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Artists Beware FAQ

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What To Do If Posted to Artists Beware


A place to voice positive or difficult experiences with commissioners or artists. This includes both paid transactions and art trades. Customer and artist reviews, lost contacts, and reports of art theft are welcome.

This community is also open to discussions and questions on how to conduct business between artists and their customers.

Please read and keep in mind our Community Rules which are located on our Profile Page. Also remember, that artists_beware does not allow the deletion or screening of posts and comments by its members. If you are having difficulties, please inform a moderator!

If your links contain material that is either adult (NSFW) or dangerous (malicious code/virii/trojans) please state so immediately before you encourage the membership to view.

Updates of Note:

-2014-
6/30 NOTICE: 2 Rule changes [Art theft] & [Censoring sensitive information]
4/27
celestinaketzia joins staff
4/16 & 30 Sigilgoat & Shukivengence retire
4/15 Kerstin retires; kayla_la new owner
2/25 Bazeel no longer A_B/FA Liason; removed from FA Staff
-2012-
Beware unofficial social media 'mirrors'
-2011-
12/12: Harassment is Unacceptable
10/19: 5-day ban instated for deleted comments/post
10/3: Reminder: Do Not Delete Comments!
9/25: New Mods! sigilgoat & shukivengeance!!
3/1: Artists Beware Report Template


Monthly Positive Feedback

Artists Beware only has three officially recognized sites:
artists_beware ab_archive & Artists Beware on DW

[sticky post] How to handle being posted to AB

You've Been Posted to Artists Beware... Now What?

Artists Beware can be a powerful place. With thousands of members and readers, that is a lot of people who will see your name. It is completely understandable the stress, frustration, anger, worry, and anxiety having a beware posted about yourself may bring.

However, many times it is not the actual post on its own that will ruin a reputation. Instead, it is how the artist or commissioner reacts to it. This post is here to help you figure out what to do if you end up here, and sincerely want to smooth over your newly ruffled reputation.

  • First thing's first... DON'T PANIC. The absolute WORST thing you can do is respond while you're emotional. Get a hold of yourself, walk away and calm down before coming back to defend yourself.

  • If the beware is a result of genuine wrong-doing (even if accidental on your part), don't make excuses, or try to guilt trip the OP with your problems. People will see right through it and it will definitely lower their opinion of you. It makes you sound insincere in wanting to fix things when you come off as if you are looking for sympathy or to get out of your responsibilities instead.

  • Be respectful and polite, it will go a long, long way. Many times, people earn business if they handle a problem gracefully and with tact. In turn, the opposite reaction will net you the opposite result, and you don't want that.

  • Do not ask/demand/blackmail/hint for the OP to delete the post! I can't stress this enough. It makes you look shady, and people WILL take note of it. If things are resolved, we have a 'resolved' tag specifically for that, and the OP can update their post to reflect the resolution. Deleting the post is unnecessary and contradictory to the purpose of AB as a whole, as well as disrespectful to the userbase. Do not do this. It will most likely end in getting both you and the OP banned, and the post will merely be reposted anyway.

  • DO NOT send your friends/SO/whoever to fight your battles for you! This is one of the worst things you can do. You WILL be judged to an extent by the company you keep, and if someone you know comes in frothing at the mouth in defense of you, cursing and raging at the members, it will be theirs AND your reputation that will suffer for it. Try to avoid 'whiteknights', and understand that you yourself coming in and being respectful and honest with an explanation, apology, and resolution will do far more for you than your friends ever could.

  • Ultimately, your goal should be fixing the problem and earning that Resolved tag. After all, if you messed up, why wouldn't you want to try to make everybody happy by fixing the issue? Keep that in mind at all times when you are replying.

  • When defending yourself against genuinely untrue claims, do what you can to show proof as politely and calmly as possible. If the OP is downright lying or omitting information, and you can prove it, AB members will react appropriately and moderator action may be taken against the offending OP.

  • Understand that AB isn't a group of dramallama meanie jerkfaces who want nothing more than to see you suffer. The members of AB work with the information they're given at the time, and they will be honest, even if it's not something you want to hear. But if you've made a mistake and are genuinely apologetic, you will be surprised how helpful and sympathetic the members will be. Treat them with respect, and they'll do the same for you.

  • Never pull the 'I have a life' excuse. Everybody has a life. Rarely is anyone's life so busy that they can not do what ended up getting them posted here, and if it is, you shouldn't be taking commissions/getting commissions/whatever to begin with. If something does come up, update them personally! Don't leave them in the dark or expect them to search for information. Fulfilling the agreements you make, whether you are a customer or an artist, should be an important part of your life and sense of character. If it isn't, well, that's probably why you're on AB.



