?

Log in

No account? Create an account

Previous Entry | Next Entry

I"m not sure what to do about this artist.

Her name on LJ is captain_jangles, and I ordered a tail from her waaaay back sometime in May/June. I sent the money order of $50 dollars (total was going to be $75) soon after the comission details had been set. Since then, the occasional progress checks I've made have revealed that she hasn't even started on my tail yet. Supposedly, the fur is there, and has been for months, but I haven't seen anything of it.
In fact, she seems to keep comming up with, and working on both personal suit peices and other commissions, including at least two new ones she's started this month.

We made no agreement about the initial money I sent, so I'm wondering if I can ask for it back, or if that's against Fursuiting protocol. Either way, I want to tell her I'm withdrawing my order and warning everyone about her, I just don't want to do anything out of line.

EDIT: Ah, my mistake 6_6;;; I'll specify. I *have* in fact contacted her through email *and* through her posts on LJ Openpaws. She keeps insisting she'll get to work on my tail, but has yet to do so ^^;;;

I'm sorry if I came here too soon, I really really don't want to step on any tails here, and I'm very nervous about this whole thing. I hate the idea of bothering an artist, or being an obnoxious commissioner, but I just wasn't sure what to do...
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 12 comments — Leave a comment )
mazz
Nov. 26th, 2006 07:42 pm (UTC)
Send her a message asking why she hasn't started. Tell her you'd like a refund since she has yet to work on your tail.
joecifur
Nov. 26th, 2006 07:49 pm (UTC)
By progress checks, do you mean you've contacted her personally or just checked her journal / website? Could you be a little more specific? You need to be contacting her personally as often as possible if you're not..

But yeah, that's enough time for a tail. Before you go warning people about her, though, see what's going on: ask for your money back and -then- see what happens.
the_snappy_wolf
Nov. 26th, 2006 07:53 pm (UTC)
Yeah, I wondered about that too. She doesn't seem to update her DA very much but I know she's fairly active on LJ. I never had a problem keeping up contact with her so I don't know, I think the OP ought to exhaust all options and see what happens when they ask for their refund before warning someone about her.

She might have forgotten about the project or just got delayed on it.
tieran
Nov. 26th, 2006 08:25 pm (UTC)
Thanks for the advice ^^; I specified things a little more in my post now. I'm still pretty new to this, and I know some artists don't allow refunds on first payments and all
the_snappy_wolf
Nov. 26th, 2006 10:49 pm (UTC)
It's okay, it always sucks to have to say something about an artist and I am usually scared of coming off as a naggy commissioner too, I just wasn't too sure about all the details since your post was a tad unclear. Anyway, Like I suggested before, just try contacting her and letting her know you are no longer interested in the commission and would prefer to get your money back as well as the fur that was purchased for the project.

Just out of curiosity, what kind of tail were you getting made?
the_snappy_wolf
Nov. 26th, 2006 07:51 pm (UTC)
Have you asked her about getting a refund? There is no need to come here until you've exhausted all your options. I got a pre-made head from her once and find her fairly easy to contact and communicate with. Just send her a message through e-mail or on her LJ to let her know that you'd like to cancel your order and get a refund. If she had to order fur specifically for you then you won't get a full refund but I would request the fur she used your money to pay for.

tieran
Nov. 26th, 2006 08:12 pm (UTC)
Ah, my mistake 6_6;;; I'll specify. I *have* in fact contacted her through email *and* through her posts on LJ Openpaws. She keeps insisting she'll get to work on my tail, but has yet to do so ^^;;;

I'm sorry if I came here to soon, I really really don't want to step on any tails here, and I'm very nervous about this whole thing. I hate the idea of bothering an artist, or being an obnoxious commissioner, but I just wasn't sure what to do...
bladespark
Nov. 27th, 2006 12:10 am (UTC)
Go ahead and bother her! I know her fairly well, and she's, er... kinda erratic. I've never commissioned anything from her, but given her personality I wouldn't be surprised if she's one of those sorts who works better with a hard, "must meet" deadline. Tell her you need the tail by X date, and if she can make it for you, you'd be thrilled but otherwise you want a refund, because you need that tail by that date, so if she can't do that you want to get it from somebody else. Or some such story that will give her some motivation to finish it.

Though I know she's saying lately that she's short on funds, so if she decides she doesn't want to make it you might not be able to get a refund right away.

Good luck. If she does anything that's less absent-minded and more looking like she's going to scam you, you can let me know and I might be able to lean on her a bit. She's on my forum, so I have a certain authority. *smiles* But odds are she just needs a little help with motivation.
lacy
Nov. 27th, 2006 02:56 am (UTC)
I don't know her personally but I would attempt to set a final deadline much like Bladespark is suggesting. If she can't meet your absolute final deadline, ask for a refund. If she can't supply a refund, then I think it's time to report her here as a warning to others.

As with any commissioned items, sometimes other life issues do come up. If you didn't originally set a deadline when you ordered the tail, she may be under the impression you don't particularly care when she completes it and can take her time on it. If she has purchased supplies for your tail she probably intends to complete the order and needs to know you intend to cancel or take action here if she can't come through by a deadline both of you agree on.
thaily
Nov. 27th, 2006 07:43 am (UTC)
If she had to buy the fur you'll be out of that money anyway, even if you do get the refund. It'd be much preferable if you actually got the tail, so you might wanna hang in there a while longer, as frustrating as it is :/
captain_jangles
Nov. 28th, 2006 01:15 am (UTC)
((Did I ever mention that I dislike this community?))

About the tail- I must explain. Well, explain more than I did in my email. I do have your tail almost done. I put it on hold to work on bigger projects (Mistake #1), and a few months later I soon forgot about it. I continued taking other commissions, thinking I had finished all my previous ones. About a month ago I was looking thorugh some old papers and found a list of commissions I had, and I noticed your dragon tail was on it. I felt extremely stupid for forgetting about it, dug out the fur, and started working on it. I'm REALLY sorry, and I feel REALLY terrible. But I will get you pictures of it's progress ASAP and I will have it in your hands by Dec 3rd. Just in time for Christmas. =3
thaily
Nov. 28th, 2006 07:24 am (UTC)
Don't hate the community, it just gave you the oppertunity to show you want to make an effort and everybody can read it.
( 12 comments — Leave a comment )

Profile

A_B icon
artists_beware
Commissioner & Artist, Warning & Kudos Community
Artists Beware

Community Tags

Powered by LiveJournal.com