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WHO: Frisky Beast (I have no idea if they have other aliases

WHERE: www.frisky-beast.com

WHAT: 3 Extra Soft Silicone Eggs for $14

WHEN: January 27th

PROOF:


I got the paypal invoice and paid that day and never heard anything so I asked for an update (below):





I got the refund today (April 5th).



EXPLAIN: I ordered these on January 26 (paid) and had to constantly ask for updates, finally after waiting 3 months I asked for a refund which I received. I had ordered a sample set prior to this with no problem and wanted another set of extra soft for an ovipositor toy I had purchased. I have no involvement with the current artist or furry community and have been out of it for about 3 years, so coming to order something like this really puts a bad taste in my mouth. I don't care what personal drama or whatever the community is up to these days, all I was interested in was some eggs for a new toy. If I did this at my job we would be out of business, especially as we sell time sensitive material. Very disappointed.
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Comments

( 4 comments — Leave a comment )
zippiner
Apr. 6th, 2015 03:22 am (UTC)
Man I'm sorry this happened to you!

I honestly just ordered a set of my own last month, and received it within two weeks.
I've heard mixed reviews on their ability to deliver honestly.. So I'm not really sure what to say in response.

Be wary, keep your order number, and be prepared w/ this company I suppose?
brownspotz
Apr. 6th, 2015 04:42 am (UTC)
if anything I learned something new today.
blot
Apr. 6th, 2015 06:13 am (UTC)
Yea :c I have bought stuff from them before, and got it fairly quick, within their estimated time at least. But now I've been waiting 2 months for my order, and getting in contact with them is kind of a pain.
I love them, especially since I refuse to purchase from Bad Dragon. but this is like, beyond frustrating.
intothewolves
May. 22nd, 2015 03:49 am (UTC)
From what I've heard and previous experiences, this is sadly a a large chunk (though still a minority) of FB orders.

I've ordered from FB twice before - once a custom Euphoberia in Sept 2014, and once with a custom preorder Kaiju the next month.

The Euphoberia took nearly 2 months from when I ordered it to get to me, and I ordered the Kaiju shortly after the Euphoberia was marked shipped. I saw them posting pics and talking about making the Kaiju preorders on tumblr, so I remained patient until the Black Friday sale special was over, and then I assumed they'd forgotten my order. I waited until early Jan 2015 until sending a message and got no response, then sent another in February. In early March I saw a post on their Tumblr page saying their email servers were acting up and to contact Felicity on the forums with any questions - I got a very prompt and polite response, and my toy was poured and shipped within a week.

I have a feeling there is something wrong with their email, along with being understaffed, that contributes to the atrocious wait times on customs, and I know they've recently said they don't know when they'll reopen them because of the time involved. I really wish this wasn't the huge blotch on FB's record, because otherwise their toys are of great quality, their customer service is very courteous, and they offer one of only two explicitly arthropod inspired toys (the other being Xar by BD, thankfully i got my two before the drama flared up.)
( 4 comments — Leave a comment )

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