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Beware: Furtastic Fursuits

WHERE: Through Facebook, original sales post was removed by them.

WHAT: $160 DVC small k9 blank with parts installed.

WHEN: August 24th, 2016

PROOF: Initial contact: http://imgur.com/a/Cswp1
Proof of payment: http://imgur.com/a/0iTW8
Asking about shipping: http://imgur.com/a/B6638
Asking again, telling them about USPS pick-up: http://imgur.com/a/pKmd8
Asking, no responses: http://imgur.com/a/zyUQY
Getting a response but nothing promising, then asking for a refund. The last message Facebook says they read was at 2:56. http://imgur.com/a/UAvHV
More being ignored. http://imgur.com/a/WIANH

EXPLAIN: Haley was offering a DVC small canine base up for sale on the "fursuit makers and furry artists" group on Facebook so I hopped on the opportunity since I needed one. Suffice to say I have yet to receive the product and actually ordered 6 resin bases from DVC on the same day a few hours earlier and have already received that before this.

It should be noted that I HAVE called PayPal about it and they refuse to issue me a claim because it was sent through the equivalent of "friends and family" while I had my student account (it sends everything outside of website purchases as such). At this point I may never receive my money nor my product.

EDIT September 19: She has posted a smaller A_B about me to a Facebook group using screenshots I posted above. I censored names of people not involved but she makes bold claims about me scamming other people, calls me "stupid" and a hypocrite, has spent the money I sent for the base so the option of a refund is no longer there and makes some unnecessary comments about my "perfect life". She has yet to message me back since Saturday so I did not know she apparently plans on sending out the base this weekend had I not received these screenshots.
http://imgur.com/a/o6voS
http://imgur.com/a/2uTGc
http://imgur.com/a/muhIM
http://imgur.com/a/Y2GBe

EDIT October 16: I have been asking practically every day for a month now (can provide screenshots, it's mostly just "Any updates?") and finally got them to respond... Just to be ignored again. They claim they'll issue a refund and then go back to the "I'll mail it soon" excuse. At this point I just want the refund because I know I will never see the supplies.
http://imgur.com/a/xOo2X

EDIT October 17: Finally got a response... to find out not only is she 15-years-old, but she can't issue a refund anyway and her boyfriend gets involved.
Our conversation (I admit to getting aggressive towards the end, I had a headache): http://imgur.com/a/cop1C
The conversation with the boyfriend: http://imgur.com/a/ZCYLb

She also decided to write a second Facebook Beware on me, it has since been taken down by the admins of the group but she ironically used a screenshot I took in her first piece of evidence. http://imgur.com/a/RaBYC

EDIT October 18: According to the bewaree and her boyfriend the boyfriend's mother mailed out the package this morning but neither of them are able to provide a tracking number. Here's the conversation I had with him today (language/caps warning): http://imgur.com/a/gf5Uv

EDIT October 20: Was blocked by the user but I received the base today. The box was poorly taped together so it buckled in and the base reeks of cat urine so an animal had to have sprayed it.
http://imgur.com/a/DXUZH

Base was infected with cockroaches. It turns out (upon ripping up it up) the box has pee and vomit stains on it. Lovely. http://imgur.com/a/lsxEN
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Comments

( 84 comments — Leave a comment )
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(Deleted comment)
oceandezignz
Sep. 19th, 2016 03:29 pm (UTC)
OP noted that sales outside of website shopping carts are automatically deemed personal transactions by Paypal with the account type she is using.

Edit: and if you're asking for the personal fb of the bewaree; no she can't share that.

Edited at 2016-09-19 03:30 pm (UTC)
(no subject) - laughsatthunder - Sep. 19th, 2016 03:47 pm (UTC) - Expand
(Deleted comment)
clockmagic
Sep. 19th, 2016 07:31 pm (UTC)
I know I've heard that name before and I think I had problems with them in the past as well. Haven't hard about them since so I just assumed they stopped doing business.

Wish you the best, maybe they'll come to and ship their item, but it certainly sounds unlikely.
laughsatthunder
Sep. 19th, 2016 07:44 pm (UTC)
Do you remember if you bought something from her? If it can be contributed to I'd love to bring it up in another ignored message or see another post about the user.

