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Beware: RachVerity (resolved)

WHO:
Rach Verity, rachykins

WHERE:
http://www.furaffinity.net/user/rachverity/
trello with an insane backlog: https://trello.com/b/kDddOtiK/commissions-list

WHAT:
Digital art

WHEN:
First discussion on June 20th 2014, agreement and payment on june 25th 2014. Still waiting on art or refund.

PROOF:
Initial agreement on a journal post: https://archive.is/7XgP4 Relevant bit: http://i.imgur.com/be3gpyl.png
Confirming through note: http://i.imgur.com/8us9VDu.png
Payment: http://i.imgur.com/VtHrbzD.png (I actually gave $75 because I got a deal on the regular price of $100 and felt bad about it)

EXPLAIN:
Well, it all began a while ago. I needed a char sheet for a new character and since I commissioned her before and didn't have any problems with her, save for a single commission who was a bit late, but ot critically yet, I decided on rachVerity.
Since I still had some details to work out, I started by just asking for her price, not yet a commission: http://i.imgur.com/hXPk5p5.png
She answered that it would be about $100: http://i.imgur.com/NaTAO36.png
Shortly after that, she made a journal about how she'd do "anything including ref sheets" for $60. I got a spot for that: https://archive.is/7XgP4 Relevant bit: http://i.imgur.com/be3gpyl.png which she confirmed through a note: http://i.imgur.com/8us9VDu.png
Payment: http://i.imgur.com/VtHrbzD.png
After some problems due to FA losing notes, I sent her the full description on June 25th: http://i.imgur.com/ll2uYbq.png which she confirmed: http://i.imgur.com/npdmUu3.png

Just a couple of days later I sent her a note about how I'd like that ref sheet before another (pending at the time) commission, which she ignored, the other commission was posted a few days later: http://i.imgur.com/Ob04dxb.png
I didn't care too much at the time because it was great and only a couple days later, I just felt like I should mention that.

About 4 months later with no update, no word, no anything, I decided to inquire. I was kinda pissed at the time because while keeping me (and others from what I could see) waiting, she gave away one commission/YCH after the other and constantly made journals about how commissioners would surely get their stuff, which never happened. (During the whole time waiting, there hardly were a week without a commission journal going up, which still do, just go check her journals).
Since I actually wanted that ref sheet as soon as possible and it was obviously not happening, I decided on cancelling the commission and getting a refund. Nice as I was, I offered to wait a bit for it because she posted in journals about getting a new place to stay and I know that this eats up money faster than garfield eats up lasagna. http://i.imgur.com/QGu9qK9.png
She confirmed at the time that she would refund it: http://i.imgur.com/W8WkOD4.png
She even offered to make it up with a free piece of art: http://i.imgur.com/dc11llr.png (I declined that one as it felt not right accepting that to which she said that I'd get at least a 50% discount on future commissions. I somehow don't think that's gonna happen)

Another 3 months later I just asked what was up. I offered to convert it to a wing-it if that was easier (note that a wing-it is obviously less work than the char sheet it should have been): http://i.imgur.com/vIUrkSP.png
She said that would probably be faster and that she rather saves for her birthday instead of paying her debt: http://i.imgur.com/BHqTNoS.png (didn't mind so much back then but I gotta say that's pretty shitty)
I answered that it was up to her, refund or wing-it.

18 days later she actually sent me a message herself asking if she didn't owe me money: http://i.imgur.com/dXVkjQl.png
I answered that we actually just discussed that and that she wanted to do a wingit instead. I again gave her the option to choose either. Even though $60 would be $15 less than I paid, at least it would be something.. She answered yet again that she'd rather do a wingit: http://i.imgur.com/iaAfkTD.png
Now, I thought I sent a reply to that, but checking my outbox a bit later and nothing was there, so I confirmed that about a month later, which she in turn confirmed: http://i.imgur.com/kYgO4yY.png

After yet another month with no update, art or refund, I just decided on a little reminder: http://i.imgur.com/kJpeSak.png
Which she initially confirmed, while acting like I should feel bad for the reminder: http://i.imgur.com/xD3z8jr.png
This kinda set me off, after 10 months of being really patient and obliging (in my opinion), offering to take a wing-it instead of the money, or even $15 less. I decided to answer in the same way: http://i.imgur.com/zLUex8R.png
Her answer to that, "well, I'm in a bad mood so I won't say sorry", was the last straw: http://i.imgur.com/CFMaTgZ.png

I don't think I'll ever get my money (or alternatively an image that is not half-assed). And I'm actually quite sad for it, I commissioned her plenty of times before and was always happy with the result, but somewhere has to be a stop or I'd still beg her for the money in 2 years.

