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Artist Beware: Vani/AshKetchumSays

EDIT 11/2/2016: Received both sketches in the mail this past Monday as well as one of the WIPs that was not chosen to be completed. With a lot of poking and prodding, I can happily say this entry is now resolved.

EDIT 10/22/2016: Received the second sketch this week! They actually ended up redoing the WIP of the second, doing two different versions which was super cool http://sta.sh/01937bqah6te http://sta.sh/0t3usskymsy (and will be getting the wips sent to me along with the finished sketches). So here's the finished product! http://sta.sh/0vujuwdnoqh It turned out absolutely fantastic, and I honestly couldn't be happier with the result. I was also told that the sketches would be shipped out sometime this week.
Waking up today, I got notified that both sketches and all the WIPs have been shipped and was provided with a tracking number. Once I post another update receiving the sketches, I'll ask for this post to be marked as resolved.
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EDIT 10/7/2016: I'm assuming the artist knew about the dispute automatically closing on the 4th if it was not issued to a claim. So in spite of that, they did complete one sketch on Monday ( http://sta.sh/017w66edr8e2 ). I have to say, it turned out really beautiful, and makes me super pumped to see how the next one turns out too. They added a bit of extra detail to it too, to make up for all this trouble, which was nice, although since then I have not heard anything back about the second one. Not only that but I only received a photo of the sketch..no high res scan (though I wasnt expecting one as I did pay for the physical copies to be mailed to me as well).
I don't know..I'll send another message asking for an update this weekend..but I'm really hoping they don't decide to just..ditch now, considering the dispute is now closed and I can never reopen it again if I don't receive the second sketch or the physical copies of both.
We'll see...but I'll continue to keep you all posted.
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EDIT 9/14/2016: Issued a dispute over PayPal. Artist immediately contacted me via Twitter and has agreed upon a completion date, that being towards the end of the month. (https://www.dropbox.com/s/if8mxpaqzt3horm/Screen%20Shot%202016-09-14%20at%206.47.48%20PM.png?dl=0 ) If I do not receive an update, refund, or the artwork itself, I will be getting PayPal involved by filing a claim.
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EDIT 9/12/2016: Added some examples of what the finished sketches SHOULD look like to dropbox!

WHO: Vani / AshKetchumSays

WHERE: Twitter
WHAT: Traditional Portrat Sketches ($86.50USD Total)
WHEN: Initial Conversation: Began June 4th 2016
Payment Agreed Upon & Sent: June 14th 2016
Received first pass/WIP of commission: June 25th 2016
Signs of Trouble Began: July 21st 2016

PROOF:
All messages are through twitter, stamped with appropriate dates, PayPal info as well->
https://www.dropbox.com/sh/oeaqa7f60h04n7k/AAAwREd1IFwb0rshXCNV3uPEa?dl=0
What my finished commission SHOULD look like -> https://www.dropbox.com/s/yypupu1d604gljn/Ck7aZUzUUAE2odg.jpg?dl=0 https://www.dropbox.com/s/084xnnkgzv0optk/CkH1H4HUUAEEWTv.jpg?dl=0

Explain: First of all, I am an artist myself who does freelancing, and normally I wouldn't make reports on other artists as I am a very reasonable person when commissioning other artists as I understand how stressful the process can be and how long it can take.
But anyway!

Always been a fan of Vani's work, and seeing that they were offering sketches for a good price got me super excited to finally order something featuring my characters.

June: Communication started off really well! I knew they were taking a lot of commissions, so I honestly wasn't worried about how long they'd take, as I am a very patient person. An agreement for the final paymet was made, and commission progress began. Within a couple weeks, I received WIPs. They DEFINITELY didn't seem as good as her previous sketched portraits she was doing..I could tell they were likely feeling burnt out, but I didn't bother judging too hard as they are just WIPs. Still looking forward to the final pieces.

July: Towards the end of June she gave me a good long update about how they'll be busy prepping to sell at a convention, therefore making a delay on the sketches. Completely fine with that, as I had seen the roughs so I knew they'd get done in no time..or so I thought. Sent in an update of a reference for one of my characters...no response whatsoever, even though they were/are on twitter quite frequently. If you check their twitter account, this was also around the time their troubles rose and they began taking on more commissions, creating adoptables and selling them, trying to earn more money and moving old commissions, including mine, back in their queue.

