They said they would send me a WIP "after work". They never sent me anything. After a week had gone by, I asked again. No response.
I don't know if I'm allowed to say this here, but another person commissioned the artist too, said person found out I commissioned the artist too so they PMd me. They told me about the troubles they had with the artist with weeks of ignoring and also refusing a refund when there wasn't even a WIP shown (they sent me screenshots too)
My question would be, how long should I keep asking for an update and is checking in weekly a good time frame? I just want my art piece peacefully and I'm worried.