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Iceman1984 (Resolved)

Who: iceman1984

Where: http://www.furaffinity.net/user/iceman1984/
https://www.patreon.com/trn
http://o-trn.tumblr.com/

What: Digital art with an animated version for $60. He says it’ll be done in 2-3 months after payment is sent, but I have yet to see the pic done.

When: Spot claimed on May 15, 2016; payment sent on June 14

Proof:

Please note that the artist is Japanese, which means that English isn’t his first language.

My comment in the commission journal, in which I claimed a spot (in case it gets deleted), as well as asking him to give me time to get money in on June (to which he agree)
His PM to me (I've censored out his PayPal address; read from down)
My payment confirmation to him (read from down)
PayPal reciept
My PM to him asking about progress since payment, as well as his reply (read from down)
My PM to him asking for the sketch stage (no response, despite being read)
My comment on his new commission opening journal on Sep. 23, suggesting that he needs to stop taking on more new commissions (in case it gets deleted)
My PM to him asking for a refund (again, no reply)

Explain:

May 15: Iceman opened up for commissions, and so I claimed a spot and told him what I wanted. I also told that I’ll be getting money in on June, and he agree with me.

June 14: I told him that money finally arrived and I paid him $60 for the pic + an animated version.

August 23: A few months past, and I sent him a PM asking for progress on my art, as well as mentioning that my name wasn’t on his current queue (despite being on the queue on his journal from May 15). He responded the next day, saying that he apologized and the his queue doesn’t have all paid commissioners’ names on it. So I gave him the benefit of a doubt and more time.

I’ve also noticed that, for the past few months since I claimed a commission spot from him, he made at least several new journals opening for new commission batches to make a quick buck, and many new commission spots got taken like hotcakes by other people.

That raised a red flag for me as taking new commissions while still having tons of other commissions on your plate is never really a good idea.

September 21: I approached him, asking for the sketch stage of my commission. It was read, but never replied to, despite him posting art in his gallery.

September 23: To no one’s surprise, Iceman has made a new journal offering commissions. So I commented on it, politely advising him that he should consider slowing down on taking new commissions and start finishing several owed commission on his plate first before taking on more. Surprisingly, he accepted my advice.

September 26: 3 days afterwards, I've decided that I don't need the art anymore as I haven't seen any WIP for months. So I PMed him again that I would like a full refund at this point. I haven't heard from him, despite him reading my message (and he hasn't even issued a refund yet, as of now). If he doesn't answer, let alone refund, me for days, I'll have no choice but to file a PayPal dispute.

Honestly, I don't see why he's now ignoring my PMs asking for commission progress and refunds. I wasn't being mean to him or anything; I just wanna know what my commission status is coming along. I'll update as soon as I finally get a response from him.

-

In conclusion, I wouldn’t recommend commissioning Iceman unless he gets his act together and actually finish all the current commissions that he owes to dozens of people, including me. He’s making a bad move by piling up far more commissions than he can handle at this point. But on the plus side, at least he accepted my honest advice about not taking on anymore commissions due to his huge backlog.


Update September 27: He finally replied back and said he just started the work so he couldn't do the refund.

WIP (NSFW)

I approve the sketch and told him to keep at the pic. So here's hoping!

Update September 28: I meant to do this, but I've messaged him again, explaining that it's unfair on his part to deny refunds and that he could've at least do a partial refund after doing the sketch. I do hope he takes my advice to heart when he responds.

Final update September 30: He finally got the commission completed. And the results are just as I ordered.

I'll consider this issue resolved.

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Comments

( 6 comments — Leave a comment )
(Deleted comment)
latiro
Sep. 27th, 2016 09:01 pm (UTC)
Yeah that's what figured. He probably spent my commission money when, obviously, he's not supposed to.

Though he's made a promise that my commission's top priority, I'll have to be wary and keep an eye on his journals to see if he finally stopped piling on more commissions on his already large backlog.
Treveyon20
Sep. 28th, 2016 12:05 am (UTC)
See that is what I dislike about some artists. They find themselves in need of money and open a bunch of commission slots. Then they again find themselves in need of more money and open more slots before even getting half-way through the first batch. And some times it just keeps going until their just so back up with commission orders.

I'm sorry, but that's just not fair to the commissioners because who knows when they'll get it or if they will get their art. I had an experience with an artist like this was worse because she would do same day commissions too. So that really pissed me off see others getting their art within hours where as I have been waiting for months and haven't even be shown a wip. It's a pretty terrible way to run a business.
dergish
Oct. 1st, 2016 02:55 am (UTC)
I've updated the tags and marked this as resolved.
latiro
Oct. 1st, 2016 05:56 am (UTC)
Thanks!
Lacezbun
Jan. 16th, 2017 04:25 am (UTC)
Yeah, I paid for and have been waiting for my commission since January 24th of 2016...as you can see, it's nearing a year since I put in my commission and paid...9 days to go till that I-haven't-seen-any-progress-on-this anniversary!

Very unhappy with the year wait that was supposed to be 3 months or so, and not going to go for it again, nor recommend him to anyone. If anything, I'll be telling people to stay away from commissioning him.

EDIT: I just submitted a beware of my own for this.

Edited at 2017-01-16 06:45 am (UTC)
( 6 comments — Leave a comment )

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