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Do not commission Starfinder!

Chart me up as yet another person who has been shafted by Starfinder. I recognize now that I should have heeded all the warnings I'd heard before, but since I had seen her getting a few commissions actually done, I had hoped she had decided to shape up.

Nope.

For those interested, here is the exchange exactly as it happened (the e-mail address in here are publicly posted, hence why I did not edit them out). I believe I remained polite and reasonable throughout the whole thing:


To: *starfinder
Date: Aug 15, 2006, 12:51:43 AM

Hi there!
I just wanted to send you a note and ask if you were still open for the badge commissions mentioned in your latest upload. If not, I definitely understand and I'm sorry I missed out. :) If you're still open for them, though, please write back and let me know so I can send you the money and some references! I love your art and I'm happy to see you offering it at such a good price! Thank you for your time and I hope to hear back soon! Take care!

-- Kristin Davis/Tallon

---------
From: *starfinder
Date: Aug 30, 2006, 4:59:18 PM

Hey there! Yep I'm still open for badge commissions (due to some medical issues I'm short on cash, and now I need to cough up money for some legal matters too, so I'm gonna keep the badge list open until Sept. 15th)

Badges are $30 if you wish to print it yourself, or $35 if you wish to have me print it professionally using dye-sublimation technology (results in a glossy, waterproof, smudge resistant badge) and mail it to you with a badge holder. :)

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To: *starfinder
Date: Sep 2, 2006, 10:11:14 AM

Hi there!
Thank you for your reply. :) I had worried that my note had gotten lost! *laughs* I think I would like to go for a $35 badge, since my printers aren't that great when it comes to colors! Just let me know where to PayPal it to and I'll send it right over! As for which character to do, I would like you to please draw my fursona named Kristin. She is a member of my original feline species called the Rhodris. Here are several reference pictures of her:
[link]
[link]
By Lone Nomad: [link]
By Kyoht: [link]
By Daisy7: [link]
Let me know if you have any questions about the markings or need more references! :)

Thank you again and I look forward to seeing your work! Just let me know where to send it!

-- Kristin Davis/Tallon

And here is a reference sheet for the species:
[link]

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From: *starfinder
Date: Sep 2, 2006, 4:36:42 PM

Heya, awesome character! I should have a badge done for you by tonight (my time). My paypal is starfinder@starfinder.biz. Make sure to include your address so I can know where to ship it out! :)

---------
To: *starfinder
Date: Sep 13, 2006, 1:00:32 AM

Hi there!
Just wanted to message and make sure you got the money I sent. :) I believe I sent it on September 3 from my raptor86@alltel.net Paypal account. It was really close after receiving your reply. Just wanted to double check, since I know sometimes money gets eaten by PayPal and I hadn't really gotten a confirmation yet. Thanks and take care! :)

-- Kristin/Tallon

---------
From: *starfinder
Date: Sep 19, 2006, 2:03:42 PM

Yep, payment came through and your badge will be done VERY soon :) This week, infact.

---------

To: *starfinder
Date: Oct 15, 2006, 3:12:32 PM

Hi Starfinder,
You sent this [referring to the above reply] to me September 19. It is now October 15, nearly a month later. I'm just a bit confused, since you claimed my conbadge would be done several weeks ago, yet you still had time to upload a personal piece. :\ If you're busy and haven't started, I understand, and will just ask for my $35 back so your workload won't be so high and you can service your other paying customers instead. I would just like to know if you have actually started on it, since you claimed it would be done several weeks ago, and then it never showed up. If you don't know when it will be done, that's understandable, just please tell me that instead of claiming it will be done by a certain time when it really won't. Thanks and take care! I just really wasn't sure what was up and wanted to see if you could tell me. :)

-- Kristin/alaitallon

P.S. I apologize if this sends more than once! My internet's just acting a little screwy lately.


---------

No response. By this point, it's too late to file a claim to Paypal to get my money back. Then, about a week or two ago, I notice this entry in her public DeviantArt journal.


Sketch Trade for DeviantaART subscription
Journal Entry: Thu Dec 21, 2006, 3:47 PM
Well it turns out my DeviantART subscription has went kaput today finally and my anti-virus/anti-spyware software is having a shit-fit over DA's ads, giving me all sorts of spyware warnings (which does NOT surprise me, ads have all sorts of stuff in them that isn't kosher that is used as part of thier shady, underhanded marketting tactics and ways of storing info like hits/views, etc).

