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Advice

I'm bothered by many of the posts on this site having a recurring theme so I thought I'd point some things out to customers and artists alike.

First of all, I must state that I work as an artist earning a small wage for 30 hours work a week. This is my business and currently my only source of income.


Reputation - as a customer and an artist, good and bad reports of your reputation will stick to you and follow you around. Be a good customer and/or artist and your reputation will improve. Beware, a good reputation is hard to earn, but a bad one isn't.

Relationship - When you commission an artist to create work for you, then remind yourself that you are paying them to do you a service. Treat them with the respect a craftsmen deserves. Artists, customers are not your friends, even if they are in real life, customers pay your wage and you have a duty to create the work they are paying you for.

Respect - Mutual respect is tantamount to a good working relationship. As soon as respect starts to break down and the artist and customer resort to slanging matches then all sense of mature business ethic is lost.

Money - This is the usual reason that a commission breaks down. Artists, don't be afraid to ask for money but be aware that you need to meet your side of the bargain when payment is received, whether that be in one lump sum or in installments. Customers, pay what is asked and make sure you have a clear idea of what you're paying. Be sure to pay promptly and let the artist know if you have *any* problems meeting payment.

Politics - have no place here. This is a marketplace, not the playground.

Research - if you are unsure of an artist, do your research. The internet is your friend and good artists usually have a record of commissions they are working on and have worked on. Talk to the artist to find out usual time scales etc. Never be afraid to ask questions, it costs a lot less than just throwing your money at arseholes!



I hope this has helped and that I'm not preaching to the converted, but I have been astounded of late by the number of situations that could have been avoided if people realised that what they are doing is PAYING someone to MAKE SOMETHING for them, just like any normal business transaction.

Okay, rant over ^-^
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Comments

( 15 comments — Leave a comment )
llyander
Sep. 4th, 2007 05:31 am (UTC)
I think you're preaching, mostly, to the converted... However, it's always good to lay these things out for those who might be new to the whole commissioning thing, and I definitely agree with what you've said!
lanabananaotter
Sep. 4th, 2007 06:33 am (UTC)
Heh.

Yeah. I don't think most people PLAN on not paying, and if they don't then it's more than just bad education. More of a psycological problem.

Though if one commission could be saved by this, then you've done a good job. ;3
thaily
Sep. 4th, 2007 06:55 am (UTC)
"Artists, customers are not your friends"

Tell that to the customers, maybe I should just stop making friendly conversation with customers but a number of them, especially single males, end up trying to get more out of the bargain than just art >_o
ex_ka
Sep. 4th, 2007 10:39 am (UTC)
Yep. Because furries are nerds, and nerds are "Nice Guys" (read: creeps).
neongryphon
Sep. 4th, 2007 09:12 pm (UTC)
Yikes. Problem there. Nip the "friendly" convo in the bud and dont rerspond to emails that aren't for art.
ex_ka
Sep. 4th, 2007 09:42 pm (UTC)
Oh, my mistake. :>
ex_ka
Sep. 4th, 2007 09:58 pm (UTC)
Two questions though:

1. Are you a mod? I don't see your name on the list.

2. I don't see that rule anywhere on userinfo of the community.

Don't take me wrong. I'm not attempting to be contrary and difficult here, just genuinely curious. I have no problem cutting off a tangent, but if this is a rule, maybe it should be added to those listed?
neongryphon
Sep. 4th, 2007 10:08 pm (UTC)
Eh? I was responding to Thaily's remark about the overly chummy customers who want more than just the "art." I wasn't telling you to nip the friendly convo in the bud! You carry on XD
ex_ka
Sep. 4th, 2007 10:13 pm (UTC)
Ohhh, your comment was in response to mine, so I was a little confused. :>
thaily
Sep. 5th, 2007 12:37 am (UTC)
But I can't carry on? ;_;

I know what you mean, but I'm not a nice person in general so I go out of my way to be nice.
I want to make the customer feel good not just about the art, but about the entire transaction (because then they're even more likely to become repeat customers and I like money). I just don't want to make them feel good if you know what I mean.
It can be delicate balancing act with the pushier customers, I think I've done okay so far.

Still it's amazing how people can turn a light conversation about the weather into thinly veiled sexual innuendo.
neongryphon
Sep. 5th, 2007 12:51 am (UTC)
Lol, I know what you’re saying.

Hey, you know what that cloud looks like *eyebrow waggle*
thaily
Sep. 5th, 2007 04:19 am (UTC)
That turnip is shaped just like a thingie? ;P
aazhie
Sep. 8th, 2007 07:13 pm (UTC)
cunning turnips...
yeah, it's sad how fast that sort of thing goes downhill...
ex_ka
Sep. 4th, 2007 10:42 am (UTC)
I generally agree with what you've said here, but the line, "Politics have no place here" threw me.

As soon as you make an issue about something more than between two people, I think it can't help but become political. Maybe this is what you mean.
tyrrlin
Sep. 4th, 2007 11:22 am (UTC)
Thank you.

I wish more people would realize that last line: what they are doing is PAYING someone to MAKE SOMETHING for them, just like any normal business transaction.


( 15 comments — Leave a comment )

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