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Rule reminder.

For the love of all that is good and graceful, stop deleting/screening comments without mod permission. We have had a rash of people breaking the rules, being given a warning and then immediately deleting their comments, thus breaking the rules again in the process. This is incredibly frustrating for us moderators and gives us more work for absolutely no reason.

We have gotten a lot of new people lately who apparently do not read the rules before participating. I implore all members, new and old, to take a bit of their time to familiarize themselves with the rules listed in the userinfo. In the meantime, I am going to be discussing a harsher punishment with the other mods for people who do what I described above, as it is getting entirely out of hand when we are handing out double to triple warnings left and right from people deleting their comments after being told to stop flaming/using hard to read fonts/going off-topic/etc.

"I didn't know it was against the rules" is not an excuse. They're right there on the info page.

Again, DON'T DELETE YOUR COMMENTS! We have to warn people for this almost every day, especially lately, and that is honestly ridiculous. It is only polite to familiarize yourself with a community's rules before participating in it, so please do so.

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Oct. 4th, 2011 02:44 pm (UTC)
i like to think i'm strict, but fair -- following the rules isn't that damn hard, lol :3
i honestly love you guys here at A_B -- when i've had to contact y'all, you've been very quick to respond and step into a situation. you're all easy to talk to, and from what I've seen you're more than fair when it comes to the enforcement of community rules. for what it's worth (and in case knowing someone else's process would be helpful in some way), this is how I handle this kind of thing on the websites I moderate:

A user signs up and starts breaking rules. I may warn them in-thread just to nip it in the bud, but for the first serious violation, depending on the severity, their comments are edited or deleted, and they are sent an e-mail explaining the situation and what they can do to avoid having it happen again. this keeps disruption off the mainsite/forums and conversations on-track, and it also keeps the peanut gallery out of the mod/user interaction.

Second violation, again depending on severity of offense, the offending comments are edited/deleted and they are either temp-banned with a note they get to see when they try to log in stating why and for how long (here at LJ you'd probably have to send a note) or they're sent a final warning with sterner language letting them know that they will be banned should they persist.

Third violation, they are banned from posting altogether. They are more than welcome to get in touch with us via the sites' Contact Form if they like to discuss the ban at that point, but as for further interactions with our community, they've proven they can't handle it -- or, they've proven that they just don't check their e-mail! Either way, if they're cool about it when they get in touch we'll unban them but keep an eye out for further problems. If they're jerks about it, though, they can stay banned for all I care. :3

idk, i know LJ has other options available (i think editing comments is out, but freezing threads is a decent alternative i've seen employed here), but i have no problems handing out warnings and temp-bans for people who break the rules. if it were me, i'd say screening would be worth a warning since that's fixable, but deletion would be worth a temp-ban due to the fact that there's no getting half of the discussion back.


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