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Advice: ignored commission request

An artist on FA had made a journal stating that they would be closing commissions soon, so I sent them a FA note asking if any slots were still open. They said yes and asked me what I wanted for the commission. Unfortunately, their response came in the wee hours of the morning and I had to go away for the weekend, so I did not see their reply until 3 days later. I apologized for the lack of communication on my part and sent a response with the commission details. A full week passed, and I saw that my message had been read but not replied to. The artist says on their page to send another note if they haven't replied in a couple days, so I shot them a quick message just asking if they'd gotten my note with the commission info. That note, too, was read and not replied. It's been another 7 days, and in between then and now, the artist has opened a new account on a different site and been actively posting there as well as FA. I considered sending a third message (possibly on the new site) as I enjoy their work and really want to commission them, but I don't want to be pushy, and I am wondering if this is the artist's way of indirectly declining my commission. What are your thoughts?

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Comments

( 16 comments — Leave a comment )
gatekat
Apr. 16th, 2017 02:48 am (UTC)
If it's not the artist being passive about rejecting the commission, it's a huge red flag about how bad an idea it is to commission them.

Either way it's not something to pursue IMO.
whoop_zi
Apr. 16th, 2017 04:46 am (UTC)
I'm going to go ahead and second gatekat here. If you can't count on them to communicate with you before the commission process has even started, I'd be very wary of working with them. If it were me, I would stop pursuing them and consider it a bullet dodged, as disappointing as that might be.
mazz
Apr. 16th, 2017 07:48 am (UTC)
Yea.. they either don't want to tell you "no" and are just ignoring you or just are bad at communication when it comes to commissions.

Find someone else to pay for art and count yourself lucky you didn't pay them and then get ignored.
darkunisha
Apr. 16th, 2017 04:30 pm (UTC)
Seconding the others here - if they can't respond to your initial request then I can't begin to think what it would be like if the actual commission had started.

It doesn't take much to type a simple response saying that they can't take the commission at this time or they're not interested, those few words can be a saving grace, but its also just being polite.

At this point I would begin to look elsewhere, its evident that they are not interested and with that I would just save yourself the hassle and look for another artist to work with.
teekchan
Apr. 16th, 2017 05:25 pm (UTC)
I refuse to work with artists that do this because its very unprofessional. Ive had it done to me a few times, and it's usually the artist regretting accepting your image.
mortymaxwell
Apr. 16th, 2017 07:05 pm (UTC)
I think you dodged a bullet. It sounds like they are disorganized and have poor communication skills if they are telling people to resend messages and don't reply to notes. It only takes a minute to write to someone and say, "I'm sorry, I'm not interested."

I would also suggest re-evaluating how you request commissions. If you know you are going to be going away for the weekend, perhaps let the artist know you will need a few days to send references and provide a general idea of what you want ("single character, werewolf OC, full color), so the artist can decide whether they want to accept your commission or not. It sounds like you didn't leave them much info initially, to figure out whether they were interested or not, and the artist could have come to the conclusion that you have bad communication skills because you did not get back to them.
Hunty Belmnt
Apr. 16th, 2017 08:42 pm (UTC)
If an artist ignores your commission request, it's more than likely a blessing in disguise. I tried to hit up artists and craftspeople and they just blow me off. It especially sucks if you've admired them. It's better to be ignored than getting your money taken and get nothing for it or lousy quality work. Look for someone with better communication skills and value you as a customer.
BaronVonKlop
Apr. 17th, 2017 03:29 am (UTC)
Much like everyone else said, there's two possibilities here:

1) They don't want to work on your commission.

2) They are displaying huge communication issues that will almost certainly continue if you do finally commission them.

Regardless of which case it is, I'd personally just drop it. They either don't want to do it, or are a poor communicator which will end in frustration.
pastelpirate
Apr. 17th, 2017 03:48 am (UTC)
I was in a similar situation once with an artist who, after I expressed interest in a commission, asked me to send them the details on three different social media platforms, before finally ignoring me altogether. Dealing with something like this is incredibly frustrating, especially if it's someone who you would very much like a commission from.

