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Update on Rose Quoll

Updating on: http://community.livejournal.com/artists_beware/126548.html

The Nameless fursuit maker is: Rose Quoll.

My mate and I sent a formal letter two monthes ago with the AUS. Embassy backing us the whole time. It was a letter stating what we want to happen so no court action will be used.

The response was as follows: ... NOTHING.

She has cut contact with us completely and made it clear she doesn't intend to refund or make the suit. She has been ripping off quite a few others ( as I've been told since the last post ). Though everyone is afraid to speak because she has, like she has done to me, threatened them to keep them quiet.

I am pretty sure there is no way I am going to get my $600.00 back at this point, but I would like people to spread the word that Rose Quoll is a con-artist in my book. If this makes other furs ( such as Rose Quoll supporters ) hate me and flame me, then so be it. I would rather get the message out there then see someone else suffer like I have.

Anyone who would like to add their own story about Rose Quoll below; feel free. It might convince others out there that this is a serious issue.

And sadly, I will have nothing for AnthroCon, like I had dreamed nearly a year and some monthes ago when I had first paid for this suit.

Thank you for all your support,
--Kiyoshi & Banzai Purrlop
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
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Comments

( 135 comments — Leave a comment )
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bladespark
Jun. 10th, 2007 07:19 am (UTC)
That's one of the saddest things I can think of, really, that somebody who has done such beautiful work, and who seemed like such a nice person, would chose to treat her customers like that. I am really sorry to hear it. If I could possibly add another suit to my workload, I'd try and get you something for anthrocon, but unfortunately I've got way too much on my plate.

Would you like a tail though? If I can make one from fabric I have on hand, I would be happy to make one for you at no cost, at least you'd have something fun to wear!
teekachu
Jun. 10th, 2007 07:25 am (UTC)
I just have to say... that's extremely generous of you! Wow...

You're a good person, Spark :)
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snowfox19
Jun. 10th, 2007 07:31 am (UTC)
I haven't dealt with her on suits.

I wanted to for the longest time and now i'm glad I didn't.

Had same sort of problem with her on art though not as harshly and I did get a refund good luck.
wolven_remorse
Jun. 10th, 2007 07:32 am (UTC)
Thank goodness.

Thank you for the comment; most are too afraid to comment. ^_^ *hug*

-- Kiyo --
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kayla_la
Jun. 10th, 2007 07:37 am (UTC)
Aww, I'm so sorry to hear that, hun. I'll echo that she seemed like a nice person, but I guess not!

I hope you can get the suit of your dreams from someone who isn't so selfish, someday!
wolven_remorse
Jun. 10th, 2007 08:34 am (UTC)
Thank you for understanding, Kayla. *hugs* Thanks for the support too!

-- Kiyo --
harliquinnraver
Jun. 10th, 2007 07:50 am (UTC)
im not afraid to comment on Rose. shes a good friend of mine and ive gotten 2 suits from her. in fact, i was very happy with my suits and recommended her to a couple of people who commissioned suits from her as well.

i will admit that she seems to have gotten into the habit of biting off more than she can chew. taking on more suits than she can handle in a reasonable amount of time and as such, shes getting more and more delayed in finishing them. i dont condone that and i cant give a reason for it because i honestly dont know.

to some degree, i can understand her frustration with some customers because she gets alot of emails asking for updates, asking questions, complaining about the delays and some that are just plain harassing. add that with stress and the frustration of being a perfectionist who has taken on too much work and you have someone who clearly needs a break or else they have a breakdown.

youre not the first person ive heard from that claims they were ignored but when i asked Rose if she received those emails she seemed genuinely shocked and claimed that her email has probably been eating her messages. it happens.

im not saying that what happened was right by any means. all i can say is that she ended up in a situation where she had too much on her plate (and still does). im currently waiting for footpaws, claws and a rebuilt head, but i know her work is good and i dont mind waiting.
wolven_remorse
Jun. 10th, 2007 08:05 am (UTC)
I understand and I want you to realize I'm not saying the following in a harsh manner or attacking you or anything, because I do understand. =)

But the facts are building up and I'm sorry I can't ignore them anymore.

