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Beware: TheAquaticRebel/Kreayashion

WHO: TheAquaticRebel (dA) -- Deactivated August 2016 -- New account http://kreayashion.deviantart.com/ Deactivated as well (August 28, 2016) -- (edited) http://loyderwo.deviantart.com/ New new account (Appears to have been abandoned)


WHERE: http://www.theaquaticrebel.deviantart.com // http://kreayashion.deviantart.com/ // http://loyderwo.deviantart.com/

WHAT: $150.00 YCH fully detailed commission

WHEN: May 27th, 2016 - August 4th, 2016

PROOF: http://ninjakato.deviantart.com/art/The-Aurora-Singers-YCH-CLOSED-611035951 (Original piece)
http://comments.deviantart.com/1/611035951/4137225015 (Comment inquiring to purchase)
http://ninjakato.deviantart.com/art/The-Aurora-Bringers-YCH-Comm-612444595 (Completed piece)


EXPLAIN: In May of 2016 I opened a YCH with multiple characters which were $150.00 each 'The Aurora Singers' (YCH CLOSED).
One was bought by someone and a short time later the other was bought by TheAquaticRebel.

At the time I was doing commissions under post-pay -- Meaning I would be paid after completion. I had done this originally to save myself anxiety by feeling the need to rush to get a piece of artwork done because it had been prepaid.
While TheAquaticRebel had offered originally to pay beforehand --
http://sta.sh/0e24dsjhdb6
I declined because I was pretty busy at the time and didn't want to run the risk of taking too long to get work done (I was in the process of packing to go overseas for a few months).
Between May 28th and June 1st 2016 I had completed the commission and sent a note to let TheAquaticRebel know it had been completed and I was ready for payment to be made --
http://sta.sh/026ikm0uink5
I figured it had only been a couple days and I hadn't heard anything back from them to warrant a possibility that they wouldn't be able to pay. The other person who had bought the other half had paid promptly within a few hours after I'd sent the finished product.
Unfortunately, that's when the situation went downhill and I received this as a reply --
http://sta.sh/085pjoiu0ra



I had never heard of this happening but I asked around a bit and prodded Google.com for information of similar situations and ways to fix/repair it, not only to be paid but for TheAquaticRebel's sake as well because I imagined that situation is a pretty scary one to be in.
A few people told me that PayPal doesn't shut down your account or delete it unless you ask them to under the pretenses that your account has been hacked/used by someone else without permission.
Also, someone else pointed out the "PayPal bill" section which TheAquaticRebel spoke of -- PayPal doesn't send bills... They send business activity and payment histories monthly to show how much you have made/earned and how much you have bought in that month.

Still, I gave TheAquaticRebel the benefit of the doubt and figured if anything they had a bank account and would likely offer to pay with that instead should their card take too long to arrive.
The day after (June 4th, 2016) I sent a reply to their note inquiring as to when I could expect payment as banks usually only take 4-7 business days to send you a new card (even in the UK) and I was going to be unavailable for a week and a half or so as I would be traveling and thus unable to view my dA notes
http://sta.sh/0rqa1qoxwye

A week and a half's time seemed ample time enough to get everything sorted, more so when money and possibly identity theft was involved; I'd be chomping at the bit to try and get everything sorted!
A day later I got this
http://sta.sh/0bl5yxjjcnb
as the only reply which seemed to be the tipping point for me to understand this person was yanking my chains. Their reply was so lackluster and 'meh' -- as if to say "I owe you $150/115£ but I can't be bothered" -- which really kind of annoyed me as I kept thinking of how I'd be in that situation.
I'd be in slight hysterics because this is finances that were being messed with AND I'd owe someone 115 quid for work they'd already done.
However, I digress -- I replied with as at this point I was beginning to realise the outcome was likely going to be dismal and it was looking less and less likely like I was going to be paid.


