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Do not commission Starfinder!

Chart me up as yet another person who has been shafted by Starfinder. I recognize now that I should have heeded all the warnings I'd heard before, but since I had seen her getting a few commissions actually done, I had hoped she had decided to shape up.

Nope.

For those interested, here is the exchange exactly as it happened (the e-mail address in here are publicly posted, hence why I did not edit them out). I believe I remained polite and reasonable throughout the whole thing:


To: *starfinder
Date: Aug 15, 2006, 12:51:43 AM

Hi there!
I just wanted to send you a note and ask if you were still open for the badge commissions mentioned in your latest upload. If not, I definitely understand and I'm sorry I missed out. :) If you're still open for them, though, please write back and let me know so I can send you the money and some references! I love your art and I'm happy to see you offering it at such a good price! Thank you for your time and I hope to hear back soon! Take care!

-- Kristin Davis/Tallon

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From: *starfinder
Date: Aug 30, 2006, 4:59:18 PM

Hey there! Yep I'm still open for badge commissions (due to some medical issues I'm short on cash, and now I need to cough up money for some legal matters too, so I'm gonna keep the badge list open until Sept. 15th)

Badges are $30 if you wish to print it yourself, or $35 if you wish to have me print it professionally using dye-sublimation technology (results in a glossy, waterproof, smudge resistant badge) and mail it to you with a badge holder. :)

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To: *starfinder
Date: Sep 2, 2006, 10:11:14 AM

Hi there!
Thank you for your reply. :) I had worried that my note had gotten lost! *laughs* I think I would like to go for a $35 badge, since my printers aren't that great when it comes to colors! Just let me know where to PayPal it to and I'll send it right over! As for which character to do, I would like you to please draw my fursona named Kristin. She is a member of my original feline species called the Rhodris. Here are several reference pictures of her:
[link]
[link]
By Lone Nomad: [link]
By Kyoht: [link]
By Daisy7: [link]
Let me know if you have any questions about the markings or need more references! :)

Thank you again and I look forward to seeing your work! Just let me know where to send it!

-- Kristin Davis/Tallon

And here is a reference sheet for the species:
[link]

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From: *starfinder
Date: Sep 2, 2006, 4:36:42 PM

Heya, awesome character! I should have a badge done for you by tonight (my time). My paypal is starfinder@starfinder.biz. Make sure to include your address so I can know where to ship it out! :)

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To: *starfinder
Date: Sep 13, 2006, 1:00:32 AM

Hi there!
Just wanted to message and make sure you got the money I sent. :) I believe I sent it on September 3 from my raptor86@alltel.net Paypal account. It was really close after receiving your reply. Just wanted to double check, since I know sometimes money gets eaten by PayPal and I hadn't really gotten a confirmation yet. Thanks and take care! :)

-- Kristin/Tallon

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From: *starfinder
Date: Sep 19, 2006, 2:03:42 PM

Yep, payment came through and your badge will be done VERY soon :) This week, infact.

---------

To: *starfinder
Date: Oct 15, 2006, 3:12:32 PM

Hi Starfinder,
You sent this [referring to the above reply] to me September 19. It is now October 15, nearly a month later. I'm just a bit confused, since you claimed my conbadge would be done several weeks ago, yet you still had time to upload a personal piece. :\ If you're busy and haven't started, I understand, and will just ask for my $35 back so your workload won't be so high and you can service your other paying customers instead. I would just like to know if you have actually started on it, since you claimed it would be done several weeks ago, and then it never showed up. If you don't know when it will be done, that's understandable, just please tell me that instead of claiming it will be done by a certain time when it really won't. Thanks and take care! I just really wasn't sure what was up and wanted to see if you could tell me. :)

-- Kristin/alaitallon

P.S. I apologize if this sends more than once! My internet's just acting a little screwy lately.


---------

No response. By this point, it's too late to file a claim to Paypal to get my money back. Then, about a week or two ago, I notice this entry in her public DeviantArt journal.


Sketch Trade for DeviantaART subscription
Journal Entry: Thu Dec 21, 2006, 3:47 PM
Well it turns out my DeviantART subscription has went kaput today finally and my anti-virus/anti-spyware software is having a shit-fit over DA's ads, giving me all sorts of spyware warnings (which does NOT surprise me, ads have all sorts of stuff in them that isn't kosher that is used as part of thier shady, underhanded marketting tactics and ways of storing info like hits/views, etc).

