Celestina Ketzia (celestinaketzia) wrote in artists_beware,
Celestina Ketzia

I've Been Posted to Artists_Beware, Now What?

We understand that being posted to the community can be stressful and scary. Before responding to a beware made on you please take a moment to breathe, and then look over this post.

Will Artists_Beware remove a post about me?
No, once a post has been set into the community it is here to stay. If the submitter deletes it, the moderation team will restore it via our archives. What we can do is issue the beware a resolved tag, showing that you have fixed the problem. We also update our social media pages to reflect the change in tags.

What do I do if the submitter has lied about me?
Please submit into the comments of the beware your proof that the person has submitted false information. Ensure that all real life names and email addresses are censored prior to doing so. (If it isn't we'll have to hide your post until you fix it.) The moderation team will review your information, and proceed from there.

Someone hasn't posted about me yet, but they said they were. Can I contact you to stop the post?
No. The contents of the queue are reviewed independently of outside information. We also cannot disclose to you if something is in our queue or isn't.

What can I do to get this resolved as quickly as possible?

1. People want resolutions, not excuses. At the end of the day this is a business transaction, and personal issues have no place. If personal problems prevent an item from being completed, we suggest a refund.

2. Do not ask/ demand/ or hint that the Submitter delete the post. Excessive harassment will result in warnings, and lead to bans if the submitter feels pressured. We will not tolerate this.

3. Make arrangements for long term resolution if you can't fix this at once. People, especially the person you're doing business with, want to see effort.

4. Do not send people to harass the submitter for you. This is one of the quickest ways to sour your own reputation, as people will notice an influx of people they'd not seen previously posting and judge you accordingly.

5. Understand that AB isn't a drama group, but a resource for artists and commissioners.
The members of AB work with the information they're given at the time, and they will be honest, even if it's not something you want to hear. If you've made a mistake and are genuinely apologetic and work to resolve the issue, the members will remember and respect that.
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