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Artists Beware FAQ

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What To Do If Posted to Artists Beware


A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and reports of art theft are welcome.

This community is also open to discussions and questions on how to conduct business between artists and their customers.

Please read and keep in mind our Community Rules which are located on our Profile Page. Also remember, that artists_beware does not allow the deletion or screening of posts and comments by its members. If you are having difficulties, please inform a moderator!

If your links contain material that is either adult (NSFW) or dangerous (malicious code/virii/trojans) please state so immediately before you encourage the membership to view.

Updates of Note:

-2014-
6/30 NOTICE: 2 Rule changes [Art theft] & [Censoring sensitive information]
4/27
celestinaketzia joins staff
4/16 & 30 Sigilgoat & Shukivengence retire
4/15 Kerstin retires; kayla_la new owner
2/25 Bazeel no longer A_B/FA Liason; removed from FA Staff
-2012-
Beware unofficial social media 'mirrors'
-2011-
12/12: Harassment is Unacceptable
10/19: 5-day ban instated for deleted comments/post
10/3: Reminder: Do Not Delete Comments!
9/25: New Mods! sigilgoat & shukivengeance!!
3/1: Artists Beware Report Template


Monthly Positive Feedback

Artists Beware only has three officially recognized sites:
artists_beware ab_archive & Artists Beware on DW

[sticky post] How to handle being posted to AB

You've Been Posted to Artists Beware... Now What?

Artists Beware can be a powerful place. With thousands of members and readers, that is a lot of people who will see your name. It is completely understandable the stress, frustration, anger, worry, and anxiety having a beware posted about yourself may bring.

However, many times it is not the actual post on its own that will ruin a reputation. Instead, it is how the artist or commissioner reacts to it. This post is here to help you figure out what to do if you end up here, and sincerely want to smooth over your newly ruffled reputation.

  • First thing's first... DON'T PANIC. The absolute WORST thing you can do is respond while you're emotional. Get a hold of yourself, walk away and calm down before coming back to defend yourself.

  • If the beware is a result of genuine wrong-doing (even if accidental on your part), don't make excuses, or try to guilt trip the OP with your problems. People will see right through it and it will definitely lower their opinion of you. It makes you sound insincere in wanting to fix things when you come off as if you are looking for sympathy or to get out of your responsibilities instead.

  • Be respectful and polite, it will go a long, long way. Many times, people earn business if they handle a problem gracefully and with tact. In turn, the opposite reaction will net you the opposite result, and you don't want that.

  • Do not ask/demand/blackmail/hint for the OP to delete the post! I can't stress this enough. It makes you look shady, and people WILL take note of it. If things are resolved, we have a 'resolved' tag specifically for that, and the OP can update their post to reflect the resolution. Deleting the post is unnecessary and contradictory to the purpose of AB as a whole, as well as disrespectful to the userbase. Do not do this. It will most likely end in getting both you and the OP banned, and the post will merely be reposted anyway.

  • DO NOT send your friends/SO/whoever to fight your battles for you! This is one of the worst things you can do. You WILL be judged to an extent by the company you keep, and if someone you know comes in frothing at the mouth in defense of you, cursing and raging at the members, it will be theirs AND your reputation that will suffer for it. Try to avoid 'whiteknights', and understand that you yourself coming in and being respectful and honest with an explanation, apology, and resolution will do far more for you than your friends ever could.

  • Ultimately, your goal should be fixing the problem and earning that Resolved tag. After all, if you messed up, why wouldn't you want to try to make everybody happy by fixing the issue? Keep that in mind at all times when you are replying.

  • When defending yourself against genuinely untrue claims, do what you can to show proof as politely and calmly as possible. If the OP is downright lying or omitting information, and you can prove it, AB members will react appropriately and moderator action may be taken against the offending OP.

