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Artist Beware - Honesty.

WHO: Honesty. [current account], Sailor., SailorBases, yoloswagdoctor [old accounts]

WHERE: http://www.furaffinity.net/user/sailorbases/ & http://www.furaffinity.net/user/honesty./

WHAT: Custom bases for my species for rp/adoptables/etc.. 3 separate bases [1 for each species] or 1 base with tons of options for customization.

WHEN: May 29, 2014 - First contact made + commission + price agreed upon + paid.
Asked for update September 2014. Heard nothing back.
Asked for another update on Halloween 2014. Heard back & gave info again.
Heard back Nov. 11 - Offered to try to get sketches for preview that night. I agreed.
Didn't hear back again. Posted public journal about refunding everyone on Christmas day 2014.
June 25, 2015 - Offered art to those who wanted it instead of refund. Took art option.
June 29, 2015 - Sent info to new account when I realized the old one wasn't being checked.
Oct 27, 2015 - Sent a note asking for updates so I could add that to my owed list.
Nov 4, 2015 - Note was read, not responded to. Sent a rather abrupt note asking for a response and got one - asking for all the info again + price paid while indicating I might be refunded instead. Sent info back and stated I would prefer my refund SOON if that was what she preferred to do.

PROOF: Initial PM requesting a base - http://i.imgur.com/KA5MDKm.png
Accepting commission, price given, me accepting it - http://i.imgur.com/cUfXKz0.png
Paypal info given, told her I paid - http://i.imgur.com/mXHL3QA.png
Paypal proof of payment - http://i.imgur.com/j8tQOVI.png
Checking in September 17, 2014 - http://i.imgur.com/ItQhZ05.png
Inquiry on Halloween 2014 - http://i.imgur.com/Btc7IeU.png
Response on Halloween 2014 to my inquiry - http://i.imgur.com/jCe5y8T.png
Offer to sketch things up that night, Nov 11, 2014 - http://i.imgur.com/JSImwcx.png Last contact from them that year.
Refunds instead of art, leaving community, etc journal on Christmas 2014 - http://www.furaffinity.net/journal/6370870/
Offering art instead of refunds June 25, 2015 - http://i.imgur.com/kfd3p1v.png
Telling them I wanted the art instead as per their journal - http://i.imgur.com/D381Bi6.png
Note sent on June 29, 2015 - http://i.imgur.com/thJbatg.png [cut off custom info at bottom of note]
Checked in with them since I saw them posting and doing commissions on Oct 27, 2015 - http://i.imgur.com/szFqbOG.png
I was admittedly short here on Nov 4 2015 due to frustration at seeing them post but not responding to my note - http://i.imgur.com/S82hYoR.png
My final note on Nov 4, 2015 - http://i.imgur.com/OW6Has1.png [blocked out my custom info as I didn't think it necessary to the beware]

EXPLAIN: I commissioned Honesty. back on the 29th of May in 2014. I contacted her asking about a custom base - she had a journal up on her bases account [now abandoned] offering them. Once we'd worked out the details I paid her $36 for them total.

She had a lot of RL issues happen and I was happy to wait. I realized she was not really doing much on her bases account and contacted her on her [then] new account - Sailor.. I didn't get a response initially and contacted her again on Halloween 2014 asking what was going on and for updates. Got a response [you can see in the screencaps above] and I thought everything was worked out. Didn't hear back from her til over a week into November, when she offered to sketch up previews for me to approve. I was happy with that and said as much.

I didn't hear from her again at all that year. On Christmas she posted a journal [listed in proof above] about refunding everyone. I was unhappy since I'd wanted the bases but understood that she'd had a hard time. We got slow updates for a while, with promises of refunds but nothing really being done, up until June.

She made a new journal offering art instead of refunds for those of us who wanted it. I really wanted my art so I contacted her as requested and let her know I'd love to do that instead. I figured she would get on them and it wouldn't be too long a wait. Wrong.