    Okay. Just keep this in mind, then. Don't freak out, be respectful when replying, don't send your friends or SO to whiteknight for you and don't demand the OP take down the post. If you genuinely want to fix things, behave like it, and you'll be fine!

    If I missed anything or anyone has anything to add, feel free to do so!
  • Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Beware: Jaykuma / DatPisces

    WHO: Jaykuma / DatPisces

    WHERE: NSFW http://www.jaykuma.deviantart.com/ NSFW https://www.furaffinity.net/user/datpisces/

    WHAT: An art trade

    WHEN: 4 months ago we started talking, 3 months ago scheduled it to be 2 months ago, told today it was cancelled after doing part of mine and being ignored for two months

    PROOF: Agreement on the trade: http://i.imgur.com/y1FuipO.png and NSFW http://i.imgur.com/P8Eso5Q.png My completed work of the trade (about half of my part asked for) NSFW http://i.imgur.com/tgBSaNM.png Their cancellation http://i.imgur.com/OhY7X6U.png

    EXPLAIN: Jaykuma on deviantart/DatPisces on Furaffinity had agreed to an art trade with me 4 months ago. http://i.imgur.com/y1FuipO.png They said we'd need to schedule it to be a month later. http://i.imgur.com/WZiQB2i.png Fast forward a month and they say they're starting their half tomorrow at 2am Est. http://i.imgur.com/0iD45y2.png So we work out the specifics and I start working on my half of the trade. NSFW http://i.imgur.com/P8Eso5Q.png

    After a few days I contact them again with what I had finished (NSFW http://i.imgur.com/tgBSaNM.png) at which point they let me know that they haven't started but they'll be done with the first part by the end of the week (because they started playing Overwatch http://i.imgur.com/K85BRA9.png).

    I figure alright, I'll be patient. I wait 3-4 weeks and hear nothing back from them so I send a note saying it's been a while and asking if they're still active. They read it but don't reply. A couple of weeks later I send another note asking if they forgot to reply or is something up. They don't bother opening the message. After another month of them ignoring me I decide to message their DA account asking if they could get back to me on FA. They reply saying sorry but they need to cancel the trade because "I've been busy with patreon stuff". http://i.imgur.com/OhY7X6U.png

    Normally I don't care if a trade gets cancelled, stuff happens. However the "starting soon!" followed by being ignored for two months then cancelled after I already did the first half of my part so that they could play videogames is incredibly rude, especially since this was scheduled a month in advance followed by two additional months.
    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Commission Beware - Chira

    WHERE: http://chirart.tumblr.com

    WHAT: digital sketch commission

    WHEN: Paid August 31, 2015 (in one of the emails I mention September, but I was mistaken; it was August). Was first told that commission would be finished January 2016. Most recent contact August 10, 2016; still have not received commission.

    Read moreCollapse )
    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Artist Beware: TinyArtz

    WHO: TinyArts

    WHERE: http://www.furaffinity.net/user/tinyartz
    https://www.facebook.com/Tiny.Artz/
    https://www.instagram.com/tinyartz/
    https://twitter.com/tiny_artz


    WHAT: $5 Digital Badge

    WHEN: May 3.

    PROOF: https://www.dropbox.com/s/qtcvsgj01i7s1s6/Screenshot%20%2836%29.png?dl=0
    https://www.dropbox.com/s/cwkr0gdd6g9inmq/Screenshot%20%2835%29.png?dl=0
    https://www.dropbox.com/s/9qsay9yzyg3s1ek/Screenshot%20%2834%29.png?dl=0

    EXPLAIN: Saw the add while browsing FA, thought it look cute, and bought a slot in a $5 dollar badge commission from the artist. A while later I saw that her Trello hadn't been updated in a while so I messaged her on FA. She told me that my commission was finished and that she would send it to me Wednesday because she was in the middle of a move. Well I actually gave her two additional weeks before messaging her again this time through telegram. She says sorry explaining that she's been going through a lot and that she asked her boyfriend to upload it. Then says she'll make sure that it gets to me this time. Well Waited again and to my surprise again nothing. Neither her nor her boyfriend's FA page have seen any activity in a while so I'm concluding the artist just bailed.

    Current Mood:Cheated

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    I need some advice.