  • Understand that AB isn't a group of dramallama meanie jerkfaces who want nothing more than to see you suffer. The members of AB work with the information they're given at the time, and they will be honest, even if it's not something you want to hear. But if you've made a mistake and are genuinely apologetic, you will be surprised how helpful and sympathetic the members will be. Treat them with respect, and they'll do the same for you.

  • Never pull the 'I have a life' excuse. Everybody has a life. Rarely is anyone's life so busy that they can not do what ended up getting them posted here, and if it is, you shouldn't be taking commissions/getting commissions/whatever to begin with. If something does come up, update them personally! Don't leave them in the dark or expect them to search for information. Fulfilling the agreements you make, whether you are a customer or an artist, should be an important part of your life and sense of character. If it isn't, well, that's probably why you're on AB.



    Okay. Just keep this in mind, then. Don't freak out, be respectful when replying, don't send your friends or SO to whiteknight for you and don't demand the OP take down the post. If you genuinely want to fix things, behave like it, and you'll be fine!

    If I missed anything or anyone has anything to add, feel free to do so!
  • Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    DECEMBER Monthly Positive Post!

    If you've had a great commission experience, either as an artist or a customer, please comment here and spread the word. It doesn't have to be a full-on story, though you're welcome to type one! All we need are a few lines on why this person was so great to work with. You can also recommend companies, such as printers or fursuit-making teams, as long as it's relevant!

    There are plenty of reasons to post someone here: perhaps they went above and beyond the call of duty to fix a problem, or were so prompt with communication and payment it was like having them right next to you, or were very professional and courteous every time you contacted them.

    To help keep things organized, please follow this simple form:

    1. Name of the person you recommend:
    2. Link to person's website or art page:
    3. Approximate time period of when you did business with this person:
    4. Details
    (Here's where you tell us why they are so awesome! What made the transaction go so well? Perhaps link to the art or suit you bought/sold if you feel like sharing. Please mark NSFW if the subject matter is adult!!):

    If you have multiple people to recommend, please put them in separate comments to keep things organized.

    Trades are just as welcome as paid transactions. But try not to post for friends (or yourself) who are looking to be commissioned. If customers are what they/you seek, teenycom, artsales or artcommissions is for them!

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Artist Beware: 0cean/Loreisle

    WHO: 0cean/Loreisle

    WHERE: http://www.furaffinity.net/user/0cean/
    http://www.furaffinity.net/user/loreisle/

    WHAT: 5 colored digital pictures.

    WHEN: Aug. 17th

    PROOF: Proof of payment.
    Proof of agreement to her terms.


    EXPLAIN: So originally I bought a sketchbook commission slot from the artist for $100 back in October of 2015. After paying for the sketchbook I had given her a list of my characters I wanted in the book and choosing a book we both like I made sure to keep a somewhat constant communication with her. Eventually the artist went through a huge rough patch that including moving and a few more personal things. This delayed my commission severely, but I was more that understanding. I did check in with her every so often and was kept up to date. (1, 2, 3, and 4.)

    Eventually I did receive my sketchbook, but since it wasn’t everything promised in the original agreement that artist offered me 5 digital color pictures and I accepted. I gave my first four back in August of this year and later gave the fifth a little while later. Since giving my ideas I’ve kept in contact and check the status once in a while. (5, 6, 7, 8, 9, 10, and 11.)

    For the last few months the artist has been doing multiple ych’s and getting them done in a few weeks. One of which I myself bought and had before any of the five pictures. (12) I try to be patience and not rush artists when I commission them, but it just upsets me to see others get their art a few days later where as I’ve been waiting months.

    Honestly a beware on this artist is really the last thing I wanted to do. She was one of the first I ever commissioned and has always been pleasant to work with whenever I do. Not even sure if this will even count as a beware. As of now I have one out of the five and have been told the others have been sketched out. (13 and 14)

    Current Mood: pointless

    UPDATE 12/2/2016: Artist has uploaded second picture of the list. http://www.furaffinity.net/view/21886371/

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Paypal Chargeback Question

    I've tried to research this question, but I'm having a hard time finding any straight forward answers.

