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Artist Beware: Jinxsis

WHO: Jinxsis (FA) / Jinx_in_boots (Twitter)

WHERE:
http://www.furaffinity.net/user/jinxsis/ (FA)
https://twitter.com/Jinx_In_Boots (Twitter)

WHAT:
- 1 Art Box
- 1 Custom Messenger Bag
- 1 Custom Bandanna (for someone else)
- 3 Halloween Badges (Made / Shipped)
- Update to Old Character Reference Sheet

WHEN: January 2014 - October 2016

PROOF:
1/5/2014 - http://sta.sh/01lgl1khf2jw

1/17/2016 - http://sta.sh/087h0ghdhov

10/24/2014 -
Refund Payment Rejected: http://sta.sh/023sa6euym2x
Note asking why it happened: http://sta.sh/01wou4o46eji

10/6/2016 -
Asked about Ref redo: http://sta.sh/01hbsaehhbrd

10/7/2016 - Changes needed: http://sta.sh/01iucqs55vl3
http://sta.sh/0ljwlx1eij8

11/21/2016 - Blocked on Twitter
http://sta.sh/0251ljbd100y
http://sta.sh/0ljwlx1eij8

When asked why it happened from the bf:
Pt. 1 - http://sta.sh/01pz49lg1cs8
Pt. 2 - http://sta.sh/017eg7x0eyht

EXPLAIN:

Jan. 5, 2014 - Initially commissioned them to do a Art Box / Custom Messenger bag for me for $75.
Was contacted later that it could not be finished so refund could either be given or trades for the amount owed up to 4 items, no matter what they would be.

Jan. 17th, 2014 - Initially commissioned for a custom printed bandanna for an ex-friend of mine. Was told that also could not be completed and refund was set to happen so refund could either be given or trades for the amount owed up to 1 item, no matter what they would be, and included with offer above.

Oct. 24, 2014 - Refund was offered, but then was receded and not sent due to them not being able to at the time. Again, the refund was switched to the offers stated above with at least 5 things I would want to get no matter what they are.

Oct. 7, 2016 - After the purchase of another character from someone else, I had asked for a small reference sheet change based on a character purchased from someone else. Was told that it would take 2-3 weeks for them to finish.

I had also asked about doing two reference sheets: 1 for a reference sheet for a character I am getting a suit of and 1 edit for the reference sheet above at 0ct. 7, 2016.

On Nov. 21, I had found out I was blocked on twitter when going to contact about the reference sheet to ask if it was completed as of yet so I could send it to a maker. In wanting to know why I was blocked, I had asked my boyfriend to contact the artist and ask what the reason I was blocked if they needed to get in contact me with a commission. They had said they did not need to tell me and would contact me when the commission was over with.

At this point and time, I did not wish to get the commission anymore as not only am I not able to contact them on the main handle I handle my commissions I get from others, but without giving an adequate reason to this block. The time had also been too long, and as a business transaction, as this is treated for only at this point, I only want my refund from this artist.

I am in the process of getting the refund back and was told it would be after Thanksgiving. The guess, since I am not able to contact them myself, nor have they contacted me, is Friday November 25th, 2016.

**Update**
Was told to my bf that I would be refunded within exactly 2 weeks. Keeping aware and if it is not fufilled by the allotted time, it will be taken up with paypal and chargeback will be filed.

Proof:
Clarity needed for amount to refund: http://sta.sh/025yfc2xbae5
Amount Clarified and Time for Refund Given: http://sta.sh/01htskdo0p90

**Update**
Jinxsis had stated to my bf that they would give me the refund by the night of Decemver 9th. They still have not given back the refund, even when she stated she would have been sending the refund this week by the previous claim.
By December 12th, the paypal charge claims will be filed on them by the end of the day. I hopefully will get my money back by then.</b>

Proof:
Asked on clarity of refund / problem to why she didn't send it 12/09/2016 or 12/10/2016:
http://sta.sh/0egnyrdcw6n

**Update**
Jinxsis has not contacted myself or my boyfriend about the refund being sent through paypal since Sunday, so a charge back on the most recent purchase has been filed. Hopefully with this, the refund will happen and this can be resolved.

Proof:
Paypal Dispute:
http://sta.sh/0940tovtds5

**Proof**
So, after chargeback was completed and paid for the $10, my bf had asked about the account and if it was able to have the rest of the money sent that Jinxsis had said above (proof of clarity for 12/09/16 - 12/10/2016). However, as it seems, they do not have the money anymore and will be sending the money within a few days (again). So the money will be sent a few days before the holiday.

It is confusing at this point and feels as though they are stalling to give back a refund at this point. I still have not had any personal contact with them at all, as said that they would do. So, once more, I have to wait for a refund for hopefully 2-3 more days.

Proof:
http://sta.sh/02ehgxnsqjgz

**UPDATE**
Still, there was no communication directly to me about any of this situation and delay of refund dates have happened.

