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Do not commission Starfinder!

Chart me up as yet another person who has been shafted by Starfinder. I recognize now that I should have heeded all the warnings I'd heard before, but since I had seen her getting a few commissions actually done, I had hoped she had decided to shape up.

Nope.

For those interested, here is the exchange exactly as it happened (the e-mail address in here are publicly posted, hence why I did not edit them out). I believe I remained polite and reasonable throughout the whole thing:


To: *starfinder
Date: Aug 15, 2006, 12:51:43 AM

Hi there!
I just wanted to send you a note and ask if you were still open for the badge commissions mentioned in your latest upload. If not, I definitely understand and I'm sorry I missed out. :) If you're still open for them, though, please write back and let me know so I can send you the money and some references! I love your art and I'm happy to see you offering it at such a good price! Thank you for your time and I hope to hear back soon! Take care!

-- Kristin Davis/Tallon

---------
From: *starfinder
Date: Aug 30, 2006, 4:59:18 PM

Hey there! Yep I'm still open for badge commissions (due to some medical issues I'm short on cash, and now I need to cough up money for some legal matters too, so I'm gonna keep the badge list open until Sept. 15th)

Badges are $30 if you wish to print it yourself, or $35 if you wish to have me print it professionally using dye-sublimation technology (results in a glossy, waterproof, smudge resistant badge) and mail it to you with a badge holder. :)

---------
To: *starfinder
Date: Sep 2, 2006, 10:11:14 AM

Hi there!
Thank you for your reply. :) I had worried that my note had gotten lost! *laughs* I think I would like to go for a $35 badge, since my printers aren't that great when it comes to colors! Just let me know where to PayPal it to and I'll send it right over! As for which character to do, I would like you to please draw my fursona named Kristin. She is a member of my original feline species called the Rhodris. Here are several reference pictures of her:
[link]
[link]
By Lone Nomad: [link]
By Kyoht: [link]
By Daisy7: [link]
Let me know if you have any questions about the markings or need more references! :)

Thank you again and I look forward to seeing your work! Just let me know where to send it!

-- Kristin Davis/Tallon

And here is a reference sheet for the species:
[link]

---------
From: *starfinder
Date: Sep 2, 2006, 4:36:42 PM

Heya, awesome character! I should have a badge done for you by tonight (my time). My paypal is starfinder@starfinder.biz. Make sure to include your address so I can know where to ship it out! :)

---------
To: *starfinder
Date: Sep 13, 2006, 1:00:32 AM

Hi there!
Just wanted to message and make sure you got the money I sent. :) I believe I sent it on September 3 from my raptor86@alltel.net Paypal account. It was really close after receiving your reply. Just wanted to double check, since I know sometimes money gets eaten by PayPal and I hadn't really gotten a confirmation yet. Thanks and take care! :)

-- Kristin/Tallon

---------
From: *starfinder
Date: Sep 19, 2006, 2:03:42 PM

Yep, payment came through and your badge will be done VERY soon :) This week, infact.

---------

To: *starfinder
Date: Oct 15, 2006, 3:12:32 PM

Hi Starfinder,
You sent this [referring to the above reply] to me September 19. It is now October 15, nearly a month later. I'm just a bit confused, since you claimed my conbadge would be done several weeks ago, yet you still had time to upload a personal piece. :\ If you're busy and haven't started, I understand, and will just ask for my $35 back so your workload won't be so high and you can service your other paying customers instead. I would just like to know if you have actually started on it, since you claimed it would be done several weeks ago, and then it never showed up. If you don't know when it will be done, that's understandable, just please tell me that instead of claiming it will be done by a certain time when it really won't. Thanks and take care! I just really wasn't sure what was up and wanted to see if you could tell me. :)

-- Kristin/alaitallon

P.S. I apologize if this sends more than once! My internet's just acting a little screwy lately.


---------

No response. By this point, it's too late to file a claim to Paypal to get my money back. Then, about a week or two ago, I notice this entry in her public DeviantArt journal.


Sketch Trade for DeviantaART subscription
Journal Entry: Thu Dec 21, 2006, 3:47 PM
Well it turns out my DeviantART subscription has went kaput today finally and my anti-virus/anti-spyware software is having a shit-fit over DA's ads, giving me all sorts of spyware warnings (which does NOT surprise me, ads have all sorts of stuff in them that isn't kosher that is used as part of thier shady, underhanded marketting tactics and ways of storing info like hits/views, etc).

