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Welcome to Artists Beware!

A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and posts looking for advice are welcome.

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Buyer beware: lemonbrat

Time: 2018-04-21 08:47
Subject: Buyer beware: lemonbrat
Text: Time: 2018-03-31 05:44
Subject: Buyer beware : lemonbrat
Text: Where:Lemonbrat.com
What:digital ref sheet
When: 2/2/18- 3/30/18

I commissioned lemonbrat to make a ref sheet of a character that was supposed to only take two weeks max. Original contact was a little slow as expected, but he was friendly, and we exchanged several emails with me detailing what i wanted, and him giving me the price, and his paypal.
Once i payed him i never heard from hom again about its progress, even after i sent 4 different emails, from two email accounts he never responded. I waited a full month, twice the agreed apon dead line before i went to paypal issuing a charge back, with an paypal message directly too him urging a response. Between the ten day deadline paypal gave him, i finally got a response on my email, with no mention of the chargeback issued, and him giving a baseline ref sheet that looked like a scrap character with minor changes, and was still nothing like what i asked. It was three completely different colors, had horns, and spikes I didn’t ask for, and the color pattern i wanted was nonexistent. I replied saying as much, and never hear from him again, not even after the paypal deadline was up, and i was refunded the money by paypal not him.
http://imgur.com/a/iykouR8
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Artists Beware: Lost-Paw

Who: Lost-Paw

Where: FurAffinity and Twitter
http://www.furaffinity.net/user/lost-paw
https://mobile.twitter.com/lost_paw

What: Digital art

When: April 2017 to April 2018

Explain: Keeping this short because the screenshots tell the story. I commissioned Lost-Paw on Furaffinity in April of 2017 and have yet to receive my commission.

I’ve followed up on its progress numerous times and they’ve told me that the commission is completed but they’ve yet to send it. They even re-did it this year since they were unhappy with the first version and I have seen a WIP of the second version but still no finished piece.

Regardless, I’m beginning to doubt that it’s actually finished as they’ve stated.

To combat any questions which may arise, no I did not get the partial refund.

The point of this beware is on my 1-Year wait and the fact that I have still yet to receive what I paid for. Nothing more, nothing less.

Proof: Screenshots here: https://www.dropbox.com/sh/grrcvd6vgpb33q0/AABoPausNQFnyXEX5Zhahn8Ja?dl=0

I’ll update the screenshots and the post depending on how things progress.

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Artist Beware: Uriko44

WHO:
Uriko44

WHERE:
https://www.furaffinity.net/user/uriko44/

WHAT:
Traditional Badge with Holographic Overlay
https://www.dropbox.com/s/g231lznmaj02hfi/pe.png?dl=0
Finished Product before lamination

WHEN:
March 30th - April 19th

EXPLAIN:
Around March 30th Uriko44 opened for $20 USD Traditional Chibi Badges with optional holographic overlay. Myself (and a friend of mine) bought the chibi plushie badges. With quick excitement the arrangement was made and everything went fine.

Payment: https://www.dropbox.com/s/f449aproox3qhc0/%23payment.png?dl=0
My email is unhidden because it is public knowledge. I do not mind it being there.

I do not have the details of the transaction occurring due to a personal issue and deleting everything. However, I did receive a digital copy of my work completed before that and had approved the image as the image itself is not an issue. In fact, I deeply love the image (link 1).

Once I received the badge in the mail I was to preoccupied with personal life so it took me a few days to be able to actually look it over. At this time I hadn't been online and disabled my main account to keep myself from going on and stressing myself.

I noticed there were two (animal) hairs in the lamination. One near the front-most ear and on her dress (link 2 and link 3).

So, I logged into my OLD account and proceeded to message them at my earliest convenience that I have received the badge but displeased with the fact there was two hairs inside my badge that were noticeable to the point of unable to enjoy my badge (link 4). They asked to see the images which I happily obliged.

An issue occurred and imgur didn't want to link the two images together to be sent. There I sent them separately for them to be able to see (link 5).

They acknowledge the first hair and apologized for it. However, what next threw me for a loop. They only offered a $4 USD refund or a $5 OFF next commission purchase. I was shocked and a bit almost upset as I didn't want a refund or a discount. Just wanted my badge fixed (link 6).

I sent another image with the second hair with a zoom (link 7).

So, understanding that markers cost money I offered with a bit more of a discount to have them just re-draw the image or if they could re-do the lamination. I wasn't expecting anything free just a bit more in the way of compensation for artist error this can be seen in link 6 of our discussion.

Instead they tell me that they cannot offer more and I have the scanned version and just to print it out myself and links of this discussion can be seen in link 6 and link 7 as well. I don't own a printer and if I printed it out I would have to pay for it via a store.