August: Tried contacting them again for an update. Finally got a response; a lengthy one at that, which I honestly don't care about. I just want to know a time estimate for completion. This was when their housing troubles and whatever else were brought to me personally, though I already sort of knew about based on their twitter posts. I come back rather short, as my frustration began kicking in, knowing they clearly have time to work on my commissions, but is yet, focusing on others, new orders at that, in order to make quick money. I bring up the option of a refund (partial, considering they did have WIPs completed), because at this point I'm doubting itll ever get done and I'd rather give my money to an artist more reliable and professional, despite how talented Vani is. No means for refund at given time, so we agree that the following week she'll have them done, and once again, I remain patient with them.

September: At this point I'm just fed up and frustrated. Way past the date we agreed for completion, so I ask for a refund. Comes back saying they're completely unable to, yet, oh look! In one of the screenshots I provide, they just received money from a recent auction, but yet, still can't refund me my portion of payment for the pieces I commissioned from them (no idea how much the Auto Buy went for in the auction, clearly a lot more then the previous bid though). At this point I stop replying. I'm not getting my money back, my art will not be completed.

If it's done, it'll be a miracle, but for now, I HIGHLY recommend NOT commissioning this artist until they smarten up, sorts out their financial situations and develop a better professional attitude when doing business with clients such as myself.
I've spoke with other friends who have commissioned them and they're also waiting on art from them (though at a much longer wait period than myself) and they're equally frustrated.
I'm just completely disappointed in this whole situation, and definitely don't want others going through this with her as well. I'm fine waiting long periods of time for art, but when I see her posting more art, adoptables, commissioning openings, etc, its like a big slap in the face to those still waiting on art from them.
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Do not go after persons posted about here, by leaving comments on their art pages.
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Comments

( 27 comments — Leave a comment )
whoop_zi
Sep. 10th, 2016 11:48 pm (UTC)
mod comment
Hello! We've gone ahead and approved this post, but I'd like to give you a heads up that in the beginning of your post the dates are a little borked, and from what I understand Vani's pronouns are now they/them, in case you'd like to fix those things!
nicnak044
Sep. 11th, 2016 01:44 am (UTC)
Re: mod comment
Ah perfect, thanks for pointing that out to me! (Especially the dates LOL clearly tired atm xD)
I'll make the change now (:

Edited at 2016-09-11 01:51 am (UTC)
Treveyon20
Sep. 11th, 2016 01:19 am (UTC)
Honestly at this point I say file a claim if you can.
nicnak044
Sep. 11th, 2016 04:56 pm (UTC)
Would you happen to know how I'd go abouts doing this?
Would this be over FA or Twitter?
(Deleted comment)
Treveyon20
Sep. 11th, 2016 05:45 pm (UTC)
Not sure what you mean through fa or twitter. You paid via paypal so you can file a claim through themm

Edited at 2016-09-11 08:37 pm (UTC)
latiro
Sep. 11th, 2016 01:41 am (UTC)
I'm disappointed to hear/see that Vani still hasn't changed at all, even after 4 years since a previous beware about them. I mean, yeah, their art's nice, but their business practice and attitude? Not so much.

At this point, I've just unwatched them seeing that, as mentioned before, they remained unchanged business-wise. And in all honesty, they really needs to stop taking on more and more new commissions on their plate to make a quick buck and ACTUALLY get their act together enough to finish the older ones, let alone refunding people.

Beware well warranted.

Edited at 2016-09-11 01:46 am (UTC)
whoop_zi
Sep. 11th, 2016 01:57 am (UTC)
This is disappointing. I was really hopeful when they came back last year to set things right, it's really a shame to see them falling back into their old habits. :/
Rachael Walters
Sep. 11th, 2016 09:51 am (UTC)
As always, their money issue should not be YOUR issue, they should not have spent your money until it was complete.

Vani really needs to learn how to limit where they are spending as well as their own limits in general.
ninjakato
Sep. 12th, 2016 01:37 am (UTC)
Firstly, hello nicnak044! Long time no see -- I wish it wasn't on such matters but I saw this and thought to share my view.

It is kind of sad about how this all happened -- I know at least 2 people who are waiting on either a refund or art from Vani and she seems to kind of avoid giving either... However, I do see her posting some adopts and almost 99% of them get ABs in amounts well over 100$.
As to why she can't spend some of that money repaying refunds is beyond me. Then again, given her avoidance tactics it's likely she either spends the money on stuff or lives a particularly costly lifestyle [/speculation].