Anyway, I miss the old, sleek, subscribed version of DA (and I hate ads with a passion) so I am offering up a sketch/line art flat flat colored commission to the first person to get me a new 12 month subscription. Flat colored line art sketches are like my 'Itchy Nipples' one only they will be much more detailed than that one, and of your own personal character! :)


EDIT: Xipoid got it! :)


---------

Being a bit perturbed that she's offering yet MORE art in exchange for money/goods, I still manage to make a polite comment on the entry which has since been deleted by her. I know this because when I checked to see if she'd made any responce the other day, it was no longer there. I decided to give her the benefit of the doubt and convinced myself that maybe I'd just written out the comment and never hit the submit button, so I wrote this comment (which has also since been deleted, confirming my suspicions, but I was smart enough to screencap): http://img.photobucket.com/albums/v497/alaitallon/sfinder1.jpg



Long story short, it looks like I'm not getting my commission OR my money back, and she appears to be deleting any polite comments asking her about it. So don't end up like me; actually LISTEN to the warnings about her. I'm not asking for sympathy, since I kinda had it coming since I'd heard some iffy things already, I just wanted to post here to warn others that she will take your money and run with it. You might as well flush that money down the toilet. :( Fortunately, it was only $35 I lost, but I know people who have posted in this community before who lost hundreds to her. DO NOT COMMISSION HER.


EDIT:

Today, she sent me this:


From: *starfinder
Date: Jan 7, 2007, 10:46:56 PM

Since I really do NOT need drama now, especially before FC (which in it of itself is stressful as hell) I'll just give you a refund, however you will still have to wait abit as I have money from DA print sales to be paid out by Jan. 31st, and I'll just paypal the refund to you out of those funds, okay?

I really do NOT need all this drama crap on Artists_Beware. -_-

I'd send a refund now, but I only $1 something in paypal. Want it? Fine I can give you that too. I just want the drama to END!!


At this point, I'd really lost my patience. I replied:


To: *starfinder
Date: Jan 7, 2007, 11:00:42 PM

Maybe if you would actually try to be professional, you wouldn't get so much "drama." I'm not the first person you've done this to and probably not the last. You keep making false promises to people and I'm really sick of seeing you practically stealing from people.

If you don't want drama, then don't do things that deserve it. Period. There are people still waiting on artwork from over two years ago that you STILL haven't refunded or produced the agreed amount of art for. I tried politely communicating with you privately, I tried politely asking for my money back, and all you did was ignore my notes and delete my comments. It seems the only way to get your attention is to bring it to the public, because then you can't just keep ignoring it anymore and pretending your paying customers will go away and forget about you.

So frankly, I don't care at this point that you don't "need" drama. The more people who know about your horrible business practices, the better. I don't want more people throwing their money away for someone who keeps making empty promises and then bitches when people call her out on it.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

sfinder
Jan. 8th, 2007 08:59 am (UTC)
Trying to set things right
Okay, as much as I dislike posting in this community because in the past I have experienced a mob mentality, I feel that I should atleast get this out here rather than not communicating at all.

I'm currently working to resolve everything with everyone. Alaitallon, I will send you a refund via paypal the moment DeviantArt pays me for my print sales. According to thier site, I should be paid either by Jan 31st or on Jan 31st. I wish I could expidite this so I could get your refund out to you sooner but DA simply does not make payouts any sooner than that for sales made during the 4th quarter of the year.

Korrok, since I've taken so long with the print I went one step up and instead of a 13x19, I personally purchased a 20x30 glossy print for you via DeviantArt to be shipped directly to you (luckily DA makes my profits available as 'DeviantDollars' right away so I could do this tonight, ASAP). I do not know how long DA takes to ship prints, but hopefully it will arrive soon. Please let me know when/if it arrives okay, if not I'll have to e-mail DA and see (I have never bought a print from them, nor have I bought a print for someone else from them)

And to everyone else, I am working on it. FurCon is coming up within less than a week and a half so things are a bit slow, which I understand IS frustrating for you guys. Those of you waiting on smaller commissions (icons, mood themes, sketches) I WILL try to get as many done BEFORE the con as I possibly can. If anything, PLEASE PLEASE e-mail me directly at contact@nvisionphotoandart.com (my other, personal e-mail is very spam ridden so there is a chance I can miss messages sent to that one) and let me know exactly what you ordered incase I may have forgotten (I am only human, it is hard to keep track of everything). Anything that I can't finish before the con, I will make top priority to finish after FC.

