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From a Commissioner Point of view really, if possible? I've been in the commissioning business for 9 - 10 years (Or even longer, to be honest.) but was just wondering people here had any tips or such about approaching artists? And I also had some questions as well, sorry if I am all over the shop as I just finished a 12 hour night shift.

Questions:
1) If an artist disappears from DA or such and basically never returns yet you did get gift art and commissions from them and for them before they vanished, there is no problem with reposting, yes?
2) How long would you give new commissioners? (Now I have a commissioned artist who I am doing and have done business with for the past four years and we have been in constant communication and keeping updated and paying for such but in term,s of new people, how long would you usually give?)
3) I usually give tips when commissioning people but nowadays, most artists just give me a flat rate (Or an invoice via Paypal) without tipping? Is tipping now not considered a done thing? Or do artists not include tips?
4) Patreon: Now this is a newish thing that came along in the last few years but a commissioner is only doing business via there. Is that basically the same deal though?

Sorry if I am a bit stupid, working a long night shfit kind of warps my thinking...XD

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Comments

( 15 comments — Leave a comment )
gatekat
Feb. 7th, 2017 03:13 am (UTC)
1. As long as you had permission before, yes. Link to their account, whether they are there or not. If you know where they are on another site, linking there is polite.

2. I pay via PayPal, witch gives me a 6 month window to get my funds back if the artist is a flake. I expect something within a month and progress of some kind every following month. I'm generally uneasy letting it go past 5.5 months to get finished work.

4. I would expect so. It's just another site. It shouldn't be different from DA, FA, Facebook, Twitter, or anywhere else an artist posts.
overapologetic
Feb. 7th, 2017 11:49 am (UTC)
2) I never knew Paypal had a 6 month window, so thanks! =3

As for the first one, the artist basically left DA years sgo to live their own lives and emailing them doesnt seem to work. (Admittedly the artist used to be a fantastic friend before we fell out and she vanished.)
runnerrabbit
Feb. 7th, 2017 03:14 am (UTC)
1.) I myself don't see a problem with reposting as long as credit is distinctly given (in the title or description) and possibly a link back to the artist's old page. Some artists are partial to only themselves posting work, so I can only speak for myself!
2.) I'm not quite sure what you're asking about? Is it how long you should reasonably wait for a commission from an artist? I would say as long as they give easy contact and updates. When they disappear for a long time or start missing deadlines is when you should get worried.
3.) Tips are given only on behalf of the commissioner to the artist and I can't say I've seen artists include a tip in the price! It's still around for sure and I like to do it whenever I have a good experience with the artist or I feel they're undercharging themselves. Its always appreciated!
4.) Are you saying that a commissioner only wants to contact you through patreon? I don't see a problem with that, everyone has preferred methods of contact and if patreon works for you, use it! Many prefer email because it leaves a secure "paper trail" that is easier to find compared to sifting through messages and DMs on a site!
Hope that helps!
bornesb
Feb. 7th, 2017 03:14 am (UTC)
2. Always, always ALWAYS ask for a turnaround time. If they can't provide what their typical turnaround time is, or even some sort of estimate like "Well it really depends, but generally within 1 - 2 months" then DO. NOT. COMMISSION. THEM.

My personal limit 45 days. If an artist can't deliver in that time then I don't commission them. However, in practice, any artist that can give you at least some idea of what their turnaround time is is generally trustworthy. If they don't know how long it might take to get your art, then my general experience is you're probably not going to get your art.

If they're brand new to doing commissions and/or you want to give them a chance anyway, never go past 6 months. This allows you to put in a paypal claim and get your money back if the artist disappears.

3. I've only ever tipped once. I don't think tipping is considered a done thing anymore, but maybe I'm in the minority here.

Unfortunately I don't have answers for your other questions. Good luck and I hope this helps.

Edited at 2017-02-07 03:16 am (UTC)
orangemonsterco
Feb. 8th, 2017 06:24 am (UTC)
I mean I have a wait time of generally 1-2 months but I've done all of my commissions and always kept things updated. I'm not sure why 1-2 months, even 3 is a bad thing?
bornesb
Feb. 8th, 2017 03:18 pm (UTC)
I'm not saying a long wait time is a bad thing. I am saying that if you cannot tell your customers how long the commission will take to get to them, that is a bad thing.

