I've always had this secret dread that someday I'd end up the subject of a rant on this community. Without waxing lengthy about my situation (which is really irrelevant), I can safely say that I've slacked off more than a bit on commissions, and if I owe you one, I am sorry about that. I haven't always had the best customer service attitude either -- I've been reluctant at times to deal with questions from commissioners, and I've been in general too unstructured about commissions. While I like to think that I hopefully haven't built up too bad a rep, I think it's best for an artist to be proactive about it -- to take steps to make sure that never happens.
So! Aside from making my commission roster open to the public, courtesy of Artspots, I invite anyone who has had trouble with me to please come forth and contact me. I promise you I'll try and work out something mutually agreeable.
And I really, seriously, will try to be more professional about commissions in the future.