I know that people here like to think that I don't care, but I do and I AM trying to make things right here. If you are willing to work with me on this, I will try to right it and have as many commissions out to everyone who is waiting as soon as I can. Do not hesitate to e-mail me, or even IM me at StarFinderwolf33 to let me know what you ordered. I will then work my hardest to get it out to you as timely as I can, or if not, offer a refund.

So as long as you are willing to work with me and be civil (I understand that you have waited a long time and are upset, but please try to not mob/harrass me as I want to get through these remaining commissions as quickly and pleasently as possible) I will work with you and finish your art ASAP.

Those waiting on LJ mood themes, I should be able to complete most of those prior to FC due to thier small nature. I have everyone waiting for those on file already, references and all, but if you want to send a reminder, by all means go ahead! I do forget things sometimes.

All I ask is that you be civil. I have been polite in my post here, and I would appreciate it if you in turn are polite as well. Thank you in advance, and I apologize for this huge mess. I really am willing to try my hardest to fix it.
ipleadinsanity
Jan. 8th, 2007 09:31 am (UTC)
LOL
Empty promises. I especially like the "If you are willing to work with me on this" part. WORK WITH YOU? HA!! You don't know how to work at all it seems! Civil indeed!

I'm sorry if anyone gives you YET ANOTHER chance because it's their loss. How many times are you going to take advantage of these good peoples' mercy? You make way too many promises for your own good... and everyone realizes it but you. It's only a matter of time before you sing the same song again. No excuse no excuse noooooo excuse.
dirtiran
Jan. 8th, 2007 09:44 am (UTC)
Re: Trying to set things right
Well done star, im glad you posted publicly here, despite your dislike of doing so. It’s the first step to getting this mess sorted for good.
People will be skeptical as is their right, but if there’s no continuing issues, I doubt that would last.
Sorry I was harsh.

(Deleted comment)
featherlady_jt
Jan. 8th, 2007 10:33 pm (UTC)
Re: Trying to set things right
Agreed. Never NEVER spend money that was given to you for a commission, except on items to produce said commission or until said commission is complete. To do otherwise is spending money that is in essence NOT yours.
Simple business sense.
saitenyo
Jan. 8th, 2007 10:08 am (UTC)
Re: Trying to set things right
I'm pleased you're willing to do this but if I may, I'd like to give some advice.

While this post seems very helpful and seems to indicate that you do want to work with your commissioners to give them what they've paid for, your behavior towards the commissioners directly sends a different message. Your reply to Tallon's request for a refund was far from professional. You shouldn't make it sound like you're annoyed with her, or doing her a favor for that. Additionally, deleting comments is really bad form.

If you honestly repay or refund everyone who has not received art from you up to this point, I will be impressed and I think others may be willing to give you a chance again, assuming you don't slip back into old habits.

As an open plea from all artists and commissioners alike, I want to ask you to please think carefully before taking commissions. Ask yourself, "Can I do this? Do I have the time to do this right now?" And if the answer is no, do not take commissions until your schedule clears up a bit. If the answer is yes, then try to set a deadline for yourself and if you don't meet that deadline, give the artist an automatic refund. Things like this will help you get into the habit of getting work done in a timely manner.

You're an extremely talented young artist and I'd hate to see bad business practices ruin your career forever. Just try to be honest with yourself and your commissioners and only take what you can be sure you'll get done. If you do that, and learn how to be a good professional, you'll probably have a bright future in front of you in the world of professional art. If you don't do that, then you'll only continue to ruin your reputation and alienate any possible clients.

I for one am wary, and like others, am waiting to see an actual long-term change before I'm convinced these promises are real this time, since you do seem to try to do this every time drama gets brought up, but then start to slack off again before too long. If you can keep those promises this time, my own opinion and the opinions of others can be reversed, but that is going to take time and effort.
lilenth
Jan. 8th, 2007 12:26 pm (UTC)
Re: Trying to set things right

To be frank, you can say that all you like but nobody is going to trust you until you have all your outstanding commissions finished or refunded, and you have earned a reputation for keeping your promises, which is going to take you years.

You have "mobs" because you've just continued to upset one person after another, most sensible people would have noticed this and started fixing things earlier. Everyone has heard similar stuff from you before, why should they believe you this time when you promises weren't true the last time or the time before that and so on and so forth?