Time warp to a few weeks later in which I hadn't heard any updates or gotten any notes from TheAquaticRebel about what was going on despite asking them to keep me posted. I don't know of any banks that take 2-3 weeks to send a new card and it's pretty easy to set up a new PayPal with a bank card (I use it myself and have had to change cards before). There had been no word from them so I sent them a note to inquire --
http://sta.sh/024dabpy0amk
and funnily enough they replied the same day with --
http://sta.sh/07l9sx60i0e


I had NEVER heard of PayPal doing this unless the person didn't have the amount in their accounts (PayPal or Bank) and even then, looking up this situation all I could get close to was a glitch that was a one time thing and usually sorted itself out after re-sending an invoice. However, after talking to other people about this -- I was curious for multiple opinions at this point -- they openly admitted that this just seemed like another excuse; a convenient one at that -- Fake a PayPal glitch.
Regardless of my unease -- More so at the fact this all seemed phishy to me and I was not sure I wanted that kind of connection to something of that oddness -- I sent them my PayPal.Me link instead for them to send the payment. I got nothing, including no notification from them letting me know they'd even bothered to send a payment.
So at this point I wanted some kind of visual proof of this situation happening, a screenshot if anything --
http://sta.sh/0s60gw7erao
because I was ridiculously confused by that time. I couldn't find any direct information about this glitch being consistently replicated like TheAquaticRebel was claiming. Again, I got nothing -- no proof nor reply.

August 4th, 2016 -- a couple weeks later I once again wanted to try and touch base with TheAquaticRebel on what was going on with the payment as I felt surely by this time they would have figured something out but at this point with the lack of proof that there was something wrong I was being told by several people to flip them onto Artists_Beware because to them they seemed to be nothing but a scammer --
http://sta.sh/01izcvl8v9et

I got this reply --
http://sta.sh/018l60fboufu


This is where there was the massive red flags -- mostly over the "PayPal won't do anything about it" because I knew damn well PayPal's support team are not that useless. I've had issues with my account before and any time I'd called them, no matter what the issue, they were always willing to help. They would pretty much always have an answer and if they didn't they would advise on ways and things I could manage things.
The fact TheAquaticRebel spoke as if PayPal's people were like "Oh, you can't pay merchants for things? HAHA, OH WELL, nothing we can do :lol: Sorry~"
The only thing; the ONLY thing I can see happening is them saying "The issue wouldn't on our end but your bank's as there's likely something going on with your account there. We'd advise you to call your bank and discuss it with them. For now what we can do is suspend any payments leaving your account within the last month since the time of the invasion until now to prevent any further unauthorized usage of your account and funds. If you are continuing to have issues using your account even after calling your bank and getting the OK from them that everything is fine, please contact PayPal again and we will investigate further."
Which is pretty much what I got in an email reply when I inquired about the situation with PayPal's help team.

TheAquaticRebel also made it out as if they were upset which their lack of cooperation really betrayed that -- More so when all they had to do was provide visual proof of what was happening as I even offered to give insight to help them.
However, again... I gave them the benefit of the doubt and offered once more to help alleviate the situation -- This time by offering to bill their bank directly so it would be easier as there'd be no faffing about with PayPal as it was obvious there was issues with it -- http://sta.sh/029jxiy70vor I was concise but stern on the matter and I heard nothing back.
A few weeks later I sent them http://sta.sh/019bmkyv12n3 and from then on I had heard nothing back AND they have since deactivated their account...


So, here I sit -- Literally having to just deal with $150/115£ worth of work done never to be paid. However, if I can do anything I can warn people about this person. I gave them more than enough time and patience when dealing with the situation.

I know it seems harsh but again, with the lack of proof and cooperation I feel genuinely put off and therefore I was told to place this publicly as a warning.
I wouldn't be nearly as upset about $20 or even $40 worth of work as I could simply redo the piece but $150 is too much to just throw off without a warning.
I'm well aware I should have taken prepay when it was offered, but I had my reasons for not doing so at the time -- Not to mention there might have been bigger issues if I had.

EDIT-- (Apologies but they made a new account AFTER I had submitted this so there's some things to be added)
TheAquaticRebel deleted their new account which was kreayashion after someone who'd seen my warning asked about the YCH. They then moved to the new new account loyderwo in which they noted me asking me to read a journal they'd written addressing the issue.
The claimed to have been harassed before and after on Instagram -- which I should mention I never even knew their Instagram nor did I mention any other site they were on as I didn't even know of any others. So, if they were indeed harassed on there it wasn't because of anything I'd said.
I had also not made this situation public until a few days ago when I was advised to make a warning in case others had had the same thing happen with her. It was only then that I had someone note me with other accounts she had made elsewhere but I did not mention a single one of them other than her dA. I was unable to see any comments posted on her page, or even if there were any as she'd deleted her account very soon after.