Hey, if they can't ship things they shouldn't be conducting business.
(no subject) - celestinaketzia - Sep. 19th, 2016 08:16 pm (UTC) - Expand
(no subject) - timelapsedecay - Sep. 19th, 2016 09:59 pm (UTC) - Expand
(no subject) - laughsatthunder - Sep. 19th, 2016 10:26 pm (UTC) - Expand
(no subject) - timelapsedecay - Sep. 19th, 2016 10:29 pm (UTC) - Expand
(no subject) - laughsatthunder - Sep. 19th, 2016 10:30 pm (UTC) - Expand
(no subject) - timelapsedecay - Sep. 19th, 2016 10:38 pm (UTC) - Expand
(no subject) - laughsatthunder - Sep. 19th, 2016 10:43 pm (UTC) - Expand
(no subject) - timelapsedecay - Sep. 19th, 2016 10:49 pm (UTC) - Expand
sewingstuffs
Sep. 20th, 2016 12:14 am (UTC)
Just a heads up, I saw this person trying to make a beware about you on Facebook. Apparently they feel like they are entitled to take forever to ship your item and you are the unreasonable one >.< Don't know if I can link it or not, but I have screenshots incase it is taken down.
laughsatthunder
Sep. 20th, 2016 12:17 am (UTC)
A screenshot would be pretty cool, someone else commented on a smaller beware I left about them saying the same thing but when I asked for a screenshot they refused to give me one, making me think it was fake.

I'm amazed they think they they can write a beware on me when they're ignoring my messages, not shipping my item or giving me a refund. They have multiple options, they're not backed into a corner.
(no subject) - sewingstuffs - Sep. 20th, 2016 12:29 am (UTC) - Expand
(no subject) - celestinaketzia - Sep. 20th, 2016 12:18 am (UTC) - Expand
(no subject) - laughsatthunder - Sep. 20th, 2016 12:37 am (UTC) - Expand
(no subject) - celestinaketzia - Sep. 20th, 2016 12:42 am (UTC) - Expand
(no subject) - laughsatthunder - Sep. 20th, 2016 12:50 am (UTC) - Expand
(no subject) - laughsatthunder - Sep. 20th, 2016 12:46 am (UTC) - Expand
(no subject) - celestinaketzia - Sep. 20th, 2016 12:50 am (UTC) - Expand
(no subject) - laughsatthunder - Sep. 20th, 2016 01:01 am (UTC) - Expand
talentedfool
Sep. 20th, 2016 03:17 am (UTC)
Ugh! That little rant she went off on about you was so unnecessary and uncalled for. No matter how frustrated you are with someone, you don't go around making those sorts of personal remarks. And her claims about you scamming is clearly nothing more than idle gossip when all she has to back it up is "I heard from so and so", and an entirely unwarranted jab at your reputation.

I think that no matter how busy they were, they dug themselves into their own hole by not touching base with you properly and ignoring you. But I agree with others that you did get aggressive, suddenly saying they stole from you. I understand being frazzled and at the end of your rope when they're not responding to messages which makes it hard to talk things out, but it's especially for instances like this where the person in the wrong can turn around and use your attitude against you that you always, always need to maintain a polite, professional tone in transactions. There are always way to be firm without being accusatory.

To be honest I think the moment you accused her of stealing, she should have just refunded you and washed her hands of the matter because that was clearly the moment when any chance of this being worked out amiably dissolved, and if she spent the money, arranged to pay you back in installments instead.

Still though, can't get over her complaining you must have a perfect life because of your age? What a bizarre grievance to have, and what kind of 16yos does that person know. What gross behaviour on her part.
(Deleted comment)
(Deleted comment)
sewingstuffs
Sep. 20th, 2016 01:45 pm (UTC)
As of this morning the Artist beware on the Facebook group that I linked you has since been removed.
laughsatthunder
Sep. 20th, 2016 01:49 pm (UTC)
Huh, really? Or were you blocked by her? Here's to hoping it was actually removed but the caps above remain.
(no subject) - sewingstuffs - Sep. 20th, 2016 01:55 pm (UTC) - Expand
laughsatthunder
Sep. 29th, 2016 12:42 am (UTC)
Still nothing. :( According to the AB they deleted they were going to mail out my package last week or weekend (see fourth link), yet never contacted me about it. Still ignoring my messages.