She has taken on many new pieces, continued to work [slowly] on old pieces, but rarely gives updates. I was getting somewhat frustrated and decided to contact her to touch base and see what was up on Oct 27 since I saw she'd been posting owed art and new stuff as well.

My note was read but never responded to, and I saw her continue to post and interact with people on the account. I got somewhat frustrated and sent her a short note requesting a response to my note. She did respond, but indicated she might need to do a refund instead of the work. I responded back letting her know that was fine, but if she was going to refund I'd really prefer it SOON since I've been waiting for almost a year and a half at this point and that is a ridiculous amount of time to be waiting for anything.

At this point I just want to be done - art or money asap so I can mark this as done in my records and stop stressing out over it.

EDIT: I have finally gotten a response, though only after I sent a new note. I've seen her post up repeated new YCH flat priced pieces and auctions and complete personal pieces as well as gift art + a few commissions, but I don't know how much of that is old owed things and how many are new things. I know that she has taken on far too much and is still taking on more work, because of various situations in her life. With that said, I don't think that taking on even more pieces when she's already so far behind is wise - at the very least the older pieces need to be done before the new ones.

I am probably getting a refund she says [as of 2/13/16 when I sent a new note]. She says it may take a while though and will be in payment plans. I'm more than slightly irked by this because I didn't get to pay her in payment plans to order, but it is what it is. I do not consider this resolved and will not until either my art or the money is fully refunded.

EDIT 2: I delayed my response to her for 2 reasons. 1- I needed time to cool off because I was angry. 2- I had some things going on elsewhere. I sent my response to her on 3-3-16 and apologized for the lateness. You can see that here - https://gyazo.com/52a50045a15b08d379c0f54b51c07966 and then noted her again on the 6th when I checked and she'd read it, posted journals and other things, and not responded. You can see that here - https://gyazo.com/e77ff4cfa2fb8b7df3c130ba042e279e . I feel I was fairly neutral, though I am admittedly growing impatient because I just want my money or my art, or at the very least a better estimate than the very vague 'it might be a bit' in the notes. I don't mind if the money isn't right away, but then I saw her taking commissions for spotify premium, which bothered me as I feel a refund should take priority to luxuries of that sort. I have also left a shout on her main page today asking her to please respond to my notes. Both have been read, she's been active places, and I'd really just like this to be resolved. You can see that both have been read here - https://gyazo.com/52a50045a15b08d379c0f54b51c07966

EDIT 3: I left a shout on her page on I want to say the 12th of March. It's been deleted [should have screencapped, my bad] but I did get another response. I proposed swapping the base, as it was a large commission, for a single full body piece since the amount was the same [within the range listed for them, anyway] and after my shout she responded asking me not to leave shouts. I pointed out that's been the only way I get timely responses, but dropped it since I was getting communication now. She agreed to the swap to a single full body piece and is supposed to be updating her queue soon with a public list so everyone can see where they are. While I'm still upset, I'm less angry now that I've gotten some responses and have moved forward on at least swapping for something that should be easier for her to complete and is fair with her rates [admittedly the base was priced quite low for the number of things I'd be getting]. If all goes well and she gets her queue down, I may consider commissioning her again in the future should she be willing as I really do enjoy her art style. Still don't consider this resolved, but will come back to let you know once it is.

EDIT 4: I got my finished piece, and it's perfect. I consider this resolved and would recommend people commission her once she's got her queue down a little bit. She's gotten a lot better about communication and I'm pleased with the outcome.
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Comments

( 11 comments — Leave a comment )
(Deleted comment)
DeadGalaxyX
Nov. 20th, 2015 12:54 am (UTC)
I'm honestly surprised she hasn't been posted here sooner. She jumps from account to account a lot (her old one before Sailor. was Yoloswagdoctor, and she might have older ones). She's also close friends with Pewpewpewpie (also has an A_B post), who has been SO aggressive and rude to people that are just asking for updates from Sailor./Honesty. .


