which I will reinclude. The drawing you did that I edited in photoshop was the most dead on. If you just followed that and made some minor adjustments it'd probably be good.

I then resent the references and she said she'd look for the original sketch. This was the last I heard from her, altho i've sent a couple inquiries since.
( 10 comments — Leave a comment )

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