I notice that your priority is still FC, how much longer do you think you'll be permitted to attend conventions with your reputation? Why has your situation had to get so dire before you seem even willing to consider fixing it and I don't entirely believe you will fix it unless you really knuckle down and given your past I'm not sure you have it in you to do so.

From hereon in? It's up to you to meld continued action to your words. Not just promise a bunch of stuff, get some of it done and slip straight back into your usual bad habits.
glddaisy
Jan. 8th, 2007 05:32 pm (UTC)
Re: Trying to set things right
I dont understand what happens to the money people pay you in your paypal D: your spending it? I always figured the safest route when accepting money would be to never spend the money until the commission is complete. This way refund money (if something goes wrong) is always on hand.

Its awefully nice to know that your actually aware of the complaints against you and its nice to hear your attempting to fix the problem.

Unfortunately it appears you continuously do this to yourself. If you cant finish a commission or are taking on way to much...then dont...its that simple >> stop doing other things and finish the things you've already promised to others.
featherlady_jt
Jan. 8th, 2007 10:38 pm (UTC)
Re: Trying to set things right
I've seen home improvement contractors get in serious legal trouble and find themselves in court for doing exactly that: spending the money before the work's done and not doing the work. You cannot do that. You can be sued for doing that.
saitenyo
Jan. 9th, 2007 12:54 am (UTC)
Re: Trying to set things right
We sued the builder of our house for that actually (and a number of building flaws). He seemed to think that putting lofts in three of the rooms, but not putting stairs in to reach the lofts, was a good idea.

He was a shady guy overall. Filed bankruptcy so he wouldn't have to pay us so much in compensation fees. Of course, he wasn't actually bankrupt, he had just transferred his money and possessions to a close friend until after the suit was over.

And unfortunately, the money we got was not enough to finish the building job so we didn't get the stairs put in until several years later.
featherlady_jt
Jan. 9th, 2007 01:55 am (UTC)
Re: Trying to set things right
Oh, I'm sorry to hear that you didn't get out of it what you should have. Lousy business practice just makes things bad for everyone - not only for the participants of a situation, but the bad reputation trickles out and affects others in similar line of work.

If Starfider doesn't straighten up, grow up, and become more responsible, I can fully see her ending up standing behind a Defendant's podium somewhere along the way. :-/
lilitha
Jan. 9th, 2007 09:38 am (UTC)
Re: Trying to set things right
The builder of your house needs to have his butt kicked by Mike Holmes.
saitenyo
Jan. 10th, 2007 12:35 pm (UTC)
Re: Trying to set things right
Indeed! The jerk has the nerve to drive down our street once in a while in his red sports car to show off the house to his son. While my dad still struggles to pay our morgatage because our house coast more that it should've and they keep exporting all the bloody films in the US to Canada (no offense canadians) so my dad never gets hired at a production manager anymore except on cheap independants..
markarian
Mar. 26th, 2007 03:16 am (UTC)
Re: Trying to set things right
Cristina, your response to criticism is admirable, but it does not change the fact that it's been over two months since the Con and I still have yet to receive one of the two Con Badges I ordered from you, at a cost of $25 a piece, paid in advance. I have long since given up on receiving the actual prints in the mail. It's been a month since you told me that all you had to do was resize mine and that you'd post it the following day.

Meanwhile you've disappeared from AIM and I'm now left feeling as if I've been, dare I say it, scammed. But by someone in the Fandom, an artist of considerable talent, no less...It's unthinkable. It really blows me away. I'm convinced that, unless you are upfront about the protracted period of time it will take for you to complete a commission AND only accept payment when the commission is completed to the customer's satisfaction, you will never be able to rebuild the trust that a commissioner puts in an artist.

I realize you are very young, and are probably juggling school or other major obligations in life right now. But when you start dealing with real money, people are going to demand at least a modicum of professionalism from you.

As I said in my email, please send me at least the data files for the two images, or give me a full refund of $50 within seven days. In either case, along with an apology, I will be satisfied and will have no problem with you. But I must INSIST that you no longer take payment in advance for your commissions at FurCon. If you do, I'm sure all further disputes could be avoided.

Please don't take this the wrong way, but I'm out of patience and your reputation seems to precede you. I really do like your art, and you were quite nice at the con, but I don't think it's unreasonable to expect two conbadges to be done inside of two months, especially when you gave your word they'd be done far sooner.

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