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Beware: Euclase/SionnachArtach

WHO: Euclase and SionnachArtach (Second account) on FurAffinity
http://www.furaffinity.net/user/euclase/
http://www.furaffinity.net/user/sionnachartach/

WHERE: Contacted on FurAffinity, paid via PayPal

WHAT: Digital art, Flat Bust (20,00 €) and Flat Fullbody (30,00 €)

WHEN: Initial contact in July/2017. First payment for the Flat Bust on 07/July/2017, second one for the Flat Fullbody on 22/July/2017.

EXPLAIN:
[Cut for lenght]
I sent her a note on FurAffinity after a recommendation in early July/2017, asking if she was currently available and willing to do a Bust-Commission from the waist up. She agreed and we started discussing the details, with me sending all the references in a separate note.
First payment: (http://fs1.directupload.net/images/180918/8os6zy9y.png)

Two weeks later, I approached her again for a Flat Fullbody-Commission, which she agreed to as well (She also mentioned that she was working on two commissions at once and would get to mine after them) and I sent the details again. Payment occured later.
Now I was with my commissions on her To Do List.
Note with the mention: (http://fs5.directupload.net/images/180918/h7pofc33.png)
Second payment: (http://fs5.directupload.net/images/180918/gyckwldd.png)
To Do List: (http://fs1.directupload.net/images/180918/mwgujoe7.png)
Then I left her alone and waited. That was still in July/2017.

I noticed her posting some commissions and personal art, so I thought of it as a great sign.
However, she posted journals where she informed us about some health issues together with others that detailed about her returning and being active again, but I still wasn't worried. Her last one was a long one which ended on a positive note that she hasn't forgotten us and thanked us for our patience.
Note: According to FA right now, this was still a year ago.
(http://fs5.directupload.net/images/180918/2eclbpsm.png)

In the meantime, I have decided to make a major overhaul to my Flatbody-commission since it wasn't started and sent her a note 10 months ago (November/2017) about it. It's unread to this day.
http://fs5.directupload.net/images/180918/jlbutj9u.png
Though, to not come off as impatient and pushy, I haven't noted her about this any further. But as month after month passed by, I began to get nervous and tried to get some info about the current commission-status.
-First with a shout on her page 5 months ago (April/2018)
-Secondly via e-mail to her PayPal-adress 4 months ago (15/May/2018)
In both I have expressed my worries that something bad might have happened to her and that I would be glad to see a sign of life from her again. 10 months since her last favourite.
Both went unanswered, so a bit desperate, I asked some friends of her - one of which provided me her new profile, SionnachArtach, created on 24th March 2018. According to the member, she had lost her password to the Euclase-account.

Unfortunately, the profile seemed to be abandoned. There were two uploaded pictures, one of her icon, the other one for one of her friends. I messaged her on this profile three months ago (June/2018), asking if she had indeed opened a new account after losing her password, but it also went unread to this day.
(http://fs1.directupload.net/images/180918/i8xljaic.png)
Her page does feature a Steam-name for contact, but I'm afraid that adding her just to get some info might backfire in some way.

After waiting three additional months (over a year in total) without seeing any new activity, chances are that I'm out of 50,00 € and won't ever see the purchased art.
Don't get me wrong, I'm certain that she hadn't suddenly decided to run off with the money and abandoning her clients. But it still leaves a very bitter taste in my mouth, that she had secretly created a new account with two uploaded pictures for herself and a friend, without informing her commissioners - while also ignoring every communication-attempt, apparently.

To be honest, I'm hoping that we could still bring those two commissions to a satisfying end. Should she get back in touch with me, I'll update accordingly and hopefully call this case resolved.

PROOF: Provided in the links above. If I'm missing something important, showed the wrong evidence or censored too much, don't hesitate to tell me, please.
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Comments

( 6 comments — Leave a comment )
cknsausage
Sep. 18th, 2018 10:14 pm (UTC)
'I'm certain that she hadn't suddenly decided to run off with the money and abandoning her clients'

What sign has she given you that she's *not* doing that? Actively ignoring notes, shouts (MAYBE I could buy the lost password thing but I don't really believe it - the account is linked to your email, which are almost always linked to a backup email, etc..)
No mention of any of it on the new account either - no explanation, no attempt to contact the client from said account..it doesn't add up.

And she's ignored email sent to her paypal email? If she's not ignoring the emails on that account, she must have also forgotten the password to that email. For someone to lose the password to two different accounts so conveniently at the same time stretches belief.

Radio silence for a commissioner that's paid you money for a piece of art, for this long - it's beyond a string of coincidences. Sounds like actively avoiding someone to me.

I hope you get some kind of a reply / refund but tbh since it's been so long I'm not sure you will, as the paypal deadline has long passed.
rendrassa
Sep. 19th, 2018 05:01 am (UTC)
Agreeing I don't think the artist has just had bad luck, but I do want to point out that FA had an issue here back where they had to reset all passwords and required users to use their original email to get things set back up, and a lot of people had lost their original emails (think like, a decade old email that was retired a while ago), however staff were very helpful in trying sort this out for members who could provide enough evidence to ownership to get the emails changed, so I still don't buy the whole story.
uaz_469
Sep. 19th, 2018 03:33 pm (UTC)
Because for me it doesn't make any sense.
I mean, she is actively working on commissions, writing journals about current issues, doing collabs with others... only to say "Okay that's enough, time to get out of here!" and bail out? What? Why?

As far as I know, she wasn't even overloaded with work (I was only the fourth person in the list), so I wouldn't count it exactly as "Vanishing to get away from my neverending workload".

The only thing I could do now is posting a "threat" on her shoutbox that she has a beware now, but I don't think that's a good idea.
mortymaxwell
Sep. 18th, 2018 11:08 pm (UTC)
She says she won't ever do refunds
If there weren't already enough red flags...

http://www.furaffinity.net/journal/8272095/

"No refunds as I usually take commissions when I'm in need of money which I need to use. I am unemployed, therefore I simply have no way to give you money back."
cknsausage
Sep. 18th, 2018 11:18 pm (UTC)
Re: She says she won't ever do refunds
Yikes, missed that one.. Another gem:

'Work in progress is ONLY given if requested. I am busy, unmotivated person due to mental health'

I don't commission but if I did, that would be enough to turn me away from commissioning someone. If your mental health is in such a state that you're admitting you're going to take ages, and are unmotivated to, work on a piece.. maybe you shouldn't be offering commissions. Taking someone's money (a BUSINESS TRANSACTION) and then basically saying 'dont expect updates, and I might not get around to it'???

And they basically say you need to nag for updates. Given their track record and the way they phrase their whole ToS.. damn. Hard pass :/

Edited at 2018-09-18 11:19 pm (UTC)
uaz_469
Sep. 19th, 2018 03:52 pm (UTC)
Re: She says she won't ever do refunds
Funny thing is, I did in fact read that line before commissioning her. But since I'm also working frequently with another artist who doesn't do refunds as well without issues, I figured "What could go wrong?"

And in the end, even the most honest promise of refunds won't do any good if you are up and away, I think.

Maybe I'm just extremely naive. :/
( 6 comments — Leave a comment )

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