http://imgur.com/a/V6XNM
laughsatthunder
Oct. 16th, 2016 12:45 pm (UTC)
Edited for new content.
laughsatthunder
Oct. 17th, 2016 07:20 pm (UTC)
Another edit for today. Let's see if she mails my stuff tomorrow.
kayla_la
Oct. 18th, 2016 09:33 pm (UTC)
Any word on that?
(no subject) - laughsatthunder - Oct. 18th, 2016 10:58 pm (UTC) - Expand
(no subject) - kayla_la - Oct. 18th, 2016 11:01 pm (UTC) - Expand
(no subject) - laughsatthunder - Oct. 19th, 2016 12:40 am (UTC) - Expand
(no subject) - laughsatthunder - Oct. 19th, 2016 12:51 am (UTC) - Expand
kayla_la
Oct. 17th, 2016 07:59 pm (UTC)
This whole situation is unfortunate. I agree you were aggressive, and personally I think you should have just accepted her offer when she said she finally found a way to ship in the later messages. My reasoning being there's a higher chance of getting something from her that way, since you're far less likely to get a refund at this point.

That said, I don't think anyone would blame you for being fed up and assuming you'd neither get your base nor a refund at that point.

Please let us know if you actually get your head. We'll tack a resolved tag onto the post, but I think we'll leave the beware tag. The attitude of 'she's 15 so it's not her fault she took money for a base she can't actually send' is a big problem and people should be aware that they think it's okay to steal because she's young. Nothing will change the fact that she accepted money, spent it before sending the product, and then didn't see it as a priority to make sure the product was actually sent.
laughsatthunder
Oct. 17th, 2016 08:04 pm (UTC)
Her boyfriend lives next to the post office so finding this out made me really upset because that means she had that option for two months now. If she was going over to visit him she could easily walk next door and drop off the package. She just messaged me now saying she's going to have him ship it in the morning.

I felt good about keeping calm, then I got upset when I found out the stranger who messaged me was the boyfriend and even more upset when I found out she wrote a second beware on me. I've been working really hard to try and maintain a more professional attitude but I let it slip and I feel really guilty.

If I knew she was 15 I would have never bought it from her in the first place, as someone who is a minor and is just about to turn 18 I've seen so many peers not know how to handle business and use that excuse. It's why a lot of artists don't want to do business with minors, myself included, and I don't blame them!

I think that's what's most important: She took the money, spent it, ignored me for nearly a month and then decided to only take action when I threatened to go to the authorities. It should never have been dragged out this far and it's been a headache.
laughsatthunder
Oct. 20th, 2016 03:18 am (UTC)
Was blocked either some time last night or this morning so if something happens to the package then I can't do anything about it, the tracking number hasn't changed since having it sent to me. Didn't see that one coming.
laughsatthunder
Oct. 20th, 2016 06:51 pm (UTC)
Updated, received the base so the matter is resolved.
celestinaketzia
Oct. 20th, 2016 06:52 pm (UTC)
Will change the tags for you!
(no subject) - laughsatthunder - Oct. 20th, 2016 06:55 pm (UTC) - Expand
hybrid_xisha
Oct. 20th, 2016 06:56 pm (UTC)
*Reads update* Urine stench? And Facebook-stalking? Even "resolved," this entire situation is STILL a complete mess. Talk about a valid beware.
laughsatthunder
Oct. 20th, 2016 06:58 pm (UTC)
I can't even decipher what the smell is. I own (clean) cats so I know it's urine but it also smells like vomit? Human or cat vomit? It's so unappealing it makes me sad. :(
(no subject) - hybrid_xisha - Oct. 20th, 2016 07:06 pm (UTC) - Expand
celestinaketzia
Oct. 20th, 2016 07:10 pm (UTC)
Huh. So there are paint marks on the eyes, and the nose appears to have paint flecks taken out of it. Did she mention that to you prior to sale?
laughsatthunder
Oct. 20th, 2016 07:11 pm (UTC)
there's a roach nest in the mouth. one moment.
(no subject) - celestinaketzia - Oct. 20th, 2016 07:13 pm (UTC) - Expand
(no subject) - oceandezignz - Oct. 20th, 2016 07:14 pm (UTC) - Expand
kayla_la
Oct. 20th, 2016 07:19 pm (UTC)
So you finally, finally receive your item after two months and two third parties getting involved (mom and boyfriend), and it's covered in cat piss and bugs?

Beware well-warranted and I slapped the beware tag back on there. I don't personally recommend trying to actually use this base at this point, though I suppose that's up to you. If it were me, I would take photos as evidence, wrap it up in several garbage bags and take it (and the box it came in) out to the dumpster and chalk it up as a loss.
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