Anyway, I miss the old, sleek, subscribed version of DA (and I hate ads with a passion) so I am offering up a sketch/line art flat flat colored commission to the first person to get me a new 12 month subscription. Flat colored line art sketches are like my 'Itchy Nipples' one only they will be much more detailed than that one, and of your own personal character! :)


EDIT: Xipoid got it! :)


---------

Being a bit perturbed that she's offering yet MORE art in exchange for money/goods, I still manage to make a polite comment on the entry which has since been deleted by her. I know this because when I checked to see if she'd made any responce the other day, it was no longer there. I decided to give her the benefit of the doubt and convinced myself that maybe I'd just written out the comment and never hit the submit button, so I wrote this comment (which has also since been deleted, confirming my suspicions, but I was smart enough to screencap): http://img.photobucket.com/albums/v497/alaitallon/sfinder1.jpg



Long story short, it looks like I'm not getting my commission OR my money back, and she appears to be deleting any polite comments asking her about it. So don't end up like me; actually LISTEN to the warnings about her. I'm not asking for sympathy, since I kinda had it coming since I'd heard some iffy things already, I just wanted to post here to warn others that she will take your money and run with it. You might as well flush that money down the toilet. :( Fortunately, it was only $35 I lost, but I know people who have posted in this community before who lost hundreds to her. DO NOT COMMISSION HER.


EDIT:

Today, she sent me this:


From: *starfinder
Date: Jan 7, 2007, 10:46:56 PM

Since I really do NOT need drama now, especially before FC (which in it of itself is stressful as hell) I'll just give you a refund, however you will still have to wait abit as I have money from DA print sales to be paid out by Jan. 31st, and I'll just paypal the refund to you out of those funds, okay?

I really do NOT need all this drama crap on Artists_Beware. -_-

I'd send a refund now, but I only $1 something in paypal. Want it? Fine I can give you that too. I just want the drama to END!!


At this point, I'd really lost my patience. I replied:


To: *starfinder
Date: Jan 7, 2007, 11:00:42 PM

Maybe if you would actually try to be professional, you wouldn't get so much "drama." I'm not the first person you've done this to and probably not the last. You keep making false promises to people and I'm really sick of seeing you practically stealing from people.

If you don't want drama, then don't do things that deserve it. Period. There are people still waiting on artwork from over two years ago that you STILL haven't refunded or produced the agreed amount of art for. I tried politely communicating with you privately, I tried politely asking for my money back, and all you did was ignore my notes and delete my comments. It seems the only way to get your attention is to bring it to the public, because then you can't just keep ignoring it anymore and pretending your paying customers will go away and forget about you.

So frankly, I don't care at this point that you don't "need" drama. The more people who know about your horrible business practices, the better. I don't want more people throwing their money away for someone who keeps making empty promises and then bitches when people call her out on it.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 114 comments — Leave a comment )
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makichi
Jan. 7th, 2007 08:03 am (UTC)
Yeah, I personally take a looooong time to finish commissions, but I try to be as honest as I can with my commissioners and if they need thier money back, I'll offer. I really don't think Starfinder has an excuse to do that to people. I'm sure most people will be very friendly about your untimely art practices so long as you keep being honest with them.

I hope you get SOMETHING out of this mess. :(
skulldog
Jan. 7th, 2007 08:09 am (UTC)
The comment deleting is low. Pretending a commission doesn't exist doesn't make it go away. Seriously, good luck getting money back. At this point if you did get art, I have a feeling it'll hastly done and not worth the $35, just to get you off her back. :\
silveryote
Jan. 7th, 2007 11:25 am (UTC)
That's how she was with a friend of mine who commissioned her for 3 sketches. The first was just..awesome, but the second looked like utter crap.
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anjel_kitty
Jan. 7th, 2007 08:34 am (UTC)
geeze there is enough of y'all out there to have a class action lawsuit against this girl
But yeah never commision her. Not even with prints unless you can pick it up immediatly at a con and carry it away with you.
Its a shame she is so shady, cause her art is sooooo amazing.
featherlady_jt
Jan. 7th, 2007 04:18 pm (UTC)
She is no longer a minor, having turned 18 a couple of months ago so I should think that she can now be held culpable for any bad business practice she does now. She most certainly can be sued now. Eventually all this stuff will come back to bite her on the ass, it's just a matter of pissing off the wrong person.
gothwings
Jan. 7th, 2007 09:05 am (UTC)
Does she not realise that treating customers badly gains a bad reputation? Not only for her, I might add, but for artists on the whole that offer commissioned work.

My advice is *never* pay for artwork until you've at least seen a sketch of the piece you requested. I only accept payment on completion, this helps motivate me to finish a piece should I not like it - this does happen, it's a peril of the creative arts - and to a standard that is as at least as high as the customer expects.