She also owes me a refund from that "refunding everyone" thing. But it was only a $5 icon, so I don't really care too much. She's fine to buy premade stuff from (like adoptables), but I wouldn't commission for custom work because of how flippant she's acted with commissions.

Edit: On another note, she seems really young (HS age) and I think shes' taking on WAY too much work.

Edited at 2015-11-20 12:54 am (UTC)
yuki_fox_demon
Nov. 20th, 2015 10:34 am (UTC)
If she's that young, I'd be wary doing business with her at all...
noxatrum
Feb. 13th, 2016 09:12 pm (UTC)
Yeah, I'm not sure how old she is though she does seem very young watching her behavior and interactions. I didn't know what a bad rep she had when I ordered because I was only watching her bases account.

Edited to add: Pewpewpewpie is actually one of the reasons I was so hesitant to make waves to get what I am owed. They've been vicious and aggressive and I didn't think I could handle being attacked like I've seen them do in journals/etc. but I decided this needed to go up in the end because no one else deserves to go through the frustration I've been experiencing with this artist without at least being warned about the possible wait time and behavior issues.

Edited at 2016-02-13 09:22 pm (UTC)
teekchan
Nov. 20th, 2015 05:11 am (UTC)
I did a trade with her and it was awful. Im glad she's finally posted here.
noxatrum
Feb. 13th, 2016 09:14 pm (UTC)
Was it? I wish I'd known more about her when I ordered. I'd only seen the bases and they were so cute so I thought I'd order custom ones. Learned my lesson, that's for sure. :/

I figured she needed to be posted because I know I'm not the only one who's been jerked around and made to wait for ages with little to no communication.

Hopefully it'll be a learning experience for her because she really does have cute art, but the work ethics displayed are deplorable.
noxatrum
Feb. 13th, 2016 09:30 pm (UTC)
Have an update, though it's not a great one. I've edited the submission to reflect.

Basically - I waited for Honesty to get internet back, saw it come back, saw an immediate emergency and sat back to wait for that to be sorted and then contacted her. I've asked for my art or a refund soon and was told that I would be getting a refund more than likely but it would be a while and would be in payment plans.

I'm not pleased with this because I'd have preferred the art - she does have a cute style - and I know she's been working again since I've seen new pieces go up since she got net and they got their emergency sorted. I'm also not pleased that I've been told a refund will take a while and will be in installments. $36 at her current prices wouldn't be hard to earn and get to me, but it is what it is.

I certainly won't be buying from her again, though I do hope she takes this whole situation with her massive queue and learns from it.
noxatrum
May. 19th, 2016 11:49 pm (UTC)
Another update!

A good one this time. She's gotten a lot better about communication and if she can keep up the good work and get through her owed art I'd definitely consider purchasing from her again. I've gotten my finished piece a few days after a wip was given and I'm in love with the final product.

Moarte Kontis
Jul. 22nd, 2016 07:32 pm (UTC)
This is lidachris
I purchased a commission in March and waited to see my chibi posted.
It's now July , so I sent her a note asking if she has any progress. She had no memory of my commission first off, second I had to show her proof of it all and than she promised me that she would have a WIP in three days. Now it's 3 weeks later and I have yet to hear from her.
So I noted her last night 7/21/16, and she read the note but did not respond.
She's on repeat now and I am highly upset on this now.
spicexcake
Jul. 23rd, 2016 06:42 pm (UTC)
Re: This is lidachris
Yikes, not remembering a commission like that is pretty alarming. I'm waiting on work from her too, though not nearly as long as you've been waiting, though I'm getting pretty fed up with all the constant excuses and poor communication too. :/
(Deleted comment)
celestinaketzia
Aug. 6th, 2016 12:01 am (UTC)
mod comment
Howdy!

It's a little unclear, but it sounds like you're asking advice for an issue that has nothing to do with this artist. If that is what you like, commenting on user's bewares is not an appropriate place. Folks might think you're having an issue with the bewaree.

If you need help on a certain situation you will have to submit an advice post to the community via the "Post to Community" link.
( 11 comments — Leave a comment )

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