As of today, December 27th, 2016, I have received back my refund for all items I had previously commissioned. It is considered resolved.

Never again will I commission this person and if you do, please be weary of communication as well as their intake of commissions. I hope no one else has to go through this.

Community Tags:

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Comments

( 50 comments — Leave a comment )
Rachael Walters
Nov. 26th, 2016 10:11 am (UTC)
Not only did they spend your money before completing their end but to down right block you and think they have the right to not tell you when they still ow you is a giant red-flag for me!

Beware well warrantied
SugahKaiju
Nov. 26th, 2016 01:54 pm (UTC)
I didn't have a problem with them spending it because at the time, it was for bill purposes. Which, is understandable. However, 2 years in waiting for at least updates/sending or the like, and then blocking me on it without explanation, that's where this came to it. Didn't want to do it, but I'm not having it anymore.
talentedfool
Nov. 26th, 2016 10:33 am (UTC)
They BLOCKED you? :S Jesus. I'm sorry.

The name looked familiar, so I checked the tag, and it turns out they're a repeat offender on A_B, with very few resolved. The last post about them was in 2013 but I guess they're lapsing back into bad habits. I hope this won't end up as another unresolved beware.
SugahKaiju
Nov. 26th, 2016 01:53 pm (UTC)
Yea, it's not even that that I'm upset about mainly. It's the blocking when you still owe me work that I have an issue with and they I can't really email you otherwise. Then there is the "not being put on the que list" situation. =w=
I can't follow updates.
(no subject) - talentedfool - Nov. 27th, 2016 02:21 am (UTC) - Expand
(no subject) - SugahKaiju - Nov. 27th, 2016 08:06 am (UTC) - Expand
laughsatthunder
Nov. 26th, 2016 02:21 pm (UTC)
The fact you were blocked on Twitter blew me away more than the fact that you've been patiently waiting for TWO YEARS for a refund. I'm actually appalled, that is beyond ridiculous and it screams "I don't care about my business practices because I can still make money."
Oh, and the "not being put on the queue list" excuse is baffling. You make a list to remember the things you owe people.

I thought maybe this artist picked up after their last bewares but I guess not. Time to un-Watch them. :/
SugahKaiju
Nov. 26th, 2016 03:05 pm (UTC)
For correction, I didnt want the refund til after the block on my twitter.
Just so you know, as I dont want a misunderstanding on it for you ^w^
(no subject) - laughsatthunder - Nov. 26th, 2016 03:08 pm (UTC) - Expand
(no subject) - SugahKaiju - Nov. 26th, 2016 03:09 pm (UTC) - Expand
(Deleted comment)
(no subject) - SugahKaiju - Nov. 27th, 2016 03:30 am (UTC) - Expand
kestral_kitsune
Nov. 27th, 2016 12:30 am (UTC)
this sounds rather familiar from her other bewares she's had on her..

jeebus though
SugahKaiju
Nov. 27th, 2016 03:32 am (UTC)
Sad to say, as reading through screenshots, I am more calm on it as long as someone updates me on progress, ACTIVELY. I had had my trello cards removed more than once and not even sure why. So only way to ask/talk to her is through twitter, but now I am blocked.

So....what now?
straviios
Dec. 7th, 2016 06:58 pm (UTC)
hope all is well?

SugahKaiju
Dec. 11th, 2016 07:18 pm (UTC)
She still has not given me back my refund as the promised day, so I have a long drawn out process with Paypal tomorrow.
(no subject) - straviios - Dec. 11th, 2016 08:49 pm (UTC) - Expand
(no subject) - SugahKaiju - Dec. 11th, 2016 09:08 pm (UTC) - Expand
cdemonkam
Dec. 11th, 2016 07:49 pm (UTC)
Op, not sure if they're getting you confused with someone else or not

https://mobile.twitter.com/Jinx_In_Boots/status/807972149713633281
SugahKaiju
Dec. 11th, 2016 08:50 pm (UTC)
Yea, I do not think so. If they are, they are being rather passive-agressive on this because I do not have anything Jinxsis has done for me at all. They would have to be the individual to tel you that since I am not being contacted about this problem.
I have yet to actually file it currently, so I am pretty sure its not me.

To further state, I still do not have any art or items that they are speaking of in this post.

Thank you for asking though.


