WHERE: Furaffinity & Email
WHAT: Three digital pieces, valued at a total of $45.
WHEN: September 2014
EXPLAIN: In September of 2014 I decided to purchase three pieces from (then) Murdoxy. Equaling up to $45 total. I ordered these from Murdoxy from my Furaffinity account Blysse as seen below:
Note 1 This is where I inquired originally about the commission.
Note 2 This is where we agreed on the price.
Note 3 Confirming payment
Note 4 First (and only) WIP.
On October 10th I received a WIP (as seen in the 4th note above) of two of the three commissions seen here:
These would be the only images of those commissions I would ever see.
On October 19th, 2014 Murdoxy posted a journal about moving over to the account Stellary.
Once the move was finished a journal was posted on Stellary's to-do list with me shown on it as paid and sketched even to this day.
After some time passed I wanted to know why I had not received my commission so I checked in on Stellary. Admittedly I should have checked in ALOT sooner but honestly I forgot about the commission for a while. I came back to Stellary's page to find this journal about them leaving Furaffinity for good.
So I did exactly what Stellary suggested, which was contact them via Email.
I emailed Stellary THREE times over the next year without ever getting a reply.
I also left a shout on Stellary's Furaffinity account hoping to get some kind of answer.
So now we get to today.
So today I woke up and was checking on old commissions. I had honestly forgotten about Stellary for a while since it had been almost four years now since I commissioned them.
I checked Stellary's account to see if anything new was posted and found this shout.
To me this seemed to indicate that Stellery had a new account under "Spiffy" they were operating from again. I checked their Leaving Fa journal again and it seems they used the same name for their tumblr so the name of the new account seemed to match up.
So I decided to send this new account a note to see if I could finally go ahead and get a refund. Low and behold Spiffy has blocked me on BOTH of my main accounts (the one I used to commission them back in 2014 and the new account I have switched to since then).
Message I Tired To Send (I actually see now that I made a mistake when messaging Spiffy and said two years ago when it was really four years, but that isn't really the point).
I sent this early this morning but as of this posting it has not been read by Spiffy.
But I honestly have very little hope of them replying. So far I have been completely ignored and then blocked by Stellary/Murdoxy/Spiffy for wanting information on a commission that is almost four years late at this point. I realize I waited longer than I should have to follow up on the commission but I don't believe I deserve to be ran off on because of it. I really didn't want to submit one of these because I am normally able to solve these types of issues myself, however in this case I feel I have done all I can on my own.
At this point all I want from the artist is a refund so that we may both move on with our lives. One of the characters I commissioned from them I no longer own and another one of them has since been retired. Getting the art at this point would almost be a disappoint.
Edit: Fixed the links. Sorry about that!