By the way, I found she had an entry here already: http://artists-beware.livejournal.com/829923.html
Just thought I'd put that in a new one because of the time difference



TL;DR: Asked for a character sheet to be done as fast as possible. Did nt get it. Cancelled it after quite some time because I wanted that char sheet and went to a different artist. After waiting for the refund for a while, I offered her to do a wing-it instead if that was easier. Got neither refund nor wing-it.

EDIT June 1st: Got a wing-it, I think this can be considered resolved

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Comments

( 56 comments — Leave a comment )
celestinaketzia
May. 17th, 2015 11:08 pm (UTC)
mod comment
Howdy!

Could you please censor Rach's real name from your "who" section as well as your Paypal screencap? Thank you.
leogarg
May. 18th, 2015 03:34 am (UTC)
Re: mod comment
Like this? I don't think that was the real name, the paypal account intself had a different name on it, but better be save
Re: mod comment - celestinaketzia - May. 18th, 2015 10:16 am (UTC) - Expand
Re: mod comment - leogarg - Jun. 1st, 2015 05:47 pm (UTC) - Expand
Re: mod comment - celestinaketzia - Jun. 2nd, 2015 10:38 am (UTC) - Expand
zackfig
May. 17th, 2015 11:09 pm (UTC)
holy crap, that's terrible!
latiro
May. 18th, 2015 01:34 am (UTC)
Rach still hasn't changed as of now, it appears. Her business practices and attitude towards her clients are just terrible. So unless she gets her act together, has improved both her business/attitude, let alone completing tons of outstanding owed stuff in her backlog, I personally won't be commissioning her.

Edited at 2015-05-18 05:01 am (UTC)
ducttapeninja
May. 18th, 2015 01:50 am (UTC)
When she was first posted here in February her queue was about 140. As of now, it's... 136. And she's still taking more and doing "emergency" same-day commissions on top of it all.

I wish I could say how surprised I was by how little progress she's made, buuut honestly, I'm not. She's blatantly screwing over so many people and doesn't care at all. :/
kattotang
May. 18th, 2015 02:06 am (UTC)
This is the 4th beware on Rach in 4 months...and considering how she acted on past bewares, I'm actually surprised there haven't been a lot more. She hasn't learned anything and it doesn't look like she's going to anytime soon. I hope you can get your money back sometime soon, OP.
pinstripedtiger
May. 18th, 2015 02:53 am (UTC)
Oh my god, that queue. It's hard enough to clear a backlog of 10-20 commissions, but 136? They're screwed. That'll take literal years.
lackoflollies
May. 18th, 2015 03:01 am (UTC)
If she -REALLY- committed herself, I could see her knocking it out in a monthish time. 4 Images a day, is 34 days it'd take for her to clear her current queue so long as she doesn't keep adding dozens to it a week like she already is.
(no subject) - pinstripedtiger - May. 18th, 2015 03:44 am (UTC) - Expand
(no subject) - kattotang - May. 18th, 2015 11:32 am (UTC) - Expand
(no subject) - bladespark - May. 18th, 2015 04:08 pm (UTC) - Expand
(no subject) - leahtaur - May. 18th, 2015 05:48 pm (UTC) - Expand
(no subject) - bladespark - May. 18th, 2015 05:55 pm (UTC) - Expand
(no subject) - leahtaur - May. 18th, 2015 05:58 pm (UTC) - Expand
(no subject) - pinstripedtiger - May. 18th, 2015 09:09 pm (UTC) - Expand
(no subject) - bladespark - May. 18th, 2015 09:15 pm (UTC) - Expand
(no subject) - pinstripedtiger - May. 18th, 2015 10:37 pm (UTC) - Expand
(no subject) - bladespark - May. 18th, 2015 10:47 pm (UTC) - Expand
(no subject) - leahtaur - May. 18th, 2015 10:45 pm (UTC) - Expand
(no subject) - kattotang - May. 18th, 2015 07:18 pm (UTC) - Expand
(no subject) - bladespark - May. 18th, 2015 09:22 pm (UTC) - Expand
(no subject) - lunar_orchids - May. 18th, 2015 04:02 am (UTC) - Expand
(no subject) - celestinaketzia - May. 18th, 2015 10:22 am (UTC) - Expand
(no subject) - wuvvumsoc - May. 18th, 2015 01:23 pm (UTC) - Expand
MOD COMMENT - kayla_la - May. 18th, 2015 10:51 pm (UTC) - Expand
liptonfa
May. 18th, 2015 04:13 am (UTC)
I know how you feel, still waiting on fixes and my refund... 4 or 5 months already.
Also it seems she broke up with her old manager and has now a new one.