    I had a chargeback on one of my invoices yesterday. The invoice is back from Oct 9th, and the item was delivered to the customer Oct 13.

    I responded to the dispute with all our correspondences and the proof of delivery, and the image itself. However, they refunded the client's money anyhow. I promptly got a hold of the client and they informed me that their paypal had been hacked, and a lot of fraudulent charges were being made with their paypal, so they had to close their paypal account and visit their bank to file a claim.

    They replied to a couple of messages I sent them on FA, and seemed apologetic, but when I asked for an estimated time I could expect the money back, they stopped responding.

    Another thing I'm not sure about is the fact that had paid two invoices with me just a couple days apart, and only one of the invoices was disputed.

    I'm not sure how all this works, or how I should go about this. Really, I'm thinking I should just let it go, especially if she just had an unfortunate incident occur like this. I can definitely imagine she has a lot on her plate as it stands, without me adding to it.

    But any insight would be nice!

    Thanks guys.

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Artist Beware: Jinxsis

    WHO: Jinxsis (FA) / Jinx_in_boots (Twitter)

    WHERE:
    http://www.furaffinity.net/user/jinxsis/ (FA)
    https://twitter.com/Jinx_In_Boots (Twitter)

    WHAT:
    - 1 Art Box
    - 1 Custom Messenger Bag
    - 1 Custom Bandanna (for someone else)
    - 3 Halloween Badges (Made / Shipped)
    - Update to Old Character Reference Sheet

    WHEN: January 2014 - October 2016

    PROOF:
    1/5/2014 - http://sta.sh/01lgl1khf2jw

    1/17/2016 - http://sta.sh/087h0ghdhov

    10/24/2014 -
    Refund Payment Rejected: http://sta.sh/023sa6euym2x
    Note asking why it happened: http://sta.sh/01wou4o46eji

    10/6/2016 -
    Asked about Ref redo: http://sta.sh/01hbsaehhbrd

    10/7/2016 - Changes needed: http://sta.sh/01iucqs55vl3
    http://sta.sh/0ljwlx1eij8

    11/21/2016 - Blocked on Twitter
    http://sta.sh/0251ljbd100y
    http://sta.sh/0ljwlx1eij8

    EXPLAIN:

    Jan. 5, 2014 - Initially commissioned them to do a Art Box / Custom Messenger bag for me for $75.
    Was contacted later that it could not be finished so refund could either be given or trades for the amount owed up to 4 items, no matter what they would be.

    Jan. 17th, 2014 - Initially commissioned for a custom printed bandanna for an ex-friend of mine. Was told that also could not be completed and refund was set to happen so refund could either be given or trades for the amount owed up to 1 item, no matter what they would be, and included with offer above.

    Oct. 24, 2014 - Refund was offered, but then was receded and not sent due to them not being able to at the time. Again, the refund was switched to the offers stated above with at least 5 things I would want to get no matter what they are.

    Oct. 7, 2016 - After the purchase of another character from someone else, I had asked for a small reference sheet change based on a character purchased from someone else. Was told that it would take 2-3 weeks for them to finish.

    I had also asked about doing two reference sheets: 1 for a reference sheet for a character I am getting a suit of and 1 edit for the reference sheet above at 0ct. 7, 2016.

    On Nov. 21, I had found out I was blocked on twitter when going to contact about the reference sheet to ask if it was completed as of yet so I could send it to a maker. In wanting to know why I was blocked, I had asked my boyfriend to contact the artist and ask what the reason I was blocked if they needed to get in contact me with a commission. They had said they did not need to tell me and would contact me when the commission was over with.

    At this point and time, I did not wish to get the commission anymore as not only am I not able to contact them on the main handle I handle my commissions I get from others, but without giving an adequate reason to this block. The time had also been too long, and as a business transaction, as this is treated for only at this point, I only want my refund from this artist.

    I am in the process of getting the refund back and was told it would be after Thanksgiving. The guess, since I am not able to contact them myself, nor have they contacted me, is Friday November 25th, 2016.

