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Noblewolf

Would like to know why my message about noblewolf is being rejected? That's pretty much it. I think other people should be warned as most people that get his suits don't fit and either need to be sent back to him (which wastes time) or to have someone else fix it (which in his little mind violates his toc)

So i'd like to know why? If you want to see a full account of what happened.. well here you go.

I gave Noblewolf a laptop (ibook) and a ipod (2gb nano) in exchange for two suits. When my mate got his suit.. neither the head or the body suit fit. I got my suit a few weeks later and the same dilema came up. I took both suits to blackfire seeing as we were at Further Confusion and we would like to wear them.. at this con?

He fixed them and I guess that pissed noblewolf off as no one likes to be told that their work is not perfect.

Now a small hole has developed in the underlayer of the suit.. and you know what? I'll pay for someone else to fix that too.. I don't care. I approached him first basically asking if anything would be done and he said that the suit was past 1 year old.

Um.. other fursuit builders.. like blackfire.. give a 1 year warranty with the unit. What.. your warranty is a few months and after that i'm screwed?

Fine. Go ahead. But the thing that makes me the angriest about this.. is that he bascially implied I have had fursuit sex in this suit.

I have said it before and i'll say it again. My suit is not built for that. period. And if he wants to go ahead and market suits for that.. more power to him. I have worn my suit 3 occassions, FC2006, halloween last year and FC2007. To have ANY type of damage in the suit with non strenous activity implies one thing.

Shoddy workmanship.

That's all i have to say about this matter.. other than there are other fursuit builders out there that'll stand by their work. I am sorry to say that noble is not one of them

Johnny
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Comments

tabbicus
Jan. 27th, 2007 12:50 am (UTC)
Noble asked me to post his side of the rebuttal...

http://noble-pro.livejournal.com/40507.html
thaily
Jan. 27th, 2007 01:36 am (UTC)
Just for future reference,
Holy crap.

This is entirely unrelated but he needs to learn how to hold down the shift key for each first letter of the sentence and afterwards use a spellchecker.
Isn't English the first language of most Ontarians? Yikes.

On a more related note, this specific situation aside, if he used less foul language it would do wonders for the impression he makes on other people which, at the moment, is not terribly professional.

Also, I'm not sure what "telling off an ass" entails for him but if that ass happens to be a customer it's better to stay polite and say "I've given you the service you paid for and I'm no longer interested in persueing this fruitless discussion. If you do not like my service feel free to patronize someone else next time."

The moral high ground may not sound like an attractive place, especially not when telling people off feels so good, but it could come back to bite you in the ass later. Now for example when potential customers see him responding to a disgruntled customer in an immature and irate manner.

I'm not privvy to the exact details of the transaction and the communication afterwards, but just the tone of Noble's response makes me want to side with Blanco.

In conclusion, Noble would have made a much better impression if his response was something along the lines of "I tried working with this customer but he was rude and made unreasonable demands. I'm sorry it didn't work out to our mutual satisfaction but I was forced to give up in the end after I had given him the full service owed to him for the amount he paid me."

Now, regardless of who's right, Noble has lost customers.
johnnyblanco
Jan. 27th, 2007 02:01 am (UTC)
Re: Just for future reference,
*shrugs* I also tried to ask him why my fur was thinner than my mates suit to try to say that he made my suit with a thinner, lower quality fur. He didn't admit that at all. But hey.. if that's how he wanted to react and post.. i don't see the problem with it.

I am going to get the suit fixed.. or redone. And eat the costs. And that's that. And just wash my hands of Noble and be done with it. It's not worth it.

Johnny
tabbicus
Jan. 27th, 2007 02:45 am (UTC)
Re: Just for future reference,
For the record, I am not leaning either way on this issue. I was just posting his side to honor his wishes. Please dont shoot the messenger-kitty.
johnnyblanco
Jan. 27th, 2007 04:45 am (UTC)
Re: Just for future reference,
not shooting messenger kitty.. 'cause he's nice! :)
thaily
Jan. 27th, 2007 08:42 am (UTC)
Re: Just for future reference,
Wondering if he's reading the comments here though, if he's not a member here he might benefit from joining so he can learn what -not- to do in the future.

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