I'm probably just repeating what's been said before, but it is absolutely paramount that artist and customer be professional in business. In this case, I'm ashamed that Starfinder would treat an enthusiastic and polite customer so badly because in a round-a-bout sort of way it reflects badly on me as an artist.
theblackdragon
Jan. 7th, 2007 02:27 pm (UTC)
Does she not realise that treating customers badly gains a bad reputation?

no offense to the OP, but with people continuing to give her money despite the repeated warnings about her, i'm sure she doesn't give a rat's ass what her reputation is or what kind of name she makes for other artists. she knows she can wave amazing art (because sadly, her art is very good) in front of people and then milk them for cash by whining about things she needs/wants or money troubles, and people will stumble over themselves to be milked because someone who does such beautiful work can't possibly be as bad as everyone says, right?
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thaily
Jan. 7th, 2007 10:01 am (UTC)
I like how it went from "I'll do it tonight!" to "I'll do it next week!" and then you still don't have anything a month later >_>

Sorry you got screwed over.
saitenyo
Jan. 7th, 2007 10:40 am (UTC)
It really irks me to see her mentioned her again and again, because I know she always says she's going to fix her reputation and then never does. I am so sick of her taking advantage of people and her excuses are bs.

Like the never-ending "can't get to the post office" one. I know where she lives and goes to high school. Same city as me. Her school is 10 minutes from my house. I drive by it almost every time I go out when I'm at home. It is not impossible to get to the post office in our city. It's incredibly easy.

I hope people heed your warning here. And I wish something could be done to compensate the dozens of artists she's ripped off.
lastres0rt
Jan. 7th, 2007 02:48 pm (UTC)
I'm surprised you don't just tap her shoulder to get her to stop.
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tsunami_ryuu
Jan. 7th, 2007 05:37 pm (UTC)
For filing for bankruptcy, she certainly has a lot of nice, new camera equipment.

Just sayin'.
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ravellwolf
Jan. 7th, 2007 05:09 pm (UTC)
My girlfriend Korrok was ripped off to the tune of $40 for a print of Heart of Glass - over a year ago. She's done the deleting comments on DA and her journal on that one too.

STAY WELL CLEAR. Don't have sympathy for her, don't listen to her claims she's getting better, because she's not. She will always be a thief.
thaily
Jan. 7th, 2007 06:15 pm (UTC)
Also...

Dear mods,
If there's multiple posts about a single artist/customer like Starfinder or Canis Claxis, would it be a good idea to have a sticky post with links to said posts? Just for the most notorious of undesirables.
You can always remove the links if a person in question really shapes up.
kitsuken
Jan. 13th, 2007 01:17 pm (UTC)
Considering how difficult it can be to find an artist in the archives, I'd agree with this too. Only change I'd make is that if someone shapes up they should get a mention for having done that, changing your practices isn't an easy thing, but giving their reputation a bit of a boost when they turn things around would be a good incentive
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martes
Jan. 7th, 2007 07:21 pm (UTC)
Will she be at FC? Maybe people can go bug her in person there.

At this point there should probably be a whole board devoted to just posts about her, since she's far and away gotten the most complaints on this group.

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neongryphon
Jan. 7th, 2007 09:54 pm (UTC)
Someone recommended Starfinder to me once. Can’t recall who though, but I had wits enough to remember the warnings I’d seen in this community. Terrible pity about the commission issues because I enjoy watching her artwork.
dirtiran
Jan. 8th, 2007 04:24 am (UTC)
Just letting you all know that Star is now trying to fix all this up, She has noted all persons that needed to be noted, and she has also bought Korrok a jumbo sized print off DA and it should arrive shortly, as she is unable to print herself at this time.
She tells me she will update more after FC, keep an eye on her journal :)
saitenyo
Jan. 8th, 2007 04:41 am (UTC)
I've heard this same song and dance over and over again. Every time someone complains about her here, she promises she'll shape up, refunds a few artists, does some overdue artwork, and is good about commissions again for a little while. But before too long she just starts doing this again.

How many chances does she expect people to give her? She's had enough experience doing commissions to know when she is and is not capable of completing art and she should not open up for commissions if she doesn't expect to be able to finish what people pay for.
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sfinder
Jan. 8th, 2007 08:59 am (UTC)
Trying to set things right
Okay, as much as I dislike posting in this community because in the past I have experienced a mob mentality, I feel that I should atleast get this out here rather than not communicating at all.

I'm currently working to resolve everything with everyone. Alaitallon, I will send you a refund via paypal the moment DeviantArt pays me for my print sales. According to thier site, I should be paid either by Jan 31st or on Jan 31st. I wish I could expidite this so I could get your refund out to you sooner but DA simply does not make payouts any sooner than that for sales made during the 4th quarter of the year.