Anyway, I miss the old, sleek, subscribed version of DA (and I hate ads with a passion) so I am offering up a sketch/line art flat flat colored commission to the first person to get me a new 12 month subscription. Flat colored line art sketches are like my 'Itchy Nipples' one only they will be much more detailed than that one, and of your own personal character! :)


EDIT: Xipoid got it! :)


---------

Being a bit perturbed that she's offering yet MORE art in exchange for money/goods, I still manage to make a polite comment on the entry which has since been deleted by her. I know this because when I checked to see if she'd made any responce the other day, it was no longer there. I decided to give her the benefit of the doubt and convinced myself that maybe I'd just written out the comment and never hit the submit button, so I wrote this comment (which has also since been deleted, confirming my suspicions, but I was smart enough to screencap): http://img.photobucket.com/albums/v497/alaitallon/sfinder1.jpg



Long story short, it looks like I'm not getting my commission OR my money back, and she appears to be deleting any polite comments asking her about it. So don't end up like me; actually LISTEN to the warnings about her. I'm not asking for sympathy, since I kinda had it coming since I'd heard some iffy things already, I just wanted to post here to warn others that she will take your money and run with it. You might as well flush that money down the toilet. :( Fortunately, it was only $35 I lost, but I know people who have posted in this community before who lost hundreds to her. DO NOT COMMISSION HER.


EDIT:

Today, she sent me this:


From: *starfinder
Date: Jan 7, 2007, 10:46:56 PM

Since I really do NOT need drama now, especially before FC (which in it of itself is stressful as hell) I'll just give you a refund, however you will still have to wait abit as I have money from DA print sales to be paid out by Jan. 31st, and I'll just paypal the refund to you out of those funds, okay?

I really do NOT need all this drama crap on Artists_Beware. -_-

I'd send a refund now, but I only $1 something in paypal. Want it? Fine I can give you that too. I just want the drama to END!!


At this point, I'd really lost my patience. I replied:


To: *starfinder
Date: Jan 7, 2007, 11:00:42 PM

Maybe if you would actually try to be professional, you wouldn't get so much "drama." I'm not the first person you've done this to and probably not the last. You keep making false promises to people and I'm really sick of seeing you practically stealing from people.

If you don't want drama, then don't do things that deserve it. Period. There are people still waiting on artwork from over two years ago that you STILL haven't refunded or produced the agreed amount of art for. I tried politely communicating with you privately, I tried politely asking for my money back, and all you did was ignore my notes and delete my comments. It seems the only way to get your attention is to bring it to the public, because then you can't just keep ignoring it anymore and pretending your paying customers will go away and forget about you.

So frankly, I don't care at this point that you don't "need" drama. The more people who know about your horrible business practices, the better. I don't want more people throwing their money away for someone who keeps making empty promises and then bitches when people call her out on it.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
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Comments

markarian
Mar. 26th, 2007 03:16 am (UTC)
Re: Trying to set things right
Cristina, your response to criticism is admirable, but it does not change the fact that it's been over two months since the Con and I still have yet to receive one of the two Con Badges I ordered from you, at a cost of $25 a piece, paid in advance. I have long since given up on receiving the actual prints in the mail. It's been a month since you told me that all you had to do was resize mine and that you'd post it the following day.

Meanwhile you've disappeared from AIM and I'm now left feeling as if I've been, dare I say it, scammed. But by someone in the Fandom, an artist of considerable talent, no less...It's unthinkable. It really blows me away. I'm convinced that, unless you are upfront about the protracted period of time it will take for you to complete a commission AND only accept payment when the commission is completed to the customer's satisfaction, you will never be able to rebuild the trust that a commissioner puts in an artist.

I realize you are very young, and are probably juggling school or other major obligations in life right now. But when you start dealing with real money, people are going to demand at least a modicum of professionalism from you.

As I said in my email, please send me at least the data files for the two images, or give me a full refund of $50 within seven days. In either case, along with an apology, I will be satisfied and will have no problem with you. But I must INSIST that you no longer take payment in advance for your commissions at FurCon. If you do, I'm sure all further disputes could be avoided.

Please don't take this the wrong way, but I'm out of patience and your reputation seems to precede you. I really do like your art, and you were quite nice at the con, but I don't think it's unreasonable to expect two conbadges to be done inside of two months, especially when you gave your word they'd be done far sooner.

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