1. She *threatened* me so I wouldn't ask for things that anyone would ask for after hearing nothing for monthes.
2. She became very rude when I was simply sending her the measurements for the suit so she could work on it.
3. She just stopped responding to e-mails after threatening me. Generally, I would take that as being ignored.
4. I had asked for a simple update, a simple snapshot about 25 times throughout the year. When the due date came, she promised photos, and never did. How am I supposed to know she's working on it?

I have so much more, but I feel I am repeating myself and wasting your time so I'll stop. No hard feelings, but I think your friend needs to wise up. She's going down a one way road. =(

-- Kiyo --
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bladespark
Jun. 10th, 2007 07:57 am (UTC)
I've been thinking about this for a while, and I'm going to start keeping a list of fursuit makers who've had troubles like this. Just... so that all the names and claims and stories can be summarized in one place. I'm probably inviting a heap of drama by doing so, but there really needs to be just one place where it's all at. (So if anybody else has any fursuit commissioning troubles, they can contact me, spark.costumes@gmail.com) I might consider doing a general artist list too, but that's a much bigger project.
harliquinnraver
Jun. 10th, 2007 08:01 am (UTC)
didnt you learn anything from the windstone blacklist? XD
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dragonof31102
Jun. 10th, 2007 08:06 am (UTC)
I've also commissioned a Partial suit from Rose. I've sent her an e-mail like a few weeks ago about not being able to make the payment by June 15th and to take me off of the AC list. She responded that it's alright and stuff. I do still want my suit from her, but that's going to be after AC.

I can also see the fustration that you are going through Kiyo. *hugs* I'm here for ya. ^_^

-Moon<3 <3 <3
wolven_remorse
Jun. 10th, 2007 08:08 am (UTC)
*nuzzles* We've talked about this before, Moon. =)

I just worry, I don't want you to make a mistake that you'll kick yourself for. Love you too much. >^,-,^<

-- Kiyo --
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thornwolf
Jun. 10th, 2007 08:12 am (UTC)
Goodness gracious. I've heard a lot of horror stories coming out of that girl, and not just about fursuit making, but more along the lines of the generally nasty attitude she cops when dealing with people.

I wanted a suit from her, it was going to be a partial trade but eh..never happened, lack of communication on both parts. I'm glad I didn't follow through, no doubt I would have ended up having to get my angry on.

I hope you get your suit, but if the AUS embassy is backing you, does this mean you can take legal action? What about paypal action? I dunno, I'd go through more than just furry means to sort this out if I were you.

And as far as threats go, what can she do to you?
wolven_remorse
Jun. 10th, 2007 08:19 am (UTC)
I've heard quite a few stories as well, unfortunately all after I had paid.

They are backing us, as in approving the letter we sent, and having like, their seal on it and everything, but we honestly don't have the funds to take her to court. I was just hopeing she would get the letter and go, " Oh well... they are serious about this... maybe I should just refund them and sweep this mess under the carpet. "

But it didn't quite work out that way. *sighs*

-- Kiyo --
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synchra
Jun. 10th, 2007 08:33 am (UTC)
I ordered won her contest for some fursuit pieces last year as well as bought the rest of it so I could get a full halfsuit and I have to say.. she has never ignored any of my e-mails except one time when something had obviously happend because no one was receiving my e-mails. I ordered it for october 2006 but since then rose has had MANY complications with her life and I understand why it was not finished by then, she had to move to a new house out of nowhere pretty much and her fursuit work wasn't enough to pay the bills so she has had to take on some other jobs, and a result I told her I could wait till January to get it. well because of the move and everything. all the suits that were not finished beforehand got pushed into the time when mine and the other people who needed theirs done would have been so she tried as hard as possible to get them all done, but could not. She took on wayyy too much and she knows she did. I told her not to worry and that I will wait till October 2007 for it. I have never had a problem with her responding to any of my questions though. :/ or e-mails or anything. Maybe send a e-mail through another e-mail address in case gmail is putting it into spam. (SOMETIMES IT'S TOO EFFICIENT! XD)

sorry you're having so many troubles but there are a lot of people waiting and I have to say.. she has some pretty good reasons for being so very late, but I know she is avidly working on ALL of them right now. Also I know if you want a refund or something, she'll probably be fine with it.
wolven_remorse
Jun. 10th, 2007 08:41 am (UTC)
I understand everything you have stated.