I read the journal she'd written and it basically states they cannot pay me due to being hacked and their PayPal again being messed with so at this point I'm just severely at odds on the situation.
I'm out $150.00 of work and I feel like I've been played. I know I should have asked for prepay; lesson learned. However, this just feels like she didn't have the payment even when she said she did otherwise she would have been okay to pay through her bank instead.
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Comments

( 9 comments — Leave a comment )
straviios
Aug. 31st, 2016 11:28 pm (UTC)
I've been commissioning artists since 2010 and the only few problems I had with paypal was the site itself being all buggy at times

(like deleting all of my contacts!) and people's accounts that were newly created when sent payment, but other than those minor annoyance, mostly all went smooth!

(found my password for this account again!!)


ninjakato
Sep. 1st, 2016 07:17 pm (UTC)
Yeah I could see a minor glitch happening (I've had them but PayPal was usually quick to help or at least advise me on what to do when I asked).
However, first it was her PayPal was being used by someone else and was shut down, then it was hacked, now it's just a case of I don't know what was really going on.
She also failed to show proof of the glitch -- which I know if it were me and I were in her shoes I'd of been ready and willing to show proof that something was going wrong with PayPal and not me myself.
I got told I'd maybe get proof but otherwise there was no response.
celestinaketzia
Aug. 31st, 2016 11:54 pm (UTC)
So they made a journal, but have not otherwise attempted to contact you? Well, here's to hoping they resolve this asap.
ninjakato
Sep. 1st, 2016 12:00 am (UTC)
They made a journal and noted me to read it. I read it and kind of got a whiff of what thier plan was.
They said they wanted to work it out but then later said they couldn't pay me in a really to someone else... I'm uneasy about the fact they only contacted me after I posted a public warning, otherwise they ignored most messages previously.
purpule
Sep. 1st, 2016 08:07 pm (UTC)
So, they can't pay you, even though they totes have the money, because their paypal works

THEN puts up a journal begging for commissions otherwise they can't pay you? and how are they going to get paid for their commissions without paypal? What alternatives do they have set up? and if the issue is that their paypal doesn't work, not that they don't have the money, why aren't they just trying to find alternatives to pay YOU rather than getting their commissioners to find alternatives to paypal??

Yeah, beware 100% warranted - I don't believe they had any intention of paying you, and from their mentioning of other artists and "paypal issues", methinks that any of the ones they did pay they put chargebacks on them.

ninjakato
Sep. 1st, 2016 08:36 pm (UTC)
That was my thought pretty much. As I said previously, I could understand a PayPal glitch happening as they do but the run around that came after was just a bit much.

I was kind of confused about the whole "Opening commissions to pay" because that tells me they're going to attempt to pay me in DeviantART points which are virtually useless... You can convert them to money via PayPal but it can take up to 14 days and even then the original agreement was in US dollars -- not dA points.
I offered to invoice their bank which works via PayPal and every time I mentioned it I got no reply, not even to tell me that wouldn't work.

In the beginning they may have but at this point they just kind of faffed about far too much with $150.00 worth of work already done and I'm not really keen on dealing with someone whose PayPal boogers up that badly so often; more if it's been hacked. That's the turn off.

I don't even know how to respond to that journal either because in the end I know she'll try to make a deal but I just feel a bit too drawn out past being okay with being tossed about on basically nothing, know what I mean?
I didn't want to write this article, I really didn't but to me the way everything unfolded and the lack of responses and evidence presented I just feel like this situation was a coup from the start.
starcharmer
Sep. 2nd, 2016 12:22 am (UTC)
Is there any way at all you can re-do her character as someone else's and get paid by someone else [re-sell her part of the YCH]? At least then you could recoup some of the loss from it, but I understand if you feel it would be too much work. Essentially getting paid once for doing the work twice. :/ But maybe you could just take the hair off and re-color the fur or something. At least it would remove her character from the image so she wouldn't be getting your work for free, though [even watermarked].
ninjakato
Sep. 2nd, 2016 12:49 am (UTC)
I think I may be doing that since I had a few people suggest that. It would at least be something.
Someone suggested she pay in dA points but those things are basically useless to me as they take ages to accumulate and to be converted into actual money :(

Either way, I'll likely resell the slot, if anything for a bit less than before.
Thank you for the reminder and suggestion!
(Deleted comment)
( 9 comments — Leave a comment )

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