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A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and posts looking for advice are welcome.

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I commissioned an artist to do a piece for a deadline a few months out, which they were aware of and agreed to. A few weeks had gone by with no word, other customers were inquiring about their art, and they had visibly not signed in to that website in some time. I contacted the artist on a second platform and politely asked about the status of my commission. They stated they had lost their login info for Website 1 and asked me to switch to Discord for the remainder of our communication. More time passed in which the artist would continually set and miss small, indistinct benchmarks (e.g. "I will send you the sketch when I get home"), citing forgetfulness, and often outright ignored my requests for updates despite asking me to send them reminders. I was only ever provided with one progress image; the rest of the "updates" were them claiming to have completed certain stages with nothing to show for it.

On the due date of the commission, the artist messaged me to say it was done, but they had a problem uploading it and were going to "ask a friend to try" while they were away from their computer. I expressed alarm at this, as well as confusion as to why they couldn't simply upload the picture to their pick of image hosting websites and send me the link, if it really was finished. Needless to say, I didn't get my art in time and they didn't contact me again for 3 days, promising to send the image "when they got home" yet again. During this timeframe, the artist was actively online (even playing PC games per Discord, proving they had computer access), completing art for other commissioners and uploading it to their public gallery, and my attempts to contact them on Discord went unanswered.

A few days ago, I messaged them back on Website 2 in an effort to get some sort of reply, and they responded with another excuse and told me to message them on Discord. I replied with frustration that I'd been sending Discord messages for the past few weeks and been completely ignored, and confusion as to why I still had yet to receive my art due 2 weeks ago if it was completed as they said, and they were clearly able to upload pictures to their gallery. Unfortunately, this commission was paid for with non-monetary Website 1 currency, so I don't have any sort of legal recourse to take or even the option of forcing a chargeback to get them to give me the art. At one point, I had even offered to pay them in USD to guarantee they'd do the commission, and they declined. I frankly am not worried about the payment, I just really want the art I commissioned them for. I'm not even certain posting an A_B would be effective or allowed considering the commission was not for legal tender. I'd appreciate any insight or advice as to how I could go about getting my art from this person.

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Seeking Advice - Raffle Prize

About two years ago I entered a raffle for a new years themed chibi ych and ended up winning.

I gave the artist my ref sheet and waited patiently. New Year's came and went so I contacted the artist to request that since New Year's was over they not include the New Year hat on the ych to let it be a generic party ych instead. They agreed and I went back to waiting patiently. A few months later I messaged them to ask about the prize as politely as I could and was told that all raffle prizes are marked as low priority since paid things are more important and that they are trying to work on emptying their queue.

I understood this and figured that as long as they had me written down somewhere I would eventually get my chibi. I have not heard from them since. They seem to regularly take commissions and have even continued doing raffles without ever seeming to complete mine.

I didn't want to seem pushy over a free raffle prize so I hadn't bothered them again, maybe that was a mistake. But it's now coming up on 2 years and I am wondering should I just give up on ever getting the prize. I admit I feel a little salty and hurt over it. I know it was free art but it was still something promised and then never delivered.

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Almost a year ago I commissioned an artist at a furry convention for a badge of my fursona. I went months without hearing any progress, but their Trello was very very busy and they obviously take a lot of commissions. I was patient and figured they would get to me when they have a chance. I peeked at the Trello every couple of weeks just to check the progress, and the last time I looked my commission was all the sudden moved to the artists "completed" slot. I was never contacted with a sketch, or even what the finished commission looked like. I sent an email to the artist, using the email address they requested all of their commissions contact them on. It has been over a week and no response. They're active on twitter so I sent them a PM, letting them know that I had emailed and so far no response to that either. Despite being obviously overwhelmed with their many commissions, they regularly take more on twitter. 

I have only done a few commissions before, and this is really my first bad experience. I am hesitant to write a beware because they were so nice to me at the convention, and they seem to have a big following and be well-liked. I just want my commission with no drama or hassle.