    **Update**
    Was told to my bf that I would be refunded within exactly 2 weeks. Keeping aware and if it is not fufilled by the alloted time, it will be taken up with paypal and chargeback will be filed.

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Artists Beware: Wolfenbro aka Rein Ranulfo

    WHO: WolfenBro on Furaffinity, who is also BigbyxWolf (Rein Ranulfo) on Twitter. Here are other sites he is on.

    NOTE: All sites listed below contain NSFW content
    https://www.furaffinity.net/user/wolfenbro/
    https://twitter.com/BigbyxWolf?lang=en
    http://reinawasawachi.tumblr.com/
    https://www.patreon.com/rein


    WHERE: First contacted him on Furaffinity via note. He also had the commission information up on http://werewolfrein.tumblr.com/Commissions but it has since been taken down. His new one is http://reinawasawachi.tumblr.com/ (nsfw)

    WHAT: A two character commission with full background. Digital art. Description is in the screen capture of the long thread.

    WHEN:
    First contacted him in July, 2015.
    Sent payment July 10th, 2015
    Asked for progress update March, 2015
    Asked for refund July, 2016
    Was paid back $40 on July 12th, 2016
    Was paid back $31 on August 7th, 2016
    Last correspondence that he replied to was on September 26th, 2016
    Sent another note through Furaffinity on November 6th, 2016 and it does not show that it's been read.


    PROOF:
    Here is the main thread. http://imgur.com/Lt0yiVt
    Paypal transactions: http://imgur.com/r6Phamq
    Asking for an update: http://imgur.com/zerSvWA
    Trying to sort out refund: http://imgur.com/eMOm8pB
    Reminding him that he still owes me: http://imgur.com/4PfOEF7
    Another reminder: http://imgur.com/F4kqrJK


    EXPLAIN: Artist posted an "emergency commissions" journal so I sent him a note asking for one. After money was exchanged I didn't hear from him for a few months, so I sent him a note on FA asking what the progress was. He said he'd get to his commissions over spring break. Mine was never completed. I waited a year and then asked for a refund. He was apologetic and refunded a partial amount of $40, then $31 the next month. He still owes me $27 and is not responding to my notes.

    I feel I've been extremely patient through all of this. I've had enough. Dealing with someone like this is infuriating.
    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Lost Contact Draconemignis of FA

    EDIT: after a year of waiting and no contact do you think its appropriate to create a beware on this artist as well?



    Original Post:

    This is a lost contact of Dragondoodles or Draconemignis of Furaffinity. I commissioned them back in 2015 at BLFC (biggest little fur con) for a badge, and have been promised multiple times of its completion, and have apparently been dropped out of contact.

    They have deactivated FA, and the email provided for contact bounces now so I'm assuming thats been disabled. Did they do a name change? Does ANYONE have contact as this was a 40 dollar badge and Id love to fund another honest artist with that money rather than just be out the cash. I've asked for refunds over email, notes on FA (pre-disable), and shouts. Have yet to be contacted and since it was an in person cash transaction (I have a physical receipt however) I cant file a dispute.

    Any suggestions? help please...


    Update 11/23/2016: I reached out to the "Dragondoodles" Facebook page via facebook chat not expecting anything since the page seems abandoned. However; the message has been seen. No response though. Ive sent the message below:

    https://imgur.com/a/tTCi7

    And noticed they were not responding. So I left this as a message, hopefully they get in contact with me. Blocked out my email since its not needed here in this forum.

    "I see this message has been seen, if you could email me at xxxxxxxxxxxxxx@gmail.com again id like to discuss my refund for my badge please."

    Edit to update 11/23/2016: My second message has been seen on facebook but not responded to. I have left them a message stating they have 24 hours from a specific time to respond or a full beware will be posted.

    Feeling like I wont be seeing my art or my money, but I'd like to just warn others of this potential scam.