Edited at 2016-12-11 08:55 pm (UTC)
mod comment - celestinaketzia - Dec. 11th, 2016 08:57 pm (UTC) - Expand
RE: mod comment - SugahKaiju - Dec. 11th, 2016 09:03 pm (UTC) - Expand
celestinaketzia
Dec. 11th, 2016 08:33 pm (UTC)
mod comment
Howdy! After noticing that you've made a couple of edits, can you please include proof of these? Please make sure to edit your boyfriend's name.
SugahKaiju
Dec. 11th, 2016 08:51 pm (UTC)
RE: mod comment
Are you wanting me to go and get the photo's and conversations between them two? I ask due to privacy and the risk of them blocking my boyfriend as well.
If that happens, then I will not be able to reach them past Paypal.
Re: mod comment - celestinaketzia - Dec. 11th, 2016 08:56 pm (UTC) - Expand
RE: Re: mod comment - SugahKaiju - Dec. 11th, 2016 09:04 pm (UTC) - Expand
RE: Re: mod comment - SugahKaiju - Dec. 26th, 2016 12:21 am (UTC) - Expand
Re: mod comment - celestinaketzia - Dec. 26th, 2016 12:23 am (UTC) - Expand
RE: Re: mod comment - SugahKaiju - Dec. 26th, 2016 12:56 am (UTC) - Expand
Re: mod comment - celestinaketzia - Dec. 26th, 2016 01:14 am (UTC) - Expand
Re: mod comment - SugahKaiju - Dec. 26th, 2016 01:46 am (UTC) - Expand
mortymaxwell
Dec. 13th, 2016 02:09 pm (UTC)
Did you file with Paypal?
SugahKaiju
Dec. 14th, 2016 10:09 am (UTC)
I did get a responce from her monday and waiting on a reply back that was sent Sunday.

Since the known incident with the chargeback, I know it takes a second to get the account back active. If not solved by Thursday and contacted, the file will be placed on said account again, and possible freezing again.

Trying to give somewhat civil responce for both paypal and the artist. However, they shouldnt be proded about money being owed since they have said they have the money and is waiting to transfer it through paypal.
(no subject) - mortymaxwell - Dec. 14th, 2016 02:14 pm (UTC) - Expand
(no subject) - SugahKaiju - Dec. 14th, 2016 05:51 pm (UTC) - Expand
mod comment - whoop_zi - Dec. 15th, 2016 11:52 pm (UTC) - Expand
RE: mod comment - SugahKaiju - Dec. 16th, 2016 07:02 am (UTC) - Expand
RE: mod comment - SugahKaiju - Dec. 16th, 2016 07:28 pm (UTC) - Expand
Re: mod comment - whoop_zi - Dec. 16th, 2016 07:29 pm (UTC) - Expand
KumroiRyuu
Dec. 17th, 2016 11:28 pm (UTC)
I've had the exact same issue with her with the messenger bags, two years of nothing, lying and saying they were sent out, then ignoring me and my boyfriend as far as refunds.

Hope things are resolved for ya soon!
SugahKaiju
Dec. 19th, 2016 12:28 am (UTC)
Wow, thisis news to me. I had thought those were sent out to others.
I am really sorry about hearing this.


Have you tried contacting them through twitter? I ask because that is where they are most active and tend to answer the most out of all the forms of communication they put up. If so and they are doing this, Ido encourage you up A_B as well.
mortymaxwell
Dec. 18th, 2016 07:48 am (UTC)
I found her terms of service. https://docs.google.com/document/d/1P8ZeNS_RyYBLiXrvJKzjy-W_zSH1cgeyZ0QQCZz8jHI/pub

She is going against her own tos by taking so long on a refund. "Refunds are now given when a commission is over a month overdue. Unless otherwise agreed on by both parties."

She also has this rule, which gives off pretty big red flags:

"Getting upset or rushing me wont make me do your commission faster, in fact I’ll make sure I do it last. I do have a job, I am busy.

I do know i CAN be a jerk, but I normally don’t voice it towards my commissioners."

Edited at 2016-12-18 11:00 am (UTC)
SugahKaiju
Dec. 19th, 2016 12:32 am (UTC)
The sad part ajout that, its exactly why I just asked forna refund. I could see after it not being done for almost a year, I wasnt going to get anything else from them. So the refund was all I could end up doing with them.

However, just getting the refund, I cant even get an email or any communication from her unless its through my bf. Like, this is rediculous.
So many excuses why something cant be done, why they blocked me in the first place they wont answer, and the handling of business on this part is all over the place.
(no subject) - dragontripmon - Dec. 21st, 2016 03:01 am (UTC) - Expand
(no subject) - SugahKaiju - Dec. 21st, 2016 09:39 am (UTC) - Expand
roxyfur
Dec. 25th, 2016 01:16 am (UTC)
Any updates on this? I hope you've gotten your refund :c
SugahKaiju
Dec. 25th, 2016 06:54 pm (UTC)
I have only gotten my partial refund. Waiting on the rest of the $65 that was suppose to be paid by today.

I still have not gotten personal contact from them, so at this point I think they are going to try and avoid it all the way through.
(Deleted comment)
(no subject) - SugahKaiju - Dec. 26th, 2016 12:19 am (UTC) - Expand
SugahKaiju
Dec. 30th, 2016 07:16 am (UTC)
Posting to let a Mod know that this has now been resolved.
whoop_zi
Dec. 30th, 2016 07:19 am (UTC)
Glad to see you finally got your refund! Went ahead and marked this resolved for you- thanks!
( 50 comments — Leave a comment )

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