I explained to them that not only would it cost me money to print it out but to laminate it. As well I wouldn't be able to get the holographic version as I do not have the means to do so. That a $4 refund was not enough for damages made to my card. As well the quality of a print out version was not what I paid $22 dollars for. I made it a note that I feel this is not fair to me (link 8).

Their reply was more that beware worthy on my end.

They told me I have the artwork (ruined by animal hair, mind you) and the digital file. That my $22 paid was enough to cover that and to be happy as it was a good deal. As well they just blew me off and says just not to work with them again. They also made a comment of "feel free to do the work I had to do to find the overlay and make the work to your own standards" (link 8).

I was devastated and with that attitude I felt they were not going to give me any sort of compensation. Luckily, I was able to go to paypal and force a partial refund of $8 USD as my friend told me I should have pushed for half all I wanted was my picture redone. This was never about the money and in fact I offered more just to have it fixed properly.

Their TOS before my commission: https://www.dropbox.com/s/8qhfjdvtpzbo5ds/ToS.jpg?dl=0
Their TOS after my refund: https://www.dropbox.com/s/suq18feeojhlqnv/%235.png?dl=0

However, this is a "resolved" post as the refund was given to me by Uriko44 after filing a dispute.
https://www.dropbox.com/s/fi19x0qgua3ldgq/photo_2018-04-19_11-03-03.jpg?dl=0

PROOF:
Link 1: https://www.furaffinity.net/view/26943017/
My friend's is the one with a Sesshomaru plushie.

Link 2: https://www.dropbox.com/s/5ctcr0xclls562q/4RNbzjJ.jpg?dl=0
Link 3: https://www.dropbox.com/s/68uwajc0t2vxltv/pZ2fKFw.jpg?dl=0
Link 4: https://www.dropbox.com/s/97k4l5q0cbyk94i/%231.png?dl=0
Link 5: https://www.dropbox.com/s/wkvaykv2w3d552a/%232.png?dl=0
Link 6: https://www.dropbox.com/s/pwa271t0nl7iqka/%233.png?dl=0
Link 7: https://www.dropbox.com/s/47p9h1nnxy0gwez/vrjd3BW.jpg?dl=0
Link 8: https://www.dropbox.com/s/cwcbxyttsk8yblb/%234.png?dl=0

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Advice: Artist with Conflicting Morals

I need some advice, so I'll use a hypothetical.

Say you've put a down payment on a commission that the artist has deemed it nonrefundable. At this time the commission has not been started, no supplies purchased.

The artists now after being paid starts openly supporting something you're VERY against using social media. You no longer want to support the artist or be associated with them.

Is it fair that given the situation, you ask for the deposit back and cancel the commission?

EDIT: Just want to clarify, this IS NOT HAPPENING. I just felt like in this current climate it would be good to know!

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
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Recently I commissioned an artist who does traditional images, laminates them, then mails them to you. Note this is an artist that I have always known as very popular and well to work with.

I got my badge in the mail and upon inspection I noticed two pieces of hair inside the lamination.
Of course, I was devastated, but I messaged the seller to try and get a resolution and let them know (with pictures) of the hair. They acknowledge the hair being in the lamination and apologized.

They offer a $4 dollar refund or $5 off to commission them again. The original price I paid was $22 USD. Is this a good deal to take? I feel since this was an issue on the artist end I should at least be compensated with offering a re-draw (not free, I even offered to send back the badge and offered at least to cover a bit of the new draw of the image). They refused. Saying they offered all they can do.

What can I do? The hair is noticeable to the point I don't know if I can enjoy the badge without a fix. They said I can just re-print the image out and laminate it myself. But the quality of the image will be weaker due to it not being a traditional copy.

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Beware: Fuzzworks Fursuits

Who: Fuzzworks Fursuits/Darby Deer

Where: Facebook.
You can view there very packed trello here: https://trello.com/b/c0ua8utY/fursuits

What: a pair of fursuit feet

When: First payment was September 30th, 2016 and I am still experiencing issues to this day.

Explanation: I ordered a pair of feet from Fuzzworks. Its been damn near impossible to get a hold of them. They also jam pack their schedule and do a lot of trades with others and constantly travel to cons. After poking Darby a few times I made a beware on Facebook, which turned into a storm of white knights and Darby asking me to remove the post. I did, hoping I would finally get some process on my feet and nothing.

I then asked Darby to make the feet for Furnal Equinox and then I can just pick them up there from her to make things easier on her part. I also ordered a Bandana from her, which she never shipped and I had to pick up from FE as well. I'm still currently waiting on a refund and it's been over 2 weeks since she said she would refund me. Fuzzworks has a history of bad customer service and not giving their clients updates. People were telling me its normal to wait almost a year for products from them or no communication. Do not commission these people. They are constantly asking for trades too, which they don't even have time to do with how stacked they are with commissions. They also made a post once they offered the refund that I "canceled" my slot.