But, as everyone else here has said, this is more than likely a dodged bullet; communication like this in the very early stages of a commission could come up again after the artist has your money.

Surprisingly, I don't think this is an uncommon thing; I wish artists would tell customers when they weren't interested in their commission and/or could no longer take it on at the time, much like how it's important for a customer to tell an artist if they're no longer interested in a commission. It would spare everyone involved a lot of frustration. :[ Sorry to hear this came up!
mortymaxwell
Apr. 17th, 2017 01:05 pm (UTC)
This has happened to me with one of the artists I looked up to. She said I could write to her for a commission, and then when I asked about her commission process, she started ignoring me. I guess she thought I was going to be a troublesome client because I wanted to see her terms of service before finalizing the deal.
venatorrooc
Apr. 17th, 2017 01:56 pm (UTC)
Everyone here has pretty much said what I'd wanted to; they prolly don't want to accept your commission, and shoddy communication before money is exchanged is a red flag for how communication might be afterwards.

I've had some commission inquiries made by some people who, after giving them a slot, either stopped replying to me or I had to stop replying to them because they did not understand what I was asking of them: I need character references and an idea before I can quote a price and send an invoice - I think I once repeated this three different ways to a person and they just didn't get it, so I told them that I couldn't take their commission much to their confusion.

But you don't seem to be doing that so I'd take it as the artist not wanting to go through with your comm and can't just say so, for whatever reason. Sorry OP ):
lucifinia
Apr. 20th, 2017 07:59 am (UTC)
Understandably frustrating.

I once tried to trade characters with a popular artist with a shit load of characters they often sell/trade, and they asked what I had. After showing them, I was promptly ignored. I thought it was pretty rude but I wasn't gonna push it any further. I get if you're trying to spare someone's feelings but it's better to say "Sorry, I'm not interested in what you have to offer."

Then over a year later, they did another character sale/trade. This time, I was offering to PAY them. Again, I was ignored. Like, what's the point of selling characters if you ignore people? I also noticed that it was always over the same set of characters so I wondered if she denied a number of others.

After the second time, I just unwatched them. There wasn't a point to be following them if all they do is post constantly of selling characters then turning around and ignoring buyers.
(Deleted comment)
xilacs
Apr. 26th, 2017 03:11 am (UTC)
To play devil's advocate; they could /possibly/ be a very forgetful person? But that doesn't entirely excuse the behavior. I'm just very forgetful myself, and if I don't physically add someone's commission to my whiteboard, it's out of my mind for good. In the past I've accidentally opened messages on mobile, or even on my computer when I'm busy, and completely forgotten to reply.

Chances are this isn't the case, but as someone with chronic memory problems, I always like to suggest alternative possibilities in these scenarios!
straviios
Apr. 26th, 2017 06:44 am (UTC)
Most likely sadly... Best to find another artist that will respond back to you. If only if only you had typed down something big, they would totally replied back at ya.

This once happen to me as well. An artist wanted a large commission pieces from her customers/commissioners and ignores my small commissions. When they're open for slots, i wanted those slots, didn't get said slots. They said it was full but after checking her twitter, 1hr after that, still open for commissions/slots available.

I tried asking again for those two slots when they're open for slots later that week or so. They had the nerve to tell me i'm rude for demanding those two slots. (two slots out of the three available)

http://sta.sh/01butyrvdsj2

I mean, just asking for slots and they don't like how you asked for those slots.

I've thinking about it and if only i happen to choose something else, like say, a much bigger commission piece, they would surely do it/consider it! but the small commissions i wanted was for gifts to people on tumblr.
mortymaxwell
Jun. 26th, 2017 07:27 am (UTC)
How long should one generally wait if an artist has read your note, but ignored it, before telling the artist you are moving on? What is a nice way to tell the artists you are going to assume lack of interest, and look for someone else? I have sent artists inquiry messages in the past, the messages went unanswered for a very long time, and then all of a sudden out of the blue the artists dropped by, excited that I had expressed interest in hiring them eons ago. I have found these unexpected messages very awkward.
( 16 comments — Leave a comment )

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