I also stated that I personally was uncomfortable commissioning anyone who took longer than 45 days, but that was meant to be a totally separate statement. Just because I prefer to commission people with shorter turnaround times does not make artists with longer turnaround times untrustworthy.
bornesb
Feb. 8th, 2017 03:20 pm (UTC)
What I mean is, if you know the image is going to take 3 months, and the customer asks you "Hey, what is your average turnaround time?" and your answer is "Oh, it really depends... I can't give a definite answer." And that's it, that's all you say about it, then that's a bad sign.

Alternatively, if you said "It really depends, but I've never had a customer wait longer than 4 months," then that would be OK.

Am I explaining it better?

I am talking about before money even exchanges hands. Before the commission is started. A customer should always know the turnaround time before they even put in an order.

Edited at 2017-02-08 03:22 pm (UTC)
aerospiritual
Feb. 10th, 2017 07:07 pm (UTC)
Just to add onto your already good advice-

Since I suck at giving time estimates, I like to ask the commissioner if they have a specific deadline in mind that they would like to see the piece completed by. If they say that I should just work at my own pace, I'll inform them that I am one of the slower artists around and that it can take some time depending on the complexity of the image and where they are in my queue.

No one likes throwing their money at uncertainty, it helps to have even a general idea of when one can receive their piece. Ambiguity sucks, hahahahaha.
dinogrrl
Feb. 7th, 2017 03:25 am (UTC)
1. I think this would depend on what you agreed to with the artist initially. If you agreed to not repost their art, then I personally would say do not repost the art, even if the artist disappears from the internet. But other opinions may vary.

2. Ask for their turnaround time?
For me, it really depends what I'm asking for. A digital sketch, I would expect that to be done rather quickly, which for me is within a week. A large oil painting, I could understand waiting a few months for. The key is COMMUNICATION--as long as there's updates and signs of progress, and the artist can keep to their own timetable, I'm generally okay with whatever turnaround they quote me.

3. Tips should not be included in a quoted price, that's just tacky. However, if you want to tip your artist on your own, then feel free to do so. I'm not sure it's a common practice, but it's certainly appreciated if you decide to!

4. Can't help you with this one, never used Patreon as either an artist or commissioner. As an outsider, it kinda boggles me, but if that's the only way a certain artist is operating now, then you'll have to learn it if you want to commission them.
overapologetic
Feb. 7th, 2017 11:59 am (UTC)
2) I always felt weird asking for turnaround time but if I haven't had an update for 6 months, then I start to ask. I've waited a year for one piece before and I've got a book being commissioned that is taking 4 years almost (but with the artist constantly communucating during her college years)

3) I always thought tipping was the norm but then I guess I'm just old fashioned.
dinogrrl
Feb. 7th, 2017 11:58 pm (UTC)
You're certainly more patient than I! :p There's nothing wrong with asking for an ETA. You're paying for an item/service, you should at least have an idea of when you'll be getting it.
magedragonfire
Feb. 7th, 2017 03:40 am (UTC)
1. Yeah, reposting is usually okay, as long as credit's given, the artist doesn't/didn't have anything in their TOS about not reposting, and/or you take the piece down if the artist contacts you later asking for that to be done. I'm not sure I've ever seen much reposting on dA - it seems to be more of a thing on furry-oriented galleries - but it seems to me to be a shame to have a piece of art you had drawn that you can't put up somewhere, if the artist does a thing like takes the piece out of their gallery or shuts down their gallery/account/etc.

3. That's totally up to you as the commissioner. I've only tipped a couple of times in my history of commissioning, and they were times when the artist delivered a product that I was really happy with, and in both cases felt that they undercharged me. I don't know that any artist really ever expects to be given more than the price they're charging (and if they do, um, that's kind of tacky).

Edited at 2017-02-07 03:41 am (UTC)
overapologetic
Feb. 7th, 2017 11:46 am (UTC)
1) This is somewhat tricky for me as the artist had basically left DA and doesn't reply to emails and such. Admittedly it was from a few years aho but I did pay for the pieces and I don't claim the artwork is mine, just that I commissioned it.
(Deleted comment)
venatorrooc
Feb. 7th, 2017 03:54 pm (UTC)
1. If you were able to repost the art before they vanished then I'd say it's alright to repost again. Just credit back to their last known account.

2. Paypal has a 6 month limit, so I would say that. However, depending on the art and how many people ahead of me waiting for art, I'd get uneasy after about a month or two.

3. Artists typically don't include tips with the price of the art because, well, it's a tip a customer gives after the art is delivered. I send out invoices just for the price of the commission and don't expect tips, though it's very appreciated. Just ask.

4. I don't know much about how Patreon works, sorry ~
( 15 comments — Leave a comment )

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