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A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and posts looking for advice are welcome.

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Edit: I derped up with wording, so editing to clarify |D

So I have posted here before with advice about specific clients, but this is the fourth time someone has backed out on me after agreeing to (and starting!) a project. I should mention that my commission process is highly unusual; at the moment, I only charge for materials and offer labor for free. I have a couple reasons for this: first, since I am still learning I don't feel that I can offer accurate time quotes. I do give a time range that the project will be complete (usually a few weeks, although it depends on the project), but I don't feel comfortable setting hard deadlines. This is not to say I won't consistently work on the project, but I don't want to make a promise I may not be able to keep. Hence I compensate my clients for this risk by discounting labor.  Second, these commissions are great learning experiences in terms of timing myself and figuring out how to give accurate quotes for both materials and time. I also favor clients who attend conventions more than I do because hey, free advertising! Finally, the money they save on labor is more money we can put towards high quality materials, and I much prefer to work that way. Sometimes I will have the client purchase tools as a small compensation for labor, but it's not always necessary.
They get a commission at a steep discount in exchange for giving me the opportunity to experiment and build my portfolio.

So far I have worked exclusively with friends. I'm hesitant to open these to the great wide internet because frankly, I'm putting out a ton of effort for these projects and I want to work with people I trust. I thought working for friends would be less risky, but apparently not. Most recently, I had someone back out of a full body cosplay because he spontaneously decided to move across the country and no longer has the money to spend. This is fine except I've already put in 13.5 hours into research and pattern drafting.

I'm not sure if what I'm asking for is even possible, but I'm wondering if there is a way to offer these sort of commissions outside my group of friends without getting burned. For starters I'm thinking of requesting all material funds up front instead of letting people do payment plans, and I’m also considering a cancelation fee. I don’t know how to figure out a cancellation fee, but maybe that will make people take it more seriously. To be honest I’m kind of confused that this is happening; every time someone takes one of my bigger projects to a convention I get notes asking about commissions, so I assume my quality of work is at least OK? I just wanna build cool cosplays, and I want to do it so badly that I’ll give away my time.

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Advice: Confronting an artist

Hi all!

I don't commission artists as often as I once did but recently decided to pick up one from someone who I saw on the front page. Paid for it right away, gave them my reference sheet and gave them a brief description of what I wanted (styled after a movie character with a blushed expression).

Two days later they finish it. Never gave me a WIP.
The finished product is in a style completely different from the one I paid for (looks more simplified), is missing the expression/characterization I paid for and, my biggest issue, colored in my character's markings wrong when the colors are written out on the reference with arrows pointing to where they go. They're stripes so it's not anything difficult.

At this point I don't know what to do. I thanked them for it but I feel very cheated. It doesn't look anything like anything else in their gallery and they completely ignored my requests for the commission.
On that point, I don't know how to contact them after thanking them for their work. I feel like if I send them a note with my concerns they'll be upset with me (as I haven't experienced something like this before in the past I'm clueless on how to approach them).

Any input would be great. :(

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Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
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Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

advice about alternate versions

Hi, I wanted some advice about a situation I found myself in. This time it isn't a big deal, but I was wondering what people thought in case it happens again in the future. I don't think I've seen a post about any similar situation before, but sorry if I'm wrong.

I've been working on a long term project with multiple alternate versions. Part way through the project, my client asked if I could add more versions, which I agreed to for a fee. At first, I didn't charge them for one of the versions since it was just a combination of two of the other versions (so I wouldn't have to do any actual drawing for that version).

I didn't start on these extra versions for awhile, so I actually forgot I didn't charge them for that one.

Fastforward a bit, and I send off the roughs of the alternate versions for approval to start them. The client asks for some changes which weren't charged for as they fall under the first couple changes being free that I lay out in my TOS.

However. At the time, it didn't occur to me that one of the changes would mean I would have to paint something on that version that I had originally not charged for. I should have asked for the payment for that one right then, but I ended up completing that version before I realized what happened.

To be clear, I have received full payment for both the original project and the addition of the extra versions. The project isn't over yet, and I haven't sent anything but small watermarked files, but would I be right in thinking I can't ask for compensation now and should just eat the cost? It isn't a lot of money, but it could maybe happen again and so I'd like to know people's thoughts.

Sorry if I described it in confusingly vague terms, I don't want to seem like I'm pointing a finger at the commissioner because they are an excellent customer.

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Artists Beware: Vani/AshKetchumSays

WHO: Vani / AshkechumSays / Stripesandteeth. Previously: Vanimute, VanillaKitsune
WHERE: Twitter, we spoke briefly at MFF.
WHAT: $150 MFF pick-up badge
WHEN: Payment was sent on the 11th of November, - now, March 3rd.
PROOF:
All commission interactions : http://imgur.com/a/7VZlW
Payment proof : http://imgur.com/a/LLcVd
EXPLAIN: I commissioned Vani/Ash in early November for a badge that was supposed to be completed for MFF 2016 pick up . I was very excited to commission this artist, and sent the $155 (USD) right away. Once payment was made I was promised a WIP within the next few days (Proof of payment recieved, and saying I would recieve a wip shortly. http://imgur.com/YVrFzi9), I did not recieve a wip until the end of the month, after asking them for an update. (the 30th of November) After recieving a wip, I approved the sketch. I didn't hear anything up until the convention (even tho i send muitple DMs at the con) and actually approached her table. At their table they had nothing to show me (did not see the original sketch, or anything), and said they would be working on it that night, and it would most likely be done the next day. (Sunday) I did not hear anything from them until they was leaving the con. (Messages sent at the con, and afterwards. http://imgur.com/a/eQDqm)
After the con I did not recieve any WIPs, or anything past the sketch point. We agreed to change the character on the 19th of December (character change, http://imgur.com/a/OAvZj) . I did not hear anything from them at all after this. I DMed them on twitter mutiple times from the 16th-22nd of Februrary and didn't hear anything back until threatening to file a charge back. They replied, with a several paragraph explaination of the things going on in their life, but no actual update on when the art would be finished, or what state badge was in. To this I responded that I would just like my money back, and would be going forward with a charge back. They asked that I wait a week for them to refund me, and that they would be posting adopts to make the money to refund me. Durring this week they did not post anything on their account (besides an astrology bot.). I also did not hear anything from them, or any sort of update on what they were doing. I proceeded with filing a paypal claim, and I'm just waiting to hear back for paypal. (contact with vani from the 16th - march 2nd, http://imgur.com/a/3sFAM )
I cannot reccomend this artist to anyone. unfortunately they are not very reliable and they does not stick to their word, or communicate with her customers. I am very disapointed, and while their work is gorgeous, please be warry of commissioning this artist. I wish I had seen their other bewares before commissioning them.
MOOD: Dissapointed.
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Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Water Dog Wharf

