DevilAnney - Ignoring Messages, Unfinished Character Design\Sheet, Refusal to Refund
Was told to post this if I didn't get refunded. So here we go again.
WHO: DevilAnney on FurAffinity.
WHAT: Character design and reference sheet
WHEN: First started on September 30th, 2018 and has been ongoing.
EXPLAIN: On September 30th, I had been browsing FA. I stumbled upon Anney's FA page where she had a character for sale, a green sabertooth tiger. After browsing, I saw she had been open for custom characters and I was interested in one as I wanted a saber of my own as well. She had given me her Discord to talk business. The character design itself was $10 and then, a couple minutes on, I asked about if I could have it made into a full reference sheet. She agreed and said the price would be $15 instead of $10. I agreed and was told I'd get two poses, a headshot, and a closeup of the characters paws. The character was going to be a saber, as well. We had agreed on the piece taking two days to complete. However, I don't have this exact proof since she deleted the post we discussed that on off of FurAffinity. However, later on in the messages it's pretty much implied as such by our conversation. I paid the $15 and the wait began.
Two days later, I received a sketch of the character. She wasn't... really a saber but I loved her regardless. After I gave her the okay to continue, I didn't hear from her for another two days. At this point, she's already past her deadline she told me but a couple days wouldn't kill me. I didn't honestly expect it that quick, but still. On October 3rd, I messaged her and asked if there was any update. She told me she had been busy with other commissions and that she'd work on lining and then coloring the piece the next day. Fine by me.
Two weeks went by without hearing a single thing from her. I messaged her again and asked asked about an update and she said that she had been busy with school and work now. I was then told I'd get an update when she got home from one of the two and I took that as an okay. I had a feeling things were getting sketchy at this point. I never got that update. Another week went by and I asked her what was up. I voiced how I was getting frustrated being told I'd get updates and progress but I never got any. All I got were empty promises. I then told her that I was starting to get to the point of asking for a refund. When I did, she REALLY started ignoring me.
For two days, I got no response back. On the 21st of October, I messaged her again and asked if she was really going to start ignoring me. She then apologized and said she was going to go home and work on the picture. FINALLY I got an update. She sent a picture of the colored character and asked if it was fine. Just wanting my character and art done, I agreed and said that the colors were fine. From that point on, I've gotten NOTHING from her.
On November 11th, I asked for an update. I got nothing. So on the 13th, I grew tired of it. I told her I wanted a refund as what she was doing was VERY unfair to me. I had given her plenty of time and chances and got nothing but empty promises and lies in return. On the same day, I filed a PayPal dispute to get my money back. She has not replied to any of the posts on PayPal. She has had time to post links to t-shirt designs she's selling which was posted four days ago, along with many other adopts. She's constantly online on Discord, as well, so I KNOW she's seeing my DM's. I also happened to go on her page and saw someone else asked her to reply to her Notes.
UPDATE 11/25/2018: I started a PayPal dispute on November 11, 2018 and she never responded to it. Instead, she has vanished into thin air. She is no longer using Discord or she unfriended me. Not sure which. She has also deactived her FurAffinity and any other sites she used for art. Because she did not respond, I won the case and was given back my money.
PayPal Payment. Had to censor a ton because she used her real name on her PayPal and also had to censor my Credit Card info -> https://gyazo.com/22d34db7901cb9be377fd62fdc0d768f
All the Discord conversations we've had about the business. Her PayPal had to be censored because it had her first and last name in it. I can uncensor if I need to. -> https://imgur.com/a/c7tyudx
E-Mail from PayPal saying she didn't respond at all and they issued me a refund of my money -> https://gyazo.com/3b0ca840894e98374e62a0266c326861