You are viewing artists_beware

Previous Entry | Next Entry

Advice on how to handle being posted here.

You've Been Posted to Artists Beware... Now What?

Artists Beware can be a powerful place. With thousands of members and readers, that is a lot of people who will see your name. It is completely understandable the stress, frustration, anger, worry, and anxiety having a beware posted about yourself may bring.

However, many times it is not the actual post on its own that will ruin a reputation. Instead, it is how the artist or commissioner reacts to it. This post is here to help you figure out what to do if you end up here, and sincerely want to smooth over your newly ruffled reputation.

  • First thing's first... DON'T PANIC. The absolute WORST thing you can do is respond while you're emotional. Get a hold of yourself, walk away and calm down before coming back to defend yourself.

  • If the beware is a result of genuine wrong-doing (even if accidental on your part), don't make excuses, or try to guilt trip the OP with your problems. People will see right through it and it will definitely lower their opinion of you. It makes you sound insincere in wanting to fix things when you come off as if you are looking for sympathy or to get out of your responsibilities instead.

  • Be respectful and polite, it will go a long, long way. Many times, people earn business if they handle a problem gracefully and with tact. In turn, the opposite reaction will net you the opposite result, and I'm sure you don't want that.

  • Do not ask/demand/blackmail/hint for the OP to delete the post! I can't stress this enough. It makes you look shady, and people WILL take note of it. If things are resolved, we have a 'resolved' tag specifically for that, and the OP can update their post to reflect the resolution. Deleting the post is unnecessary and contradictory to the purpose of AB as a whole, as well as disrespectful to the userbase. Do not do this. It will most likely end in getting both you and the OP banned, and the post will merely be reposted anyway.

  • DO NOT send your friends/SO/whoever to fight your battles for you! This is one of the worst things you can do. You WILL be judged to an extent by the company you keep, and if someone you know comes in frothing at the mouth in defense of you, cursing and raging at the members, it will be theirs AND your reputation that will suffer for it. Try to avoid 'whiteknights', and understand that you yourself coming in and being respectful and honest with an explanation, apology, and resolution will do far more for you than your friends ever could.

  • Ultimately, your goal should be fixing the problem and earning that Resolved tag. After all, if you messed up, why wouldn't you want to try to make everybody happy by fixing the issue? Keep that in mind at all times when you are replying.

  • When defending yourself against genuinely untrue claims, do what you can to show proof as politely and calmly as possible. If the OP is downright lying, or omitting information, and you can prove it, AB will react appropriately.

  • Understand that AB isn't a group of dramallama meanie jerkfaces who want nothing more than to see you suffer. The members of AB work with the information they're given at the time, and they will be honest, even if it's not something you want to hear. But if you've made a mistake and are genuinely apologetic, you will be surprised how helpful and sympathetic the members will be. Treat them with respect, and they'll do the same for you.

  • Never pull the 'I have a life' excuse. Everybody has a life. Rarely is anyone's life so busy that they can not do what ended up getting them posted here, and if it is, you shouldn't be taking commissions/getting commissions/whatever to begin with. If something does come up, update them personally! Don't leave them in the dark or expect them to search for information. Fulfilling the agreements you make, whether you are a customer or an artist, should be an important part of your life and sense of character. If it isn't, well, that's probably why you're on AB.



    Okay. Just keep this in mind, then. Don't freak out, be respectful when replying, don't send your friends or SO to whiteknight for you and don't demand the OP take down the post. If you genuinely want to fix things, behave like it, and you'll be fine!

    If I missed anything or anyone has anything to add, feel free to do so!
  • Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Comments

    poizenkat
    Aug. 15th, 2011 12:33 am (UTC)
    haha people assume im being rude because i speak factually sometimes. WOOPS!

    Profile

    A_B icon
    artists_beware
    Commissioner & Artist, Warning & Kudos Community

    Community Tags

    Powered by LiveJournal.com