WHAT: Digital Headshot sketch, $4 US
WHEN: June 6, 2018 - August 9, 2018
PROOF: This link provides all screenshots and proof of communication, purchase, and the failed delivery. https://imgur.com/a/c87EV4g
EXPLAIN: This purchase was for a $4 piece of art. Communication was done on the website FurAffinity.net.
The seller (known as AbigailDS on FurAffinity and hereby referred to as Abigail), advertised to draw headshots of a character for $4 (first and second image; link to webpage: http://www.furaffinity.net/view/27468937/). I took her up on the offer, commenting on the post (third image). She replied to me, telling me to send the payment to her PayPal address. I sent her the payment (fourth image), then I told her I had sent the payment and she then hid her comment for an unknown reason--I believe she didn't want her PayPal email to be publicly displayed. This happened on June 6th, one week after the original advertisement was posted. Note that the times in the screenshots are slightly off because that is the time of the FurAffinity server, not the user's local time.
Fast forward two months. The two month deadline that was advertised has now passed. I have not heard from Abigail at all since I sent her the payment, not even a confirmation that said she received the payment. No updates, no nothing. I noticed that there were a bunch of people complaining on her page that had also bought something from her. (fifth image; webpage link: http://www.furaffinity.net/user/abigailds/). I was already suspicious going into the purchase considering a single headshot of a character should not take two months, it should take 20 minutes. Now that I had seen this and it was past the deadline that was advertised, I needed to hear something. I sent her a private message asking about my art that I had paid for and threatening to make a PayPal dispute (sixth image). She then replied (seventh image) with a barely comprehensible image stating three things. The first, I believe, is stating that she does not publicly post most of the art that people commission her for. Okay, fine, whatever. The second was hard for me to decipher and all I can tell is that this is just an excuse to why she has not completed my art, saying that other people come before me (You still promised me completion within two months, a very generous deadline for such a simple piece of art.). The third was stating that she had lost access to her PayPal account so she will not be able so dispute the claim (once again, not my problem. You don't really have any defense, anyway, so I will just wait for 10 days until I can escalate to a claim and get my money back).
Today, August 8, 2018, I sent in a PayPal dispute and am now waiting 10 days for her to respond until I can escalate the situation to a claim and receive my money back. This is where the current situation stands. I do not even care that much about the money, since like I said, it was literally less than the price of a cup of coffee. I just want to let others know to NOT BUY ANYTHING FROM ABIGAILDS. She seems like a scammer if I ever saw one and I believe she is hoping to sell lots of cheap pieces of "art" with long deadlines in hopes that people forget or don't care enough to do anything about it. Once again, DO NOT BUY ANYTHING from her. If anybody knows any other aliases of her please comment below so I can update the beware.
Update: I woke up the next morning to find that Abigail had sent me two notes. The first was saying that the account I requested the refund from was not hers and to "withdraw the complaint/close the dispute, and [she] will return the money from my new account immediately after that"... Yeah, not gonna happen. That way I'm still protected under buyer's protection... And I know that is your account because that is literally the account you told me to send the money to when I originally paid for the piece. Luckily I didn't have to call out her B.S. because an hour later when she realized her account was frozen and wasn't able to scam any more people until this issue was resolved, she suddenly had access to that account again! Oh! What a coincidence! She told me to "forget [her] message" and she refunded me.
Additional notes and proof of refund: https://imgur.com/a/AmjmPfI