I've send the new manager a note about the fixes and refund, note wasn't read in 2 days, so I directly asked Rach. She got angry and just said everyone has a reallife.
After a while her mananger replied to me and said that he spoke with Rach and said I will get my stuff fairly soon... was at the 17th april.

"Anyhow, I understand you have been waiting a long time, Both Rach and I know that and we aim to get you your refund and the Fixes done fairly soon. You've been extremely patient and I appreciate that. xD"

Edited at 2015-05-18 04:28 am (UTC)
leogarg
May. 18th, 2015 09:19 am (UTC)
I think it doesn't really matter which "manager" she gets. I mean, it's not rocket science and when she still takes that many new commissions, the manager, whoever it is, is obviously not managing.
There were several times where I gave her some tips to manage stuff, really simple ones like "make an excel of each not finished commission, add the date it was ordered, sort". AFAIK nothing came of it.
(no subject) - liptonfa - May. 18th, 2015 10:08 am (UTC) - Expand
(no subject) - leogarg - May. 18th, 2015 11:18 am (UTC) - Expand
sapphistscot
May. 18th, 2015 08:12 am (UTC)
How does this person still get commissions? Their attitude towards paying customers is absolutely dreadful.
liptonfa
May. 18th, 2015 10:12 am (UTC)
Not many people read AB, so she makes a journal about how mean some commissioner are and then she is poor artist who gets bashed from some mean commissioner.

I've seen some people I know buying an YCH slot from her, I noted them with they should check AB. Either they didn't know what AB is or they wanted to give her a chance.
(no subject) - dannyazazel - May. 18th, 2015 10:40 am (UTC) - Expand
(no subject) - sapphistscot - May. 18th, 2015 10:48 am (UTC) - Expand
(no subject) - lunar_orchids - May. 18th, 2015 10:16 am (UTC) - Expand
(no subject) - sapphistscot - May. 18th, 2015 11:08 am (UTC) - Expand
(no subject) - celestinaketzia - May. 18th, 2015 10:19 am (UTC) - Expand
(no subject) - sapphistscot - May. 18th, 2015 10:37 am (UTC) - Expand
(no subject) - lunar_orchids - May. 18th, 2015 12:54 pm (UTC) - Expand
(no subject) - starcharmer - May. 19th, 2015 08:27 am (UTC) - Expand
(no subject) - celestinaketzia - May. 19th, 2015 10:28 am (UTC) - Expand
(no subject) - ramthedragon - May. 19th, 2015 02:55 pm (UTC) - Expand
(no subject) - leogarg - May. 18th, 2015 11:26 am (UTC) - Expand
(no subject) - sapphistscot - May. 18th, 2015 11:53 am (UTC) - Expand
tyrano_tiggs
May. 18th, 2015 10:28 am (UTC)
There's some sort of irony that she's ranting about lack of communications from artists when they get fan mail....
http://www.furaffinity.net/journal/6744568/

So sad to see she's not learned a single thing since February :/
sapphistscot
May. 18th, 2015 11:41 am (UTC)
I love how that journal says "don't be rude to fans", but it's perfectly okay for her to be rude to customers asking about their commissions.
(no subject) - kattotang - May. 18th, 2015 11:43 am (UTC) - Expand
(no subject) - kadaria - May. 18th, 2015 01:51 pm (UTC) - Expand
(no subject) - kattotang - May. 18th, 2015 07:23 pm (UTC) - Expand
(no subject) - cat_flower - May. 18th, 2015 05:35 pm (UTC) - Expand
(no subject) - kattotang - May. 18th, 2015 07:24 pm (UTC) - Expand
(no subject) - wuvvumsoc - May. 18th, 2015 11:45 pm (UTC) - Expand
(no subject) - aerospiritual - May. 19th, 2015 05:26 pm (UTC) - Expand
cat_flower
May. 18th, 2015 06:01 pm (UTC)
It's disappointing to see that this artist hasn't changed their tune. I really hope that you can get this resolved OP.
( 56 comments — Leave a comment )

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