When: August 10 2018
While at Furrydelphia I was looking to grab a new badge while waiting in line for the dealer's den to open up one person in front of me recommended Werewolf-kun to do the badge, after looking at what everyone else had to offer I grabbed a full body badge from them.
The next day, me and the person I'm rooming with went into the dealer's den again just to look around and the artist noticed me and said the badge would get done by Sunday which I honestly was exacting based on the last I gotten.
Skipping to the last day and about 30mins until the den was closed, I saw them nearly packed up and asked what's going on with the badge.
Artist said their laminator broke, would have to finish it at home and would put in a few stickers and/or buttons as compensation for the extra wait. In hindsight I should have just asked for it as is and could have it laminated myself.
Little over a week later (August 19th.) the artist got in touch with me on telegram stating they been working like crazy since they got back from the con, didn't think to much of it since my job was doing the same thing. Told me they would have it shipped out starting that Wednesday.
Was able to get a hold of the artist on December 18th however things that where said didn't line up with things mentioned at the con or what little was said on telegram along with the last I checked the school holiday break only lasted till the new year.
At this point giving them five weeks to get the badge done when they said they could have it done by Sunday at the con, failing to ship it out the first time and should have said the badge got damaged when/if it happened. If I didn't pay in cash I would have called my credit card company and forced a refund awhile ago.