Proof:
here is the paypal transaction:


and here is the conversation I had with Darby along with the post she made regarding the canceled slot.

Read more...Collapse )


and thats that. I'm still waiting for a refund and she hasn't replied to me yet either.
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?
Who: Celeslina15/ dcarkwarif/ darkwarf / kimiyooshin / kujinashi_alex

Where: https://www.instagram.com/celeslina15/, dcarkwarif @ aminoapps
kimiyooshin
kujinashi_alex

What: Impersonating me to sell my art as adoptables.

Explain: I was contacted by aminoapps moderators that this user has been impersonating me on both Aminoapps and Instagram. They were making money selling adoptables from my art.

Proof:
Just a few snippets-

Leopard adopts.
Mine: http://www.furaffinity.net/view/18687529/

Dragon Adoptables
Mine, collaboration adoptables: http://www.furaffinity.net/gallery/celestina/folder/1842/Collaborations-Kayla-la

Egg Adoptables
I'm not sure how they got these sales posts, because they've long been deleted. The completed adoptables are here: http://www.furaffinity.net/gallery/celestina/folder/1815/Sold-Designs


User Profile on Aminoapps.

Instagram profile Featuring my username and my art. They're "taking commissions".

Edit: They apparently began following me on Tumblr when they changed usernames. The conversation that ensues is bizarre, but with absolutely no remorse I'd be wary of this user re-offending. I've blocked them from my tumblr, so hopefully that's enough to keep them gone from my gallery.
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Artists_Beware Template

Before posting, please consider taking a look through our existing posts to get a better idea of how a post should look.

LJ-cut FAQ for long posts


WHO: List the aliases or business name of the person (Artist or Customer) this post is regarding. Censor all legal names, emails, paypal emails, addresses, or phone numbers.

WHERE: URL where they base their business out of. In case your beware is regarding something that occurred at an event (example: a con), you may list that too.

WHAT: Was it traditional art, digital art, sculpture, fursuit, jewelry, etc.?

WHEN: A rough time line of the situation from initial conversation, to 1st payment (or agreement of trade) to signs of trouble.

EXPLAIN: Tell your side here. What happened, what went wrong, where did it go wrong, have you attempted to fix the issue(s), ask for updates, refunds/legal warnings, etc. Post any additional screencaps here that correspond with your explanation. Be as clear, concise, and to the point (no additional drama, try not to ramble, no third parties/proxy writing) as possible.

PROOF: Feel free to place your screencaptures here, including albums, but please note the above about including them alongside claims in the EXPLAIN section, so as to make it easier to follow. Make sure you censor out unrelated third parties in your caps!




-----

[Click here for a list of items that will result in an automatic rejection.]
No Proof - All posts must have proof. If it was lost, or via a way that doesn't have proof (in person, on the phone, etc.) then we simply can't take it.

Censoring - The bewaree's email address, real life name, and all non-related third parties must be fully censored. Initials or incomplete censoring will be rejected. The only exemption to the "real life name" rule is if your transaction transpired mostly on Facebook. Final decision is left to moderator discretion.

Proxy - Bewares should only be about your transaction. Any mentions of other individuals having problems will be rejected for removal. They are welcome to make their own post.

Non-Transaction - We don't take bewares were money, services, or goods haven't been exchanged.

Abusive Language - Bewares that contain excessive abusive language will be rejected for a rewrite. Please take a breather, and feel free to read over other posts to get a feel for what we allow.

General Warning Posts - We do not accept group submitted general warning posts on a user. Only direct business transactions.

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Artist Beware: Tom_Ree

WHO: Tom_Ree.
 

WHERE: http://www.furaffinity.net/user/tomree/.
 

WHAT: Digital Art
 

WHEN: 25th January 2018 was listing of YCH in question, 7th February 2018 was PayPal payment.
 

EXPLAIN: Purchase went fine. Sent note on FurAffinity requesting update on the 26th February, received no reply even though note was read. Sent follow-up note after filing PayPal dispute informing them, and that note has been unread.

Artist has still continued taking on YCH and commissions and uploading artwork to account. Other customers have been showing concerns of the lack of communication.
 

PROOF: YCH: http://www.furaffinity.net/view/26160353/ (NSFW WARNING)
PayPal payment: https://i.imgur.com/KlJAW5s.png
First note of inquiry sent: https://i.imgur.com/4BrXpDz.png
Second note of informing artist of dispute (and it not being read): https://i.imgur.com/FKPJ0fQ.png
PayPal dispute comments: https://i.imgur.com/KA6u6Wd.png

RESOLVED: PayPal have gone ahead and taken the amount for the YCH and returned it to me. There was still no contact in any shape or form from the artist. I still strongly advise users to avoid dealing with them.
Proof: https://i.imgur.com/n4J0az5.png

Update 04-18: Artist has finally noted me back on FA with the completed artwork.

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