But if you know you are going through this... don't take on more work. Its not MY fault she had problems going on that she knew would affect her. She should have refunded some of the money she had, but she couldn't.

For being so money stricken, I think its amazing that she was getting tattoos, and new things for her animals, and ear surgeries and other goodies that people would consider "luxuries".

I believe, if she needed money so bad that she couldn't refund me like I wanted four monthes ago when I realized she wasn't going to update me with even a simple picture, then she shouldn't have spent money on luxuries.

But thats me, and again, I'm not attacking you or anything. Stating what I am thinking.

-- Kiyo --
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tabenclearwater
Jun. 10th, 2007 03:42 pm (UTC)
Wow, I like a lot of the other people here, have been wanting to save up money for a suit from her. I've seen her suits and how gorgeous they are and the people that I have seen that have gotten them have been happy with what they got and thought it was well worth the price.

Though... also, I think that these were people that were friends with her and the like. Even so, I don't think it's right for her to give friends better treatment than others.

It's sad really. I'll have to look elsewhere when looking to get my suit. Thank you for posting this and I hope that friends of Rose Quoll won't be too hard on you for posting your story/experience. Hope it works out for you in the end.
westly_roanoke
Jun. 10th, 2007 04:34 pm (UTC)
Look elsewhere, really.

I've seen the actual WORK on her suits, and how quickly they fall apart...with normal use.

Say, one night?

And this was after being promised to get the suit out before eurofurence, before eurofurence...um...AT eurofurence...not at eurofurence..six months LATER at another convention...it finally arrived...was NOT to specs...and promptly fell apart.
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foxhack
Jun. 10th, 2007 04:10 pm (UTC)
... Bwah? What? What? o_O
slycat
Jun. 10th, 2007 05:16 pm (UTC)
Sounds like she's almost as bad as Jax. She's almost 18 months behind with my suit...
growly
Jun. 11th, 2007 02:23 am (UTC)
But the good thing about Jax is that he doesn't threaten his customers. He seems to be genuinely trying to make things right, and while he's being very slow about it, I've never heard anyone say anything bad about his character.
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raptonx
Jun. 10th, 2007 06:19 pm (UTC)
I think people like this should not take more then they can handle, and if they do, not be an ass about it saying no refund, you can't do anything about it.

aaaamory
Jun. 10th, 2007 08:43 pm (UTC)
Did I just get to post comment #100? *'* "" *' * * : ;*CONFETTI*' :; ";'** ; *
wolven_remorse
Jun. 10th, 2007 08:50 pm (UTC)
Congrats. ^__^

-- Kiyo --
grygon
Jun. 11th, 2007 06:18 am (UTC)
i feel your pain. i lost $400 to a plush artist (blaque tygriss). that kind of money HURTS to lose.

my own dealings with rose hasn't made a big impression on me. i gave her a lj community under the impression that she was very excited to make it into some lively and thriving... she promptly too cut contact with me after taking it and that community has died even worse than when i was admining it.

growly
Jun. 11th, 2007 03:32 pm (UTC)
Really? I was planning to do a trade with Blaquetygriss... could you link me to the post about her, if you made one?
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skanrashke
Jun. 11th, 2007 07:38 am (UTC)
I've heard horror stories. Its' unfortunate, but I can understand her source of troubles. I would never treat any of my customers like that, of course- its abhorred, but I can understand the source of frustration. Anyways, I was also going to offer a tail or something o,O Ya beat me to the punch, and growwly's doing ears. So, uh.. I can say hi or make a conbadge for you or something :P
I'd also be interested in seeing any blacklist, SPark(Mostly to see if I'd made the list :P Schizoid paranoia and all that), and I have a few 'customer additions' to add to the list.
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