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Client Beware - Wi-Fi The Sergal

WHO: Wi-Fi The Sergal


WHERE: On Furry Amino, their profile: http://aminoapps.com/p/1e02sa


WHAT: Filed a false chargeback on a digital art order.


WHEN: 4th of August, 2018


EXPLAIN: I was browsing through Furry Amino on my phone and saw Wi-Fi posted a blog entry about looking for commissions. Since I had nothing to do, I posted a comment along with examples, a link to my prices and to my reviews. Since they wanted a badge, we found a compromise, he wanted to order a YCH from me instead, conversation was moved to private messages on the same plattform. Proof of commission ad: https://sta.sh/0u65u1xmtul


We talked more on what they wanted, after I was given enough instructions, I started working on their order immediately. When I was done, I showed them my sketches which were promptly approved. I gave him my payment instructions and payment went through, after this, I continued working until I was finished with the flat colors. Proof of conversation: https://sta.sh/21h8etmftqsh?edit=1


After then, I noticed I got a chargeback filed against me, an unauthorized payment claim. I, of course confronted the client (can bee seen in proof above) about it, I got told it was their mother who did this. I immediately stopped working on the pieces all together and blacklisted and blocked the client. Proof of chargeback: https://sta.sh/0jzd63mq1k9



I have contacted Paypal through their Twitter in DM's, they'll look into this.


The YCH has been re-sold to two of my friends, so no money was lost.


PROOF: https://sta.sh/2vj2q5qj1lz?edit=1


Edited broken HTML code to just links. Sorry about that!



UPDATE:The case got reviewed by Paypal and was decided in Wi-Fi's favor, meaning they got their money back. I myself don't mind it as no money was actually taken by me (friends who covered the loss). It's just kind of funny Paypal wanted me to provide proof when I couldn't do so. I got no strike whatsoever, so I'm fine with that. Proof of the closed claim: https://sta.sh/01ujtmqpg41q
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Comments

rendrassa
Aug. 7th, 2018 01:04 am (UTC)
I'll also be on the lookout for this kid's character. Hopefully he doesn't pull this stuff again. Shame the mom didn't respond to you or take responsibility for her kid's actions.
alkraas
Aug. 7th, 2018 02:49 am (UTC)
Yeah, I still haven't received any answer from her. I only want the claim to be lifted, I don't care about the money at this point, as my friends helped me with that. I seriously only want the claim to go away and to voluntairly refund them :/

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