This is my first time using LiveJournal, please forgive me if I've made any sort of mistakes when posting this.

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So i had a customer ive done business with before come to me, asking me to do art featuring 6 people with backgroynd and such. I explained to them the costs and any fines that might apply if the characters for the image follow under what is listed in my proces and ToS.

I explained the image would cost anywhere from $200-300 but they said they wanted the image to be drawn up in a sketch, they pay fr their 1 slot ($50) and i auction off the rest of the slots in a YCH.

The also gave me a deadline of wanting the art by the end of december. I work full time with about 2 hours max work i can do a day from previous wrist damage limiting my art time before it acts up.

I explained to them that i wasnt up for drawing something, waiting 1 week for people to take interest, and possibly a) have no one bid, b) people dont pay when they do bid and c) i lose out on what i could possibly make normally for such an elaborate multiperson piece as most of my past YCW start low and go up to normal price at times.

I told the person if they wanted to track down people to split the cost they can, but othwrwise turned them away.

Thing is: did i do the right thing declining the offer?

Was it right for the person to coke to me asking for such a piece only to pay such a small percentage and ask me to auction off the rest and risk it falling through?

This is the first time something like this has happened to m before and im bit confused on if I did the right thing or not.

P.S. please excuse typos im om my phone in the middle of the night
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
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Dog-Bone / XenoForge

WHO: The XenoForge, Dog-Bone, DogBoneArtwork, Leachymonster

WHERE: https://www.furaffinity.net/user/dog-bone , https://twitter.com/TheXenoForge

WHAT: Digital art, YCH

WHEN: Early December 2017 to now.

EXPLAIN: Dog-Bone had posted a Christmas YCH auction, for multiple characters. I purchased one of the slots, and sent payment on the same day or the next. I have contacted them. multiple times since, they've ignored my messages for the most part, and no progress has been made.

PROOF:  PayPal confirmation screenshot, 7th December.

 On the 29th December I emailed them for an update, using the address they had on their YCH entry's description (dog-bone changed their email later on).

At some point I managed to get through to them via Twitter DMs, but I've lost the messages: they said their computer died.

6 months ago, the artist deleted their entire gallery, announced they were abandoning FA, but assured their watchers that the account will remain open until all owed art is done. I leave a comment asking for details, and they claim they never received my message.

I emailed their new email address on the 2nd of November; I still haven't heard from them or seen an update on their Trello, which they update every few days, or their Twitter.  Dog-bone accepts and finishes commissions every week on Patreon. Their Patreon price sheet lists their two contacts, so it's not as though they have multiple inboxes to check. They only accept telegram and emails.

Read more...Collapse )
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Howdy everyone!

We're stepping in to give Anjel a hand with this project due to life circumstances on her end. The winner has been chosen, and we are in contact with producers for the pins. All we need now is a headcount for how many pins we should have produced. Below is the preorder form that has all the information. If you have any questions I'll be happy to answer. We will be taking payment today if you submit an order to help fund production.

https://docs.google.com/forms/d/e/1FAIpQLSezMHKLXVQAIRYjKn3serw2x1k9KfDjilBhaBqcADiaHN4iMQ/viewform

Edit: We've been in contact with multiple manufacturers for quotes. We've chosen one, and will have this form open until Friday (Nov 16th), so that we may put in an appropriate numbered order.

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Before commenting, please read our Community Rules.
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Artist Beware: Matchadrool/QTCoyote

Text: WHO: Matchadrool/QTCoyote

WHERE: Megaplex 2017 - Artist Alley

WHAT: Traditional badge

WHEN: August 6, 2017 - September 6,2018

EXPLAIN: I ordered a traditional badge from Matchadrool at Megaplex last year. At first everything seemed fine. I got the sketch and it looked cute. However, there was an anatomical error with the badge and as an artist myself, I wanted to let them know how to fix it for the future(see images below). I told them not to worry about it for my badge. This was the last time I heard from them. We originally talked through text but after they disappeared I found them on instagram after a friend got a commission from them after I had bought mine. I saw that the badge had progressed since I had talked to them but, as of me typing this they have not sent a badge. I have tried to reach out both via text and instagram but no response.

