WHO: The XenoForge, Dog-Bone, DogBoneArtwork, Leachymonster
WHAT: Digital art, YCH
WHEN: Early December 2017 to now.
I received an email on 22nd/Dec, explaining I’ll be refunded after Christmas.
Dog-Bone had posted a Christmas YCH auction, for multiple characters. I purchased one of the slots, and sent payment on the same day or the next. I have contacted them. multiple times since, they've ignored my messages for the most part, and no progress has been made.
PROOF: PayPal confirmation screenshot, 7th December.
On the 29th December I emailed them for an update, using the address they had on their YCH entry's description (dog-bone changed their email later on).
At some point I managed to get through to them via Twitter DMs, but I've lost the messages: they said their computer died.
6 months ago, the artist deleted their entire gallery, announced they were abandoning FA, but assured their watchers that the account will remain open until all owed art is done. I leave a comment asking for details, and they claim they never received my message.
I emailed their new email address on the 2nd of November; I still haven't heard from them or seen an update on their Trello, which they update every few days, or their Twitter. Dog-bone accepts and finishes commissions every week on Patreon. Their Patreon price sheet lists their two contacts, so it's not as though they have multiple inboxes to check. They only accept telegram and emails.
The activity for the YCH hasn't changed since 26th March.