WHO: OtterN’Daughter, KeryuOkami, WaterDogWharf
WHERE: https://www.furaffinity.net/user/otter.n.daughter/ https://www.furaffinity.net/user/waterdogwharf https://twitter.com/KeryuOkami
WHAT: Fursuit, Full digi-grade with extra padding in legs/arms/tail.
WHEN: First payment was made to Keryu on 7/15/15. I completed my payment plan (Paid in full) on 11/7/15. I did not receive my suit until 2/28/17
PROOF: http://sta.sh/0fch8p7k9cm All payments including shipping

Read more...Collapse )
Current Mood: Frustrated
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?
So I need some advice here. An artist was doing $5 fullbody and shaded pieces because they were in need of money. Well they're art was nice and I decided to get a two character piece. Well actually five because the two character is part one of two. Anyway I said I wanted for the first part the two characters bending over in a presenting fashion. What I got was a front view of them standing. So what should I do? Ask for a redraw or get take it and leave?

Edit: I should probably update this. XD Sorry forgot. Well anyway I told the artist about the mistake and said this was okay, but she decided to redo it anyway after she gets a new tablet and finishes the last person left on her to do list. So the issues is resolved it seems.

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Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Monthly Positive Reviews: MARCH 2017!

If you've had a great commission experience, either as an artist or a customer, please comment here and spread the word. It doesn't have to be a full-on story, though you're welcome to type one! All we need are a few lines on why this person was so great to work with. You can also recommend companies, such as printers or fursuit-making teams, as long as it's relevant!

There are plenty of reasons to post someone here: perhaps they went above and beyond the call of duty to fix a problem, or were so prompt with communication and payment it was like having them right next to you, or were very professional and courteous every time you contacted them.

To help keep things organized, please follow this simple form:

1. Name of the person you recommend:
2. Link to person's website or art page:
3. Approximate time period of when you did business with this person:
4. Details
(Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!):

If you have multiple people to recommend, please put them in separate comments to keep things organized.

Trades are just as welcome as paid transactions. But try not to post for friends (or yourself) who are looking to be commissioned. If customers are what they/you seek, teenycom, artsales or artcommissions is for them!

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Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Adoptable Discussion Post

Howdy everyone!

We’ve started to see an increase in the number of questions and bewares involving adoptables so it’s time for a discussion post. We’d love to hear your thoughts on adoptable transactions. Some things we’d love to hear about:

-Reselling, Trading, and Gifting. What do you allow as a seller? What do you avoid as a buyer? Does the type of art being resold (one adopt, an adopt with new pieces of art, or an adopt that has been made into a fursuit) change the way you feel about this?

-Design Rights. If a new piece of reference art is created for an adopt can the customer now sell the design? What rights do you think an artist has to a design they create?

Those are only a few questions to get a conversation going. Please feel free to leave any and all thoughts you have about adopts as long as you:
- Don’t name artists, species, or customers by name. This isn’t a beware post. Keep it anonymous.
- Try to keep the conversation on the transactions around adoptables and not to the concept of adoptables themselves. People love adoptables! We want to know your thoughts on the business side.
- Keep it civil.

We look forward to your discussion!

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Advice on Being Ignored by a Fursuit Maker

Hi all, I would like some advice on some issues I'm having with a fursuit maker.
I commissioned him in October for a partial. I did my research and he had good reviews, nothing negative, and the suits looked great. I made a down payment immediately and he said the suit would be complete in "February/march." Also made a second payment late December.
details on the situationCollapse )
With all of this in mind, I am very anxious about this whole thing. I am NOT okay with being ignored for over a month, and I'm having trouble believing at this point that he's even started work on the suit at all - if he had then why would it be so difficult to send pictures, and why would he be ignoring me? If he doesn't reply by Thursday, I am considering opening a paypal dispute - I'm afraid this will be the only way to get his attention.
I am hesitant to do this and act too quickly, but I am also concerned about acting too slowly. I'm very familiar with buying and selling general products online, and typically would not tolerate this kind of behavior going on for more than a month, but this is also my first time commissioning someone for a suit. With a custom item this expensive, I want to give the fursuit maker a proper chance, but I'm also worried about receiving something poor quality based on the other commissioner I spoke to if I open a paypal claim and he rushes the order.
Any advice from experienced commissioners (or whoever!) would be helpful. What would you do in my situation? Should I file a dispute if he doesn't respond, or wait it out longer? What's the "appropriate" amount of time to wait before filing a dispute?
This has been a rough year so far and I'm having such bad anxiety over this, I just want to make sure I do the right thing.
Thank you :(
Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

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