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Resolved: Stellacat123

WHO: Stellacat123, Furtasticstudios

WHERE: http://www.furaffinity.net/user/stellacat123
http://www.furaffinity.net/user/furtasticstudios


WHAT:
Stellacat123 and I decided to trade premade items. I traded him a yellow and orange set which considered of ears and a tail. He was supposed to send me a rainbow wig.

WHEN: We agreed to the trade sometime around March 12th. My half of the trade was shipped roughtly 3 days later, but I have yet to recieve my part of the trade.

PROOF:
Trade Agreement and address exchange: http://tinyurl.com/AgreementProofSushi
Proof of shipment: http://tinyurl.com/Proofofshipment1

http://tinyurl.com/Proofofshipment2
Proof of my packages being held: http://tinyurl.com/Packagehold

EXPLAIN: About a month ago, I decided to trade with Stellacat123. I offered to trade a pair of ears and a tail for a rainbow wig. We both agreed to the trade, and made sure to exchange addresses. I asked Stella when they would be able to send off the wig. They told me they may be able to ship it out on their way to a convention. I was able to ship their packages out a few days after our trade agreement. I also provided tracking to Stella.

https://dl.dropbox.com/s/wc6xq1kyf7rgchs/part1.png?dl=0
https://dl.dropbox.com/s/a12wu719eb4f9rq/MyProofOfShipment%20and%20tracking.png?dl=0

I figured they'd give me a tracking number. I was told they were going to a convention that weekend and would ship it out when they got back. I gave them some time before contacting them again asking if the package was shipped out and for the receipt. I contacted him on march 18th asking for tracking for my package. Stella contacted me the same day, and told me they gave the package to their mate to deliver and that they'll have to poke him for the tracking.
https://dl.dropbox.com/s/vrxh0esfkz2zy5b/Part2.png?dl=0

I didn't hear any news on the tracking number after our March 18th contact. I assumed they would have messaged me with the tracking had they been searching for the tracking for those few days. On March 23rd, I contacted Stella again asking for the tracking.I was told that it was shipped to my address, but it was returned. They said their mate would ship the package again. Stella said their mate shipped it out a few days ago so I patiently waited.
https://dl.dropbox.com/s/le8xkychtg4ip2z/part3.png?dl=0

Stella didn't reach out to me again with the tracking. I waited till April 3rd to contact them again. I was in the middle of my move from Georgia to New York. The package could have been waiting for me, right? I decided to confront Stella about the missing package once I settled in my new home. On March 5th, Stella contacts me saying his mate told him the package was bounced back. While this doesn't seem like a big deal, I would like to mention that during the time of the supposed return we told USPS in Saratoga Springs to hold ALL packages shortly before we traveled up from Georgia to New York. They wouldn't have returned my package during the time the packages was supposedly shipped and returned. They would have kept any package with my name on it, even if this person didn't put my apartment number on the pacakge. All mail would have been held, right? Something just didn't seem right. Again, I would need the receipts to see if this was really happening, but when all I have is their word it's hard for me to believe the item was ever shipped to begin with. I explained this to Stella, but they never did respond to this issue.
https://dl.dropbox.com/s/a60qztp48tcpl2u/part4.png?dl=0
Proof that packages were held: https://dl.dropbox.com/s/da5n2ghq9uf1lyk/Proof%20of%20package%20hold.jpg?dl=0
The picture above is a photo of one of the many packages USPS held for me during that time. If I need to take a better picture I can attempt to acquire it. I still have the slip. USPS held my massive amounts of packages for me. Each of them had a slip.

Again, Stella did not contact me. I had to reach out to contact him, pestering him for an receipt for the package. April 14th I contacted him again to explain how I felt and to demand a tracking number once more. Again, Stella placed his mate between him and I. He told me his mate was going to contact me about the package so things could be resolved. That is a problem for me since the trade was between Stellacat123 and myself. The trade has nothing to do with their mate other then him supposedly dealing with mailing the package. Stella had contacted me around April 19th.
https://dl.dropbox.com/s/sf4ohzd74hbrnch/part5.png?dl=0

On April 28th, I contacted Stella one more time to ask for that tracking number. They have yet to provide me with such information. My note has been read, but I not feel they are avoiding me. Each time I persue the tracking number the longer it takes for them to get back to me.