    I claimed a head from a fursuit sales group last month, and finished paying it off on the 8th or 9th. They emailed me to confirm the shipping address and everything, but the next day I realized that I wasn't going to be at my home for the next few days, and wanted to know if they'd sent it out. Email sat without a response for 4 days before I nudged them again. They said they left it with a relative to send out, and that they'd call and ask about it... But they said later (last night) that they got no answer but 'believed it was sent out', and that they would give me a tracking number. But that doesn't add up? I'm nervous that it was sent out already and possibly snatched, or they're lying about it. What do I do now? Do I just wait???

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Meora_Hedva

    WHO: Meora_Hedva

    WHERE: http://www.furaffinity.net/user/meorahedva

    WHAT: $223 Traditional Painting to be mailed out

    WHEN: Originally contacted and paid for in July 2014

    PROOF:
    First response at contact for info, price, and where to send money:
    http://imgur.com/DeCHHZ7
    http://imgur.com/NkVa72e
    http://imgur.com/tGQc7Z4

    EXPLAIN: Sorry that I don’t have all the screenshots of the conversations listed. It was a mixture of notes, shouts, and emails, and some I absentmindedly deleted as I didn’t know this would go on for so long. I tried to put together the important bits though!

    The original contact with the artist went great! I had waited for a while so I could save money before contacting her, and saw she remained active while doing so, and figured why not splurge a little on some fantastic art. As the links show up above, we came to an agreement on a large coffee painting, framed, to be mailed out to me for $223. I gave her the character I wanted in the painting, but left majority of the idea and details up to her. She told me to expect a 4-6 month wait, so I left her be.

    I sent an update request in April 2015, was told pretty quickly it was still being worked on as the paints need time to dry - great! I’m happy for the update and knowing she was working on it.

    Attempted Contact again in May 2015(unfortunately I lost the email where she did respond) but she said she had been busy and hasn’t been able to work on it, but would soon!

    I attempted contact with her through a couple notes and then shouts in November/December 2015, and she finally responded to me in January 2016 to let me know she had finished my commission:
    http://imgur.com/fIPfcU6

    I emailed her with the new email and she sent me the painting files in March 2016, and a promise to mail it out once she found a frame:
    http://imgur.com/6ct0z7Z

    Waited and poked late in March 2016 through email and shout (I know shouts seem excessive, but it was how I got her attention last time), and received an email back that she still did not mail out the painting, then said she had to wait until April for a frame to arrive, which she didn’t say at all beforehand.
    http://imgur.com/DW5TXXz

    I had waited a little longer, emailed her three times between April-July 2016 for an update and, due to silence on her part, I had to resort to giving her a deadline to respond back to me before bringing it to A_B's attention.
    http://imgur.com/ZVb2Vkb

    Additional Pokes:
    http://imgur.com/wDi2jTp
    http://imgur.com/cQh1x05


    All she has to do is mail me the painting, which has been paid for. I have even offered twice to pay her more for the shipping fees since they have risen since 2014. I should also point out that every time I try to initial contact for her update, she seemed to have disappeared online everywhere for months. I usually try to not commission people who have a habit of disappearing for long periods of time, but before I commissioned her she updated constantly, and we even had a mutual interest in each other’s work, so I wasn’t prepared for the lack of communication. It’s a shame overall. I still love her art, but a painting that was supposed to be done and mailed within 6 months has turned to 2 years of botchy communication, and right now about 4-5 months of silence on her end.

    I do not know what else to do to get her attention, so unfortunately I’m trying Artists Beware.

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Beware: Dragongoddest

    WHO: Dragongoddest

    WHERE: http://www.furaffinity.net/user/dragongoddest/
    Also appears to regularly use deviantART: http://goddessofdragon.deviantart.com/

    WHAT: Phazonalloy bat base.

    WHEN: July 26th, 2016 to now.

    PROOF:
    They actually deleted the submission where the transaction took place, along with every submission I commented on (2 total) of them selling other things and ignoring me asking about updates.

    Proof of payment being sent: http://imgur.com/a/cU2OF

    They asked me to send them a note with my shipping address, which I do so: http://imgur.com/a/OJQBb

    At this point I commented on one of their submissions (which they later deleted) and instead they replied to my note, I reply to them as well: http://imgur.com/a/EI1WK

    I sent them another note threatening to open a claim, they have not even viewed it yet. FA shows that they were active at least 2 days ago judging by their favorites. http://imgur.com/a/KWuj9


    EXPLAIN: User was selling the base for $30 plus shipping, said they would hinge it for me and I have yet to even receive it let alone get any sort of real update. Incredibly frustrated as PayPal claims I sent it as "friends and family" when I didn't so I might have to call them if I never get my product.

