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A preface for those unfamiliar with the site YCH.Commishes: When an auction ends, the website creates a little communication portal/page where the buyer and the seller can privately communicate, send references and files, etc.  Notifications for all new messages added to the portal, including when the portal itself is created automatically upon the auction ending, are sent to the person's email.

So, this has happened several [I'd guess 6-10?] times over the past year.  I end up winning an auction on YCH.Commishes.  I add my information to the portal and leave my PayPal e-mail, too, so I can be invoiced and pay for the auction.

But in several cases, the artist never responds even once.  Over a month or two, I left a few, "Hello?  I won this auction." type messages in the portal.

Two or three times, the artist had other websites listed in their auction, such as their deviantArt, FurAffinity, Twitter, etc. pages.  With those ones, after 2-5 months had passed without a response, I went to those other sites and asked them about the auction.  But in those cases, the artists still didn't respond.

I realize at a certain point I have to just give up.  I guess I'm wondering when would be a fair time to do that?  I've been keeping money set aside specifically for those auctions I've won but had no response to.  When can I give that up and use the money for something else?  I guess I just worry the artists will show up and be upset when I can't pay in a timely manner... =/

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Comments

( 8 comments — Leave a comment )
bornesb
Nov. 21st, 2018 02:05 am (UTC)
This might be an issue with the website? Maybe the portal is not sending things to the artist's emails? Maybe the auctions are automatically created so the site looks livelier than it is when the artists actual accounts have not been active in some time?

Have you ever had a successful YCH interaction on commishes?
slinkslowdown
Nov. 21st, 2018 02:13 am (UTC)
I've had dozens of successful transactions on the website, both as a buyer and a seller.

You can't automatically post auctions, you have to type up a post manually and choose the settings [bid amounts, length of time, etc.]. The longest an auction can run for is a week, and most of the ones I bid on are only up for a single day.

And that doesn't explain why I'm also being ignored in the few cases where I contacted the artists on other site.
gatekat
Nov. 21st, 2018 02:13 am (UTC)
I'd give it a month, tops. Two weeks is too long given it's the first contact post-auction.

I'd send a final message saying that you are canceling due to lack of response and let it go.

Really I'd take it as good luck. At least they disappeared before taking your money.
rendrassa
Nov. 21st, 2018 02:13 am (UTC)
That's very odd. I would contact the site about how long an auction should be considered valid when the artist hasn't responded. Like, a few months wait for any response is ludicrous. And they haven't even received payment yet, so they aren't ignoring is just to keep the money and not do work. That's very unsettling and I'm glad I haven't used their site yet.
slinkslowdown
Nov. 21st, 2018 02:15 am (UTC)
The oldest instance I have of this is an auction I won six months ago. I've been sending messages in the portal every 4-5 weeks and haven't ever had a response. It's also one of the artists I contacted on another site, their Twitter. And again, no response there despite them regularly posting on Twitter several times a day. :T
gatekat
Nov. 21st, 2018 03:27 am (UTC)
That sounds like someone who put up the auction and it didn't go as high as they wanted so they pretend it never happen.
scourge8574
Nov. 21st, 2018 04:28 am (UTC)
That's exactly what I'm thinking too. And if it's the case then it is a shitty thing to do.
rendrassa
Nov. 21st, 2018 03:46 pm (UTC)
Agreeing with gatekat that the auction didn't go as planned. So yeah, contact the site and explain the issue and ask them to close the portal, likely with a warning to the artist about abandoning their auctions. It would be nice to see the site take measures to prevent this sort of artist negligence in the future.
( 8 comments — Leave a comment )

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