The major issue I have right now is that, even if the item was shipped why don't I have receipts so I can trace the package? Why isn't the trader tracing the package, especially if there is a chance the package is lost? Why haven't I gotten any proof for a month or so. I can't rely on words anymore. I need proof. The other problem I have is that even if their mate slipped up and didn't ship the pacakge, it is still on my trader to fulfill their half of the trade? They got their items, but I've yet to get mine. I've been jumping through hoops to get my items, but why?

In the end I still have not recieved my package, and I keep getting the run around from Steallacat123. I just wish for this to be resolved.

May 20th 2015:
Stella agreed to ship out a tail to fulfil the trade. She included tracking. While I'm still waiting on the tail it seems the package is on it's way to me. It's on it's way to being resolved.
https://dl.dropbox.com/s/r4idwd3ks7gh3kn/trackingfornewitem.png?dl=0

May 26th 2015:
The package has arrived from Stellacat. While it's not the wig, they did give me something else. Our trade has been fulfilled and the situation has been resolved.

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Do not go after persons posted about here, by leaving comments on their art pages.
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Comments

( 8 comments — Leave a comment )
celestinaketzia
May. 7th, 2015 11:35 pm (UTC)
mod comment
Howdy!

Rather than have this post rejected and resubmited, we need a couple of revisions:
1. Censor the tracking number. It's not exactly a pin-point identifier, but it's still good.
2. Change your dropbox links from www.dropbox.com to dl.dropbox.com so we can see the full size versions.
Example:
https://www.dropbox.com/s/sf4ohzd74hbrnch/part5.png?dl=0
becomes
https://dl.dropbox.com/s/sf4ohzd74hbrnch/part5.png?dl=0

Lastly, your apartment number is still visible. That's up to you if you feel it needs to be censored.
the_sushi_ushi
May. 11th, 2015 09:21 pm (UTC)
Re: mod comment
Hayo!
Last week another mod told me to make changes, but these changes were not the requested ones. If they had told me to do this in the rejection email I would have done so. At this time I'm unable to censor the tracking number, but I can change my dropbox links I think. Though I feel it would be best for me to do it on my desktop when I return home.
I'm away from my desktop and the lj website doesn't seem to like my phone. This will be something I can fix this Thursday.
Apologies for any problems I've caused.
celestinaketzia
May. 11th, 2015 09:31 pm (UTC)
Re: mod comment
Yes, I was present while we were handling your post. That's why we're asking for things after the fact rather than go through the whole process again. They're more minor revisions.
the_sushi_ushi
May. 14th, 2015 08:18 pm (UTC)
Re: mod comment
No problem! I just got in and attempted to fix all the issues. Changing the dropbox links didn't seem to make them any bigger, but I gave it a try :D.
lackoflollies
May. 14th, 2015 05:56 pm (UTC)
"There will be a delay on current commissions that involve footpaws due to a shortage of funds"
Source: http://www.furaffinity.net/journal/6704758/

Yeaaa I don't think you're ever going to see your item, let alone these people she owes their suits.
the_sushi_ushi
May. 14th, 2015 08:19 pm (UTC)
I didn't even see that journal on their page at the time. I'm honestly really disappointed. I wish they were honest with me from the beginning versus skirting around the issue.
(Deleted comment)
laughsatthunder
May. 15th, 2015 12:32 pm (UTC)
This is honestly why I haven't done any trades, I'm afraid of this happening. I'm trying to do a similar transaction right now but it's been dragging out for too long.

I hope they see this post and straighten out their act, maybe even get those commissions they owe done.
( 8 comments — Leave a comment )

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