Korrok, since I've taken so long with the print I went one step up and instead of a 13x19, I personally purchased a 20x30 glossy print for you via DeviantArt to be shipped directly to you (luckily DA makes my profits available as 'DeviantDollars' right away so I could do this tonight, ASAP). I do not know how long DA takes to ship prints, but hopefully it will arrive soon. Please let me know when/if it arrives okay, if not I'll have to e-mail DA and see (I have never bought a print from them, nor have I bought a print for someone else from them)

And to everyone else, I am working on it. FurCon is coming up within less than a week and a half so things are a bit slow, which I understand IS frustrating for you guys. Those of you waiting on smaller commissions (icons, mood themes, sketches) I WILL try to get as many done BEFORE the con as I possibly can. If anything, PLEASE PLEASE e-mail me directly at contact@nvisionphotoandart.com (my other, personal e-mail is very spam ridden so there is a chance I can miss messages sent to that one) and let me know exactly what you ordered incase I may have forgotten (I am only human, it is hard to keep track of everything). Anything that I can't finish before the con, I will make top priority to finish after FC.

I know that people here like to think that I don't care, but I do and I AM trying to make things right here. If you are willing to work with me on this, I will try to right it and have as many commissions out to everyone who is waiting as soon as I can. Do not hesitate to e-mail me, or even IM me at StarFinderwolf33 to let me know what you ordered. I will then work my hardest to get it out to you as timely as I can, or if not, offer a refund.

So as long as you are willing to work with me and be civil (I understand that you have waited a long time and are upset, but please try to not mob/harrass me as I want to get through these remaining commissions as quickly and pleasently as possible) I will work with you and finish your art ASAP.

Those waiting on LJ mood themes, I should be able to complete most of those prior to FC due to thier small nature. I have everyone waiting for those on file already, references and all, but if you want to send a reminder, by all means go ahead! I do forget things sometimes.

All I ask is that you be civil. I have been polite in my post here, and I would appreciate it if you in turn are polite as well. Thank you in advance, and I apologize for this huge mess. I really am willing to try my hardest to fix it.
ipleadinsanity
Jan. 8th, 2007 09:31 am (UTC)
LOL
Empty promises. I especially like the "If you are willing to work with me on this" part. WORK WITH YOU? HA!! You don't know how to work at all it seems! Civil indeed!

I'm sorry if anyone gives you YET ANOTHER chance because it's their loss. How many times are you going to take advantage of these good peoples' mercy? You make way too many promises for your own good... and everyone realizes it but you. It's only a matter of time before you sing the same song again. No excuse no excuse noooooo excuse.
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vogeldrache
Jan. 8th, 2007 11:08 am (UTC)
Oh boy, the latest Starfinder screw up. u__u It's sickening to see what ego does to a person (although from the comments it sounds like she was never proper to begin with).

Stealing money, deleting comments, begrudgingly completing commissions... I don't care if she's talented - she's just a parasite if that's how she conducts her business. Sounds like all she can dish out is lies, hurhur. =/

I hope people going to FC read this and spread the word. I would hate to hear of yet another rip off from Starfinder.
sfinder
Jan. 8th, 2007 07:51 pm (UTC)
Well since sofar NO ONE has e-mailed me at the e-mail provided (contact@nvisionphotoandart.com) and let me know what I owe them (sketches, icons, etc) I am just going down the list of what I have on file. Since my LJ is friends only and VERY private (and I tend to post finished commissions there) I will also cross post here so you can see that yes, I AM WORKING ON IT! Here is the first set from a backlog of mood themes, this one is for BloodWolf.


    
    
    
    

As I keep finishing things I will post them here so you can clearly see that things are getting done.

Now, I really would appreciate it if those of you NOT involved in this (Ie: I don't directly owe you something) would stop playing martyr and cause drama. You are not helping, you say you want things to change but you are being as counter-productive as can be. Just let me sort it out with the people involved and stay out of it. Unless I owe you something directly, knock it off with the snarky comments. I am being polite here and working as you can see, so please stop trying to fuel the fire for your own amusement. Go find something better to do please and get off my case so I can work with the people I NEED to work with as efficiently as possible. Thank you.
lilenth
Jan. 8th, 2007 08:48 pm (UTC)

None of the people here are being snarky, many of us are friends of people you still owe art or money to. Many of us deplore the way you have behaved and hope you do improve but we'll also reserve judgement on whether or not this improvement streak will last.

This is hardly drama, many of us are discussing practices that we believe in and commenting on what systems we would like to ensure people don't get into the situation you keep getting into.

One commission completed is a start but honestly sitting there having a go at us and complaining about how we're being counter productive by having legitimate public discussion which in some cases isn't even about you is you wasting time you could be using to get caught up on your workload.

Also you need some patience, not everyone who has commissioned you watches this community and it has been less than a day since you posted. You want the "drama" to end? Knuckle down, get your commissions done, get refunds back to people. Don't whine and expect everyone else to shut up because you have earned yourself a bad reputation and don't want to be troubled with it, because I doubt you will hear the end of this until you have proved to both yourself and others how much potential you really have.
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(no subject) - kitsuken - Jan. 13th, 2007 02:17 pm (UTC) - Expand
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