?

Log in

No account? Create an account

Previous Entry | Next Entry

Beware: Kays_Creations

WHO: https://twitter.com/Kays_Creations

WHERE: Twitter

WHAT: A premade husky fursuit tail

WHEN: 02/03/18

EXPLAIN: I saw Kay tweeted about a few premade tails that were for sale. The husky tail matched a fursuit head I have currently and I expressed my interest in it. She was very quick to respond to me and I sent my payment, during that time I also won originally a fursuit tail but requested to switch it to paws since I was buying a tail from her. She was ok with the change and I sent my reference sheet for the character, I wasn't in a hurry for it so I agreed with shipping both items together assuming they would both be done by BLFC (which is in May). So I left it at that until April, I saw she was tweeting about bringing finished commissions to BLFC and I asked her if it'll be possible to have her bring the items to the con. Kay stated she would try to bring it with her, I didn't bring it up again until April 30th. She never responded to my messages since then, I messaged her after BLFC requesting her to mail out the tail on Jun 15th. Kay was tweeting about how she was in a car accident after the con and was in the process of moving, so I waited the 26th to ask her about a refund. I did get impatient about it and filed a dispute, but I've waited two months since her last response to my messages. I gave her until the 11th of July before escalating the dispute to Paypal. Right now the last message I sent her was requesting a refund since I know that disputes will ding your account and as someone who also takes commissions. I know how important it is to be able to access Paypal. I know she's activate on her main account and is ignoring my requests for a refund. I've been very patient giving her time to respond since I knew she was busy with moving, but I feel like I'm being ignored. I want to give her the benefit of the doubt but I feel she is very unprofessional.

PROOF: https://imgur.com/a/6oYd1jS
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Comments

( 5 comments — Leave a comment )
lackoflollies
Jul. 20th, 2018 06:52 pm (UTC)
I have a feeling she bit off way more than she could chew, emergency aside >< ;

Her ToS also kind of makes me uneasy.. I'm glad you are able to dispute on Paypal, because I have a feeling it'll come in handy, i'm sorry OP >:

Edit reason: Small clarification added.

Edited at 2018-07-20 06:57 pm (UTC)
galaxy_deer
Jul. 20th, 2018 08:27 pm (UTC)
I feel the same :/ It sucks because I love trying to support lesser known makers, but it seems I’ve been having bad luck with it.

I hope she learns to communicate with her clients instead of assuming everyone catches her tweets about progress or what’s going on.

Edit: OH I see what you mean by her TOS. Yeah I'm really glad I did the dispute when I could because that's just bad business practices. It probably explains why she's ignoring my messages. I'm fine with being blacklisted, I won't buy from her again. I learned my lesson.

Edited at 2018-07-21 06:24 am (UTC)
galaxy_deer
Jul. 22nd, 2018 07:45 am (UTC)
If any mod can, I won the dispute and will receive my money back!
dergish
Jul. 22nd, 2018 08:37 am (UTC)
No problem! Went ahead and added a 'resolved' tag.
galaxy_deer
Jul. 22nd, 2018 08:23 pm (UTC)
Thank you!
( 5 comments — Leave a comment )

Profile

A_B icon
artists_beware
Commissioner & Artist, Warning & Kudos Community

Community Tags

Powered by LiveJournal.com