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Artist Beware: Greycat Rademenes

    WHO: Greycat Rademenes

    WHERE: http://greycat-rademenes.deviantart.com/ (DA), https://www.furaffinity.net/user/greycatr (FA) -> Both NSFW

    WHAT: A 2 character color picture for $90

    WHEN: 12/11/2015 (payment) -> 3/16/2016 (last contact) -> Present Day

    PROOF: (Identifiers and explicit adult details have been redacted to the best of my abilities)

    Details of my Commission: http://sta.sh/013r1r3pado7
    Payment of Commission: https://sta.sh/01tcxdl753ud
    Last Contact: http://sta.sh/04oyr12l9g5

    EXPLAIN: On 12/11/2015, I paid for a 2 character color commission from Greycat Rademenes. I patiently waited for the picture to be completed, so I send him a DA note on 3/16/2016 asking about the status of my commission. He responded in a timely manner, but then a while later, he never responded when I asked him about my commission. I tried his Yahoo! E-mail, G-mail, FA notes, DA notes and some DA shouts, but he never responded to them. I don't want to believe he's ignoring me, but he hasn't given me anything to suggest otherwise.

    I've had no problems with him in the past, but this is something I've never encountered with him before. I really hope that he did not get too bogged down with his other non-art commitments (work, school, other people's commissions). Again, he hasn't given me anything to suggest otherwise.

    I only want my picture to be completed. I'm only posting this because of the total lack of communication on his part. All I need is a simple, one sentence response about my commission from him. I only ask reasonable requests like that to be done.

    UPDATE 1 (11/21/2016): After a few DeviantArt notes, I finally got a response from Greycat. He did not forget about my picture, but it would've been nice if I could see it firsthand to confirm the claim that he did work on my picture I commissioned nearly a year ago. Partly, but not yet fully resolved.

    Greycat's response: https://sta.sh/01rs8uyx2kii

    UPDATE 2 (11/22/2016): After 2 Tolstoy-length DA notes, Greycat is currently working on my commission mentioned above. My commission is NSFW, so it cannot be shown here. A bit more resolved than last time, but still not yet fully resolved.

    Greycat working on my pic: http://sta.sh/01cwjziz8i0

    UPDATE 3 (11/27/2016): After another note, he has finished my picture and sent a copy of it to my email. Again, NSFW commission, so it cannot be shown here. I can consider this issue fully resolved, but I wish Greycat would keep in touch more often so a fiasco like this won't happen again.
    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Advice Needed: Resolution for Commissions

    I cant find anybody who would give me an answer on this.. But what resolution of images seem best to give a commissioner?

    I have a laptop that I work off of, and I understand that the resolution of my screen tends to make everything way bigger, even most websites dont fit properly on my screen.. Its not bad its just a slight difference.. Anyhow, I tend to draw on my screen at the same size I would if it were paper. Where I can see most every detail when fully zoomed out/original size. I noticed that other artists tend to draw like... two or three times the size that I do but I always felt that was a personal prefrence thing.. Until recently.

    I  have heard a few concerns that my art tends to be on the small size, and I dont want to give my customers any less than they deserve. So what resolutions would be best for commissions? Flat colored commissions? Fully colored and detailed commissions? Whats the average expectation?

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Lost Contact: Greycat Rademenes

    Greycat is an artist that has not been in contact with me for a very long time.

    I first contacted him through his DeviantArt page at: http://greycat-rademenes.deviantart.com/

    I tried contacting him again through his G-mail, through DeviantArt, through FurAffinity, and even through Tumblr, but he hasn't been in touch with me. He even took the time to respond to someone else on his DA page a few days ago, but didn't respond to me.

    I did receive one part of my commission through his Google Drive, but it would be really helpful if he sent me the links to my other pic which may be on his Google Drive. Both pics I commissioned are NSFW pics.

    I just sent him an email through his old e-mail address from Yahoo. I just hope he responds to that one.

    If anyone here has any other method of contacting him, any help would be appreciated.

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

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