Either way I hope you get something for all of this, I hope everyone whose owed gets something as well. I'm saddened she hasn't really changed all too much since her last episode with dropping the ball on commission work.
Here's hoping she matures a bit and does what's owed or at last attempts to =/

Edited at 2016-09-12 01:39 am (UTC)
slyminera
Sep. 12th, 2016 04:19 am (UTC)
Not as big of a deal but she still owes two trades from 2009 to one of my best friends, so can't say I'm all that shocked she hasn't changed one bit. :/
bearprince
Sep. 12th, 2016 05:31 pm (UTC)
This is a reminder that posting A_B links to an artist's FA page (or on any other social media/art account) is considered harassment and is against A_B's rules. If we see anyone from A_B doing this you WILL get a warning.
(Deleted comment)
kayla_la
Sep. 12th, 2016 06:02 pm (UTC)
We're talking about the random user who posted the link to this to Vani's page, not your journal. You're allowed to talk about it since you're directly involved.
nicnak044
Sep. 12th, 2016 06:03 pm (UTC)
Misread the comment, sorry about that!
nicnak044
Sep. 12th, 2016 06:03 pm (UTC)
Misread your comment; sorry about the previous comments!
celestinaketzia
Sep. 12th, 2016 07:09 pm (UTC)
Mod comment
Howdy, please be aware that comment deletion is against our rules. Go ahead and look over them in the meantime, and in the future PM a mod to screen any comments.
n
Sep. 13th, 2016 07:44 am (UTC)
The last time they were posted here, some people were mentioning they've been owed since 06.
If they haven't been compensated and Vani continues to take on more work... ho man. Over TEN YEARS some people have been waiting to see ANYTHING from them.

They really won't change their ways at all, they really have not learned :/
roxyfur
Sep. 13th, 2016 03:13 pm (UTC)
Also, I don't have a screenshot to prove it, but I'm pretty sure the AB was $300. If anyone can back it up or provide different info, feel free to. Just thought I'd mention it, as a friend of mine was bidding on it before it was AB'd so I glanced at the description.
laughsatthunder
Sep. 14th, 2016 12:32 am (UTC)
This makes me sad, I've been following them on Twitter for a long time now and was eager to get a sketch from them, especially with the same examples you posted above. Unfortunately I can't agree with their practices and seeing comments about how they owe others art since 2006 is really concerning.

I second the notion of filing a claim on PayPal to get your funds back.

Also saw that auction for the character, I think the AB was around $300 or so.
leahtaur
Sep. 15th, 2016 12:01 am (UTC)
I am so glad you filed a dispute with Paypal. Would the timing work out that you could expect to have the artwork in your hands before it expires? Because it would be just like her to have finished artwork scans to show you in order to get you to close the claim and then never get around to mailing the physical pieces. Maybe you could ask her for a tracking number to ensure she actually mails them before closing the claim.
Rachael Walters
Sep. 15th, 2016 09:47 am (UTC)
I would not close it even if tracking number was given as it can be fake or for something going to another location/mailed to herself to make it seem like she sent it out -shrugs- I have seen it happen before
smoknash
Sep. 19th, 2016 11:49 pm (UTC)
This artist has owed me a commission for well over 4 years now. I pretty much gave up trying to contact them after they constantly ignored me. I really hope you get either your art or a refund from them, and I'm sorry to see you going through such hassle. Good luck!
xnir0x
Oct. 4th, 2016 07:03 pm (UTC)
Did they do the art actually? Or did you get a refund in the end?
nicnak044
Oct. 7th, 2016 03:02 am (UTC)
I still need to post the update on here but I received a photo of one of the sketches on Monday. I have yet to see the second one as well as receive both in the mail.
I'm kinda thinking since they knew the paypal dispute would close, they made sure to at least get one done so I don't go through with a claim :T I dunno..we'll see what happens. I plan on poking then about the second sketch over the weekend.
celestinaketzia
Oct. 7th, 2016 03:05 am (UTC)
I would honestly escalate to claim and send back the funds for whatever they do complete.
nicnak044
Oct. 7th, 2016 04:07 am (UTC)
I can't.
I had till the 4th of October to escalate a claim, otherwise it automatically times out and I cant reopen it as a dispute again :T Stupid paypal..
whoop_zi
Oct. 26th, 2016 05:57 am (UTC)
I'm very pleased to hear Vani has finished the work and shipped it out! Do let us know when the sketches arrive- I'll keep an eye out for another update so we can mark this resolved for you.
( 27 comments — Leave a comment )

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