    EDIT August 14: When I woke up this morning I saw a post on my Facebook feed that I recognized from their submissions and asked about the base. Their excuse is that the springs take 3 weeks to ship. http://imgur.com/a/NPXCz
    EDIT 2: It would appear another user has either purchased the same base as me or another one Dragongoddest is selling, they are also not getting any updates from them either. http://imgur.com/a/ttfn7

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Cavity Sam/ Isabella Price

    WHO:
    IsabellaPrice/ CavitySam
    WHAT:
    Commission for a pair of avian fursuit feet. Foamed and fleeced.
    WHEN:
    Commissioned mid November 2014, to be completed for May 2015. First photos of WIP feet posted April 2015. Nothing since then.
    EXPLAIN:
    Back in November 2014, I commissioned IsabellaPrice for some fursuit feet for Confuzzled the next year ( May '15). I'd gotten a headbase made from her before and was happy with the product. I'd also gotten art work commissions here and there.
    The feet were to be foam and fleece construction( Here's my concept sketch if needed). Everything was agreed on and I paid a deposit of $100 18th November 2014 through paypal.
    I didn't really get any real updates between then and April 2015 when she posted a wip of them unfleeced, just foam. I liked the shape, though I wanted the claws a little shorter but that was easily fixed. ( I can share the note with this info but didn't think it was really relevant). I was a little worried how close it was getting to Confuzzled, especially with 2 weeks-ish for shipping to UK.

    May came and went, I didn't get the feet. I was in the con's Den and so had my own work to worry about, commissions to sort. I didn't have time to prod her for updates. My bad.

    Annoyingly, I can't find any notes around then. I must have forgetten about the feet as I wasn't getting updates and with the con gone, I didn't have a urgent need for them. FA's note system doesn't help in finding communication either...
    Recently August 2015, I bought a new partial and needed avian feet for it, but in a different colour. I remembered about the commission, and I asked if the feet had been furred ( they hadn't) and if they could be altered to a dark brown. This was agreed on but she was away from home until December 2015.

    November 2015 I'd had enough of waiting and just wanted the raw, unfleeced feet sent to me (Looks like her mum was to do this as she was away). She approved cancelling of the commission and said she'd be home on the 27th. I wasn't even really interested in getting a monetary refund, I just wanted the feet with less hassle. No communication until 25th Feb 2016 when I had to ask.
    Since then, communication has pretty much been me calling " Hello?" with no reply.
    Between the start of this commission, other headbases, premade partials had been made including FNAF ones which were made and sent out ( I assume) As well as drawn artwork.

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

    Beware: Gorehund

    WHO: Gorehund

    FA: http://www.furaffinity.net/user/gorehund

    Twitter: https://twitter.com/gorehund


    WHERE: Commission engagements were taken via FA, and Twitter.


    WHAT:  Detailed traditional badge.

    Payment proof: http://imgur.com/1OtePnJ , http://i.imgur.com/hkGScsj.png


    WHEN: Commission was paid May 8th 2014.


    PROOF:

    Journal indicating my slot: http://www.furaffinity.net/journal/5730670/ / http://i.imgur.com/9OqquX6.png

    Payment proof: http://imgur.com/1OtePnJ , http://i.imgur.com/hkGScsj.png

    Finished product in 2014: http://www.furaffinity.net/full/13945451/


    EXPLAIN:  I commissioned Gorehund in 2014 for a badge of my new (at the time) character, PB the saber tooth. I paid $50 for the badge, and shipping. The badge was completed in early July. Everything seemed to be running smoothly. However, I never received the badge. Two years later now, I had sold the character, and suit. This may (2016) I contacted Gorehund via twitter, mentioning that I never received the badge, and that it would be nice to get a refund, or have the badge sent to the new owner. They replied, asking for a new address to contact the new owner, and the was the end of it. More than two months later, I contact the new owner of PB, and they have not even heard from Gorehund. I immediately contacted gorehund, and they asked where to reach them (though i had already told them in may). This has been one of the worst experiences with an artist I have ever received. All replies to me were cold, and extremely unapologetic. Long story short I have not received what I paid $55usd for in over two years.

    May interaction via twitter: http://i.imgur.com/vR6CrX9.png

    August 8th 2016 interaction (today): http://i.imgur.com/DPH1XM5.png

    *note: My username changed from bambi. to strawberrymilk in late 2014

    Community Tags:

    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?
    Before commenting, please read our Community Rules.
    Do not go after persons posted about here, by leaving comments on their art pages.
    If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

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