PROOF:https://imgur.com/gallery/aC0LHXy
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Beware: Izacmafia, EmperorZheng

WHO: izacmafia on FA, EmperorZheng on DA

WHERE: FurAffinity

WHAT: Zerosuit special colored sketch.

WHEN: October 15th-31st 2018

EXPLAIN: Did not make corrections on a WIP sketch, and was abusive when such was requested.  Admittedly, I could have handled it better, but I'm unused to such behavior.  The latest/last notes exchanged through FA was shortly before I left for work this morning and when I got home this evening, I found that he'd already deleted the work and approval sketches before I'd been able to save them.   I know English wasn't his first language, and communication was difficult at times, but he managed to satisfactorily complete one piece prior to this, despite him misreading or ignoring how I'd requested the characters be posed.

I'm unsure if I should still press him for a refund seeing as he did the work, but I am now without even the unsatisfactory art.

Edit: He did restore the image in question and I was able to save it, so the beware is now primarily about his behavior and advice on how to proceed.


PROOF: I apologize for how disjointed and difficult to follow the conversation may be, FA note system is kind of difficult to use, and I had to bounce between my inbox and outbox.  Please do note that 11 is not a duplicate, as it shows a different response.

[Spoiler (click to open)]

https://www.dropbox.com/s/l10trvc31ed4wfa/01.png?dl=0
https://www.dropbox.com/s/n7ecsz1wlvh9y6a/02.png?dl=0
https://www.dropbox.com/s/01hxkt0j3xzlb46/03.png?dl=0
https://www.dropbox.com/s/ey3pem5syi6yymh/04.png?dl=0
https://www.dropbox.com/s/7gqhzcwcg0jqwut/05.png?dl=0
https://www.dropbox.com/s/lj8eq5nnlcd4fuv/06.png?dl=0
https://www.dropbox.com/s/8vgj6g1dfcvz0yu/07.png?dl=0
https://www.dropbox.com/s/4hya4anavfhpboi/08.png?dl=0
https://www.dropbox.com/s/gh6oqhcaf051ead/09.png?dl=0
https://www.dropbox.com/s/pkh09hragdekg8e/10.png?dl=0
https://www.dropbox.com/s/c0mbv7gxpu8644g/11.png?dl=0
https://www.dropbox.com/s/xnqwddcd7dzq4lj/12.png?dl=0
https://www.dropbox.com/s/0l5d3q6agtksyok/13.png?dl=0
https://www.dropbox.com/s/k25xwl7kl6u26nf/14.png?dl=0 Edit: Art was received, 14 just remains to demonstrate it was infact deleted.
https://www.dropbox.com/s/5fqytygw7nkzqq5/15.png?dl=0
https://www.dropbox.com/s/y7rt2p3k9372xy1/17.png?dl=0

The work in question: https://images-wixmp-ed30a86b8c4ca887773594c2.wixmp.com/intermediary/f/d0419ad4-d23f-43fc-ad3c-41fbd79202b4/dcqsi1k-0f6c89a2-6327-47cd-b61b-2821d10f7af5.jpg/v1/fill/w_764,h_1046,q_70,strp/commission_for_eviscerator_2_by_emperorzheng_dcqsi1k-pre.jpg

And as in my first screencap, I requested heights of 160cm and 185cm respectively, and supplied a visual aid when requesting the correction: http://www.mrinitialman.com/OddsEnds/Sizes/sizes.html?base_ft=&base_in=185&comp_ft=&comp_in=160

I don't know what good a paypal screencap would be, as the art is done and I'm no longer pursuing a refund, but here goes: https://www.dropbox.com/s/v